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Hanoi Ma Coeur Boutique Hotel

3.0 star property

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Photo gallery for Hanoi Ma Coeur Boutique Hotel

Premier Double Room | City view
Family Room | Minibar, in-room safe, desk, blackout curtains
Family Studio Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Family Room | Minibar, in-room safe, desk, blackout curtains
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Superior Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite | Minibar, in-room safe, desk, blackout curtains

Family Studio Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room

Premier Double Room | Minibar, in-room safe, desk, blackout curtains

Premier Double Room

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Ma Coeur Boutique Hotel

Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and concierge services.
Hanoi Ma Coeur Boutique Hotel offers 30 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at Hanoi Ma Coeur Boutique Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Capella
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Hoan Kiem Lake and 7 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Ma Coeur Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Capella – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Capella

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Ballroom
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Ma Coeur Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 405000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi

Hanoi Ma Coeur Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 11 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent stay, good room, good service, great location…
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great lovely hotel, great quality…
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, staffs are friendly and helpful
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality, we had great experience…
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

jolie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience, good room, good quality and excellent service….
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

hanha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it's clean and comfortable
Stayed 1 night in Aug 2022
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
location is good. staffs are friendly. manager is very accomodating, will happily assist you in your queries regarding stuffs like tours, restos, transpo
Verified

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

KEVIN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
酒店很舊，整潔度有待改變。最大缺點是花灑水壓不足，水喉一直在漏水，不能好好洗澡。
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

hood location breakfast ok helpful staff Power was out , we have to walk to 9th floor r for breakfast
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet basin pipe burst in the first room I checked into. Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking. The third room that I was moved in was also having leaking pipe under the basin. Not as ideal as it looks in the picture.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Stayed 3 nights in Oct 2019
Verified

8/10 Good

SERGIO FERNANDO

Liked: Cleanliness, property conditions & facilities

Normal hotel

Perfect hotel for few days in Hanoi
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Sara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel viejo en general, dista mucho de las fotos de la pagina web y para el precio que costo la noche, hay hoteles mucho mejores.Ademas, no habia un solo enchufe en el baño con lo que mme tuve que secar el pelo fuera del baño.Le hace falta una reforma completa!¡
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

여관

그냥 여인숙. 방음도안됨 그냥 여인숙 복도 얘기소리 다들리고 오래되고 70m2 의 넓이도 아님 뜨거운 물 안나옴 직원 불친절
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ย่านโอลทาวน์ แหล่งช๊อปปิ้ง ร้านอาหารเยอะ เดินทางสะดวกสบาย
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

We received confirmation from you and deduct the balance from us but the property is not available. We are not convenience
Stayed 1 night in Aug 2019
Verified

4/10 Poor

YOUNG KEUN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

에어컨개선팔요

패밀리룸에 숙박 방크기보다 에어컨이 작아서 더웠읍니다. 추가로 선풍기를 제공해주어서 겨우 잘수 있었어요. . 식당도 덥고. . 위치나 스탭 친절도는 좋아요
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Gi man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은숙소

친구들과 패밀리룸 더블침대1싱글2잇는 방에 머물 럿는대 나름 방도 깨끗하고 조금은 눅눅 햇지만 만족한 방이엿다 프론트도 24시간 운영 이 되어서 좋앗고 직원 분들도 매너 잇고 활짝 웃어주시고 나름 만족 스러운 숙소 엿습니다
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel good value for money

The local area is great. close to every thing. The rooms are very nice and look like the pictures. Next time I am in Hanoi this is where I will stay
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not fancy. But if you want a comfortable hotel at a very reasonable price in a great location in Hanoi this is an excellent choice
Stayed 11 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff is very good.. Very helpful & hotel located near the restaurant, bank, souvenir shop&night Market.. I like the view for decoration.. I must come back next for holiday in Hanoi.. TQ
Stayed 2 nights in Jan 2019