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Flora Centre Hotel & Spa

4.0 star property

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Photo gallery for Flora Centre Hotel & Spa

Lobby
Buffet
Junior Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk
City view from property
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
14A Luong Van Can, Hoan Kiem, Hanoi
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room | 40-inch LED TV with cable channels, TV

Luxury Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Courtyard View

Deluxe Triple Room, Courtyard View | View from room

Deluxe Triple Room, Courtyard View

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Room amenity

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Flora Centre Hotel & Spa

A restaurant, a 24-hour fitness centre and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Flora Centre Hotel & Spa offers 37 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Flora Centre Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Hoan Kiem Lake and 5 minutes on foot from Thang Long Water Puppet Theatre
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, spa services, and tour/ticket assistance are also featured at Flora Centre Hotel & Spa.

This 4-star Hanoi hotel is smoke free.

Flora Centre Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per night)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Flora Centre Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 150000 (one-way), (from 1 to 6 years old)
  • Nearby parking fee: VND 200000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Flora Centre Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi

Flora Centre Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 238 reviews
Rating 8 - Good. 69 out of 238 reviews
Rating 6 - Okay. 28 out of 238 reviews
Rating 4 - Poor. 8 out of 238 reviews
Rating 2 - Terrible. 7 out of 238 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities
The room was clean and staff were friendly. The location is the best possible!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Raymund

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service regarding booking of trips. Nice hotel in general
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities
The staff were great and friendly. Very helpful! The breakfast was fairly good too. When I arrived there was a water problem (that happened earlier) in my room and so they had to place me for the first night at a sister hotel across the street. They had my luggage moved for me to the original location during the day and the upgraded my room as an apology (which wasn't needed but appreciated). They are a great staff and the location is also fairly walkable to major attractions.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Diemthu

Liked: Cleanliness, staff & service, room comfort
Our rooms were clean and comfortable. Climate control worked great and sound proofing was excellent. Beds were also very comfortable. Location was great for the Old Quarter. Almost every place we wanted to go to was within 600 meters. Staff was friendly and very willing to help with our questions and provide recommendations. Some areas they can improve are signs of some mush needed maintenance
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dimario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chiranjeev

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chiranjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay! Fast check in, friendly staff. One street away from the night market.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Haldane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and went above and beyond to be of service. Excellent stay!
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Richard

Disliked: Cleanliness, amenities
Hotel.com images are very misleading. The rooms are neglected, very noisy and cramped. Our Deluxe twin room had 10” between the foot of the bed and the wall. Toilet seat was almost falling off ( and not repaired even after talking to the front desk ), water leaked from tub/shower onto floor from horrible retrofit tub liner and badly fit glass wall. Door to hallway had a 1” gap at the bottom, and no gasket around the door opening.. door sounded like a shotgun blast when shut.. and you hear everyone in the building.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great old town location, great hotel

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kaido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff, very clean! Staff are very informative and gave a print out with some recommendations on things to do and places to eat, which did not disappoint! Would highly recommend this hotel!
Stayed 1 night in May 2018
Verified

8/10 Good

Wei Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
Stayed 3 nights in May 2023
Verified

8/10 Good

Katsunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave very kind communication to me.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Elaneelyn

Liked: Cleanliness, staff & service
The staff were great! The place is old but clean. I would stay again
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jyllene

Liked: Staff & service
The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Lai Fun Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Stayed 2 nights in Oct 2023
Verified

8/10 Good

ragnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 505 is very good.

This night we did updrage and had a huge room - almost an appartment. And because of that, the experience was totally difrent from two days ago. But breakfast is still a minus chapter.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Well located, right in the action. Nice staff. The breakfast is very good as well!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in old quarter lovely staffs amazing breakfast I loved spa here. Trips booked with Travel Desk at hotel with value for money. Great
Stayed 1 night in Apr 2023