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Hanoi La Castela Hotel

3.5 star property

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Photo gallery for Hanoi La Castela Hotel

Interior
Minibar, in-room safe, desk, blackout curtains
Exterior detail
Reception
Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
29 Hang Manh, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, City View

Minibar, in-room safe, desk, blackout curtains

Family Suite, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Queen Bed, Balcony

Premium Suite, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Queen Bed, Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite Double With Ciy View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Double With Ciy View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite with City View

Minibar, in-room safe, desk, blackout curtains

Family Suite with City View

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hanoi La Castela Hotel

Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hanoi La Castela Hotel offers 16 accommodations with fireplaces and minibars. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hanoi La Castela Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Hanoi La Castela Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hanoi La Castela Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 70,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi La Castela Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi La Castela Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Hanoi La Castela Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 165 reviews
Rating 8 - Good. 30 out of 165 reviews
Rating 6 - Okay. 8 out of 165 reviews
Rating 4 - Poor. 3 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ville

Liked: Staff & service
Very nice reception
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
My room was very clean, staff were extremely friendly and helpful during the check in and out. I had a wonderful experience with Leotus, who was an absolute pleasure to speak with. This place is really wonderful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lawrance

Liked: Cleanliness, amenities, property conditions & facilities
The room was very cleaned and the staff were very courteous, friendly and helpful.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Sven

Liked: Cleanliness, staff & service, amenities
A fine little hotel with clean, well equipped rooms and friendly staff. However, breakfast and coffee could deserve a little more love 😉
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suneil

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredible and accommodating! The place is extremely well located. And the breakfast service was delish. I would come back :)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and all in all great stay will definitely be back :)
Stayed 1 night in Mar 2024
Verified

8/10 Good

Loc

Liked: Cleanliness
Clean room . Staff very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and walking distance to tourist destinations
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Sep 2025
Verified

8/10 Good

HANAH

Liked: Staff & service, amenities
Good location in the Old Quarter
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and fresh. The view was fantastic. Handy umbrella for the rain. Staff very friendly and had great ideas for sightseeing. Room clean and comfortable. Terrific location. Would definitely recommend.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Nobuaki

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel's accommodation fee is reasonable, but it was good than I expected.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
The check in process went very smooth. The gentleman at the front desk, was polite, friendly, professional and knowledgeable. He provided recommendations and scheduled our airport transfers on check out day, that was helpful. The hotel was nice and clean. My room was clea, cute and quaint with all amenties. The breakfast was the highlight of my stay! Everything was fresh and made to order, the chef did a great job. Leotus, was very plesant and accomdating. She made our stay very comfortable. I highly recommend this hotel, it's in the center of everything in Hanoi Old Quarter. I felt safe walking throughout the area and didn’t feel pressured to make purchases.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

CECILIO JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair Enough!

Customer Service is excellent and value for money! Although, breakfast needs improvement but what you paid is what you get. Their daily cleaning policy makes your room feel fresh everyday. I highly recommend this hotel especially to those who wants to be near from most of Hanoi’s landmarks.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around, I would come back!
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Hu

Liked: Cleanliness, staff & service, amenities
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot service and staff. No complaints
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no window but that made it very nice and quiet for sleeping!! It’s a great location and cozy Also Pii at the front desk was so kind and helpful :)
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value..I'd stay again

Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and found a good solutions for us
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the location and room space

Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Aik Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Nobuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!!!
Stayed 3 nights in Mar 2025

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