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Hanoi Plaza Suite Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Plaza Suite Hotel & Spa

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Free daily buffet breakfast
Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer
Family Suite with Jacuzzi, Steam bath | Balcony
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
13 Dao Duy Tu Str, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite Double Room City view

Suite Double Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City view

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room with Window

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room City View

Deluxe Triple Room City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds OR 1 Large Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room City view

Deluxe Family Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City view

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Family Suite with Jacuzzi, Steam bath

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite Connecting

Family Suite Connecting | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite Connecting

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Extra Large Family Suite

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room with Window

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Twin Room City view

Suite Twin Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City view

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room (no Window)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room (no Window)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Double Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hanoi Plaza Suite Hotel & Spa

A full-service spa, massage/treatment rooms and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service and express check-in are on-site. Change of towels is available on request
Hanoi Plaza Suite Hotel & Spa offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hanoi Plaza Suite Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Only motorbike parking on-site, off-site parking (reservations required)
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Hanoi Plaza Suite Hotel & Spa offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Business amenities include coworking spaces and limo/town car service. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hanoi Plaza Suite Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 50,000 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Couples/private dining

Things to do

  • Full-service spa
  • Shopping centre

Family friendly

  • In-room babysitting
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Plaza Suite Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000.0 per day.
  • Cots (infant beds) are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Plaza Suite Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Hanoi Plaza Suite Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 106 reviews
Rating 8 - Good. 18 out of 106 reviews
Rating 6 - Okay. 5 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, amenities
Spotless, great location, super clean, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Silviu Florin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained, fairly quiet rooms being on the busy streets of the Old Quarter. Staff was very nice also...
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Riina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice peaceful oase in thr middle of buzzling old town. Friendly and helpful personal, nice spa, breakfast on the roof.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. Rooms were clean and modern. Location is really good as well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Vu Huyen

The staff were courteous and helpful During the
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities
Rooms were spotless, breakfast was delicious and had a lot of variety, and the staff was amazing. Location was perfect. I would like to mention Mia, Julie, Hue (Mr. Chicken ;-)), Eric, An, and Hue because they all made our stay wonderful. I loved Hanoi and when I go back, this is the only hotel I will stay in!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kaylin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly accommodating staff. Great location for exploring Hà Nội old quarter!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Iva AF

Liked: Cleanliness, staff & service, amenities
Very convenient and lots of restaurants and cafe around the hotel. Though is around busy area, is not noisy at all. Hotel room has great soundproof. Great service from hotel staff👍.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ha

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gil

Liked: Cleanliness, amenities, property conditions & facilities
Central location!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ADENIYI

Liked: Staff & service
Great location!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious room with large shower and stylish decor. The hotel is in a great location with all the bars, café, money exchange at your doorstep. The staff are extremely polite and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities. Location was perfect in the old quarter!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a great location.

This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Quynh-Dao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were both excellent.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Eng Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. very well trained and friendly. The room was alright. Breakfast was also okay. All in all a good place to stay. Very convenient as it is within the old quarter. Walkable to all places.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy beds. Nice staff. Great dining area! Breakfast was the best varieties/quality out of all the places we stayed at in Old Town Hanoi. Room is quite small.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities
Staff is exceptional. Very helpful with booking tours and responsive. Got a suite and is spacious. The bathroom is a little odd (glass door) and lacks privacy.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. They took care of our needs.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great outdoor space on the roof.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location on the outskirts of the old quarter so you are close to everything but it is quiet when you're in your room and easy to sleep in the otherwise loud city. The room was clean, shower was great, good size room. The staff are so friendly and take really good care of you. The rooftop bar has great views of Hanoi and there is a hot tub you can use however it was a little hot, so maybe ask for it "not too hot" when you book to use it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of the old quarter close to shops, restaurant and bars. Friendly and helpful staff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so wonderful and helpful. They had wonderful recommendations around town and helped with getting a sim card delivered. The spa staff was also amazing, I enjoyed them so much I returned a second day for a couple of treatments. They all do a really great job! Location has lots to offer and walkable. Also easy to get a grab if needed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but had everything we needed. Staff were lovely & helpful. Great location for restaurants & shopping.
Stayed 1 night in Dec 2024