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Hanoi City Guest House

3.0 star property

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Photo gallery for Hanoi City Guest House

Property amenity
Reception
Deluxe Triple Room | View from room
Breakfast area
Combined shower/bathtub, rainfall showerhead, designer toiletries

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
95B Hang Ga Street, Hoan Kiem District, Hanoi, 10000
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • City view
  • 24 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, desk

Junior Double Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, City View

Family Room, City View | Premium bedding, minibar, in-room safe, desk

Family Room, City View

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Hanoi Inner Hotel
Old Quarter
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is €20
includes taxes & fees
4 Jun - 5 Jun
Hanoi Inner Hotel

About this property

Hanoi City Guest House

Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and ATM/banking services are on-site.
Hanoi City Guest House offers 18 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi City Guest House, you're just a quick walk from Hanoi Old Town Night Market. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hanoi Old Town Night Market and Train Street
  • Airport and train station pick-up shuttle service available for a fee
As a guest of Hanoi City Guest House, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly Hanoi City Guest House also features room service (during limited hours), a front desk safe, and an ATM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 315000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Hanoi City Guest House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hanoi City Hostel
Hanoi City Hostel
Hanoi City Guest House Hotel
Hanoi City Guest House Hanoi
Hanoi City Guest House Hotel Hanoi

Hanoi City Guest House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 75 reviews
Rating 8 - Good. 32 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Justin

The room was quite simple but not so bad. The air conditioner hasn't worked under some cold weather like 10 degC and in the bathtub the hot water had stopped when filling then it was cold to use it. You can enjoy good access to the old quarter, but for me the impression about this stay was something cold, accompanied with cold weather occasionally hit onto my stay.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Great location hotel but staffs are not helpful

Great location hotel but staffs are not very helpful, they are just guest house, not a 3-star quality hotel as advertisement.
Stayed 4 nights in Jan 2018
Verified

6/10 Okay

ややや

Disliked: Property conditions & facilities, room comfort

予想以上に寒くて

11月末に宿泊しましたが、東京と同じくらいの気温で寒かったです。にも拘わらず、お湯の出が悪く（最初は熱いが、すぐにぬるくなる）、苦労しました。暑い時期なら気にならなかったのでしょうが、寒くてこの点は残念でした。 　ロケーション的には良かったと思います。
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service

ある程度旅慣れている人向け

男性4名・2部屋で宿泊。事前の人数変更やチェックイン時間変更などのメッセージ連絡などにも対応してくれた。 片方の部屋はシャワーの湯やトイレの水が出なかったりした(半日後に復旧)。 アメニティは室内スリッパ・バスタオル・石鹸・シャンプー・歯ブラシ。ドライヤーは壊れていた。 周囲の騒音や居住性は値段を考えれば良い方で、観光アクセスの拠点としても問題はない。
Stayed 3 nights in Nov 2017
Verified

4/10 Poor

くるくるぴ

Disliked: Cleanliness, property conditions & facilities, room comfort
まー値段相当でした。シャワーはすぐ横がトイレでシャワーカーテンもないのでトイレが水浸し。ベッドにシーツはかけてありましたが、毛布はカバーがされないままタンスにつっこんでありました。
Stayed 3 nights in Nov 2017
Verified

8/10 Good

mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get What you pay for

Cheap hotel in Hanoi - breakfast incl
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Miguel

Disliked: Property conditions & facilities, room comfort

Ok.

Hostel simples. Cumpre com a necessidade de local para dormir. Quartos sem janelas, não confortável.
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and friendly. Money exchange currency was ok. Room was very nice. The street was little bit noisy but after 1.00am very silent. Breakfast included and it was very tasty! I stayed here 3 nights and i would recommend this hostel to all.
Verified

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities

Einfaches, zentrales und sauberes Hotel

Es ist nicht ein Luxushotel, aber ich fühlte mich sehr wohl und sicher. Das Hotelpersonal ist sehr zuvorkommend, gibt einem gerne Tipps für das Sightseeing und ist für alle Fragen da.
Verified

6/10 Okay

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad stay.

Room was large, clean, and comfortable. Bathroom could use an update but was alright. WiFi was very spotty on all floors. Breakfast was fair. Front desk staff was really nice.
Verified

10/10 Excellent

Shimona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and lovely rooms

Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a visit at this hotel but when we arrived they said our room was not available. Instead we got another room in another hotel. Lower quality, half of the stars, not that nice but it was okay for two nights. A gym was suppose to be included but when we asked after the gym they didn't wanted to show us until the next morning - not sure if it existed? Breakfast included, good location.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

跟照片差異過大

衛浴設備過於老舊，使用起來都很擔心出意外，例：洗臉盆掉落等，附設衛浴用品明顯已使用過，卻無更換，棉被上有明顯髒污也沒換，門歪了也很難關好，實在感到可怕。
Verified

8/10 Good

Cedrine

Liked: Cleanliness, room comfort

Bon rapport qualité/prix

Les plus : la localisation, chambre grande et correcte, la jeune femme à l'accueil présente la journée est très gentille et arrangeante, les excursions proposées de qualité Les moins : le petit déjeuner très limité, service de lingerie trop cher, l'accueil est parfois laissé à un homme ne parlant pas un mot d'anglais ! (même le traducteur ni fait rien..), le personnel de nuit pas très agréable
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel highly recommend

We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.
Verified

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities

Polecam . Tanio , przyjazna obsługa, dobre miejsce

Bardzo miła obsługa. Smaczne śniadanie z wyborem wietnamskie/europejskie .
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 하노이시티호스텔

호텔 사장님께서 친절히 대해 주셨습니다. 지도랑 주변에 어디를 여행하면 좋은지 등등 하노이에서 조금 더 머물고 싶을 정도로^^
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

지멋대로인호텔

첫날갓더니 방이 없다고 세컨호텔이있다면서 안내함 모텔같은 아니 한국에 더이상 이런모텔도없을거임 그런곳으로 가서 자라고함 담날9시에 오면방주겟다함 담날9시에감 방없다고함 사람들이 방안에 짐들을 뿌리고 나가서 못뺀다함 갑자기 하룽베이투어 우리 호스텔꺼이용하라고 드립만쳐댐 ㅋㅋ 셋째날 다른여행사를이용하룽베이갓다오니 짐이없어짐 지들맘대로 3번째호텔로 옴겨놓고 더 좋다 이게더좋다 왜그러냐 이드립침ㅋㅋㅋㅋ 와진심 개빡쳐서죽는줄 ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ 베트남이란 나라자체가 지긋지긋함 국민성이고뭐고 다시다생각하게됨 평생 출장빼고 다시는 베트남 안갈예정.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Vi hamnade visserligen på ett annat hotell av samma ägare eftersom det blivit knas med rummet (inte hotellets utan en gästs fel), men spenderade ändå tillräckligt med tid på hanoi city hostel för att bedöma. Rummen var fräscha, bra wifi och ägaren ms. Moon är otroligt hjälpsam. Frukosten är rolig (man får välja en maträtt och en dryck, sen får man en banan också) och om man har tur får man ett extra bröd! Jättebra för priset man betalat
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

市中心

立地が良くて、安いからここを決めました。スタッフみんな笑顔がいっぱいで、親切でした。この値段なら文句なしです。次回また泊まりたいと思います。
Verified

8/10 Good

Robert

Liked: Staff & service

Good value for the money

Good value for the money. Centrally located and the staff is helpful.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Prix moyen qualite moyenne

Personnel qui parlent bien anglais hotel basique simple loin d etre du luxe mais propre en plein centre, correct pour quelques nuits
Verified

2/10 Terrible

SangGu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

omg

They gave me another hotel.. they said my room was something wrong so they arranged me to a terrible hotel
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic service, large rooms, clean

Best stay so far and the most value for money. Stayed here 3 times in the course of 10 days. Made trips to halong bay and Sapa but couldn't help but come back to this hotel because it feels like home