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Du Palace hotel & Spa

4.0 star property

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Photo gallery for Du Palace hotel & Spa

Minibar, in-room safe, desk, soundproofing
Shower, rainfall showerhead, free toiletries, hair dryer
Shower, rainfall showerhead, free toiletries, hair dryer
Minibar, in-room safe, desk, soundproofing
Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
45 Hang Bong, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for City Double Room, City View

City Double Room, City View | Minibar, in-room safe, desk, soundproofing

City Double Room, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for City Room

City Room | Minibar, in-room safe, desk, soundproofing

City Room

  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Non Smoking, City View

Quadruple Room, Non Smoking, City View | Terrace/patio

Quadruple Room, Non Smoking, City View

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Du Palace hotel & Spa

A full-service spa, a restaurant and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and concierge services. Change of towels is available on request
Du Palace hotel & Spa offers 22 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, King Spa. Services include massages. The spa is open daily.
During your stay at Du Palace hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Indulge with massages at King Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Du Palace hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Du Palace hotel & Spa. Parking is available for a fee.

This 4-star Hanoi hotel is smoke free.

Du Palace hotel & Spa has a restaurant serving breakfast only.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 114,000 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Du Palace hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 456000 per vehicle (one way)
  • Self-parking fee: VND 114000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Du Palace hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

King Palace Hotel Hanoi
King Palace Hanoi
King Palace Hotel Spa
7S Hotel King Palace Spa
Du Palace hotel & Spa Hotel
Du Palace hotel & Spa Hanoi
Du Palace hotel & Spa Hotel Hanoi

Du Palace hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 19 reviews
Rating 8 - Good. 0 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, the hotel manager was a life saver for us, when it comes to book all our tour through out the whole Vietnam! Glad we choose this hotel. Highly recommend this hotel!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ZABORRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, big thank you to Christina for the upgrade and allowing a late check out. Highly recommend staying here, I’ll be back!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well located in the middle of the old town. The staff was really friendly and helpful and let me store my luggage there the whole day. They offer different tours, pickup service at the airport and the hotel has a massage Spa as well.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room really worked for us. Great location in the heart of Hanoi. Very comfortable at a great price. Staff arrange a txi to the airport for a very reasonable price.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very close to restaurants, shopping, excellent coffee shops in the area and very close to the Great Lake. For the price it’s hard to find bett
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

MITCHELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ALBERT L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very quiet The front desk is very professional and the service is very friendly, perfectly solving guests' problems
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

giang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how accommodating the people in the hotel. They helped us a lot starting with the airport pickup, their recommendations for food, and they even assist you with tours. The room is clean and very cozy
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

sierk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property because it was very neat and the staff were amazing. Trust me you will get your money’s worth. It is centrally located in the city with good restaurants and buzzing atmosphere.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ZABORRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good at helping with everything, both onward transport, we got help with, among other things, a bus ticket onward from Hanoi. They were also helpful with experiences in and around the city. Really friendly and welcoming :)) It was very well located and within walking distance of almost everything.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kelci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A compact hotel located in the city centre within walking distance of attractions and cafes and restaurants to choose from. Fabulous, helpful, unobtrusive staff. If there are any problems they resolve them very quickly.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ALBERT L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice. Louis, Audrey, Vanessa and Tom were exceptional. Thanks for the help!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Danny, Tham, Tom, and everybody were all so nice and welcoming. They were able to answer our queries and could feel that they are really willing to help out with all of our requests.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

fark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, clean spacious rooms, amazing cleaning service. Staff were very friendly, always greeting me with a smile, holding doors open, asking me if there was anything they could help me with. The service was exceptional. The hotel is in a very good location, in the Centre of Hanoi, with all attractions in walking distance. I was so impressed that I wanted to extend my stay by another few nights, however there were no more rooms available as the hotel is clearly popular due to it being so amazing! Thank you to all of the staff for making me feel so welcome during my stay :)
Stayed 1 night in Sep 2024
Verified

6/10 Okay

YING-WEI

Stayed 5 nights in Dec 2024