This smoke-free hotel features free Wi-Fi in public areas.
Luxe Paradise Premium Hotel Nguyen Khac Hieu offers 40 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. 52-cm flat-screen televisions come with premium satellite channels.
Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
During your stay at Luxe Paradise Premium Hotel Nguyen Khac Hieu, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas.
Free Wi-Fi (speed: 25+ Mbps)
Services include a virtual front desk
Steps from West Lake and a 4-minute drive from Hoan Kiem Lake
WiFi is free in public spaces.
This Hanoi hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Dining table
Soundproofed rooms
Conveniences
Virtual front desk
Accessibility
Hardwood flooring in room
No lift
More
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
52-cm flat-screen TV with premium cable/satellite channels
Food and drink
Dining table
Free bottled water
Minibar
More
Air conditioning
Desk
Laptop workspace
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Luxe Paradise Residence Nguyen Khac Hieu Aparthotel Hanoi
Luxe Paradise Premium Hotel Nguyen Khac Hieu Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 11 reviews
10 - Excellent
6
Rating 8 - Good. 2 out of 11 reviews
8 - Good
2
Rating 6 - Okay. 3 out of 11 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 11 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 11 reviews
2 - Terrible
0
7.4/10
Cleanliness
8.8/10
Amenities
9.4/10
Property conditions & facilities
Reviews
6/10 Okay
Jodilee
13 Dec 2025
Liked: Amenities
Disliked: Cleanliness
The room has new furnishings but it is not clean. The walls are dirty and the calking around the bathroom sink is mouldy.
The apartment is a comfortable size, but the balcony room we had isn’t outside. The balcony’s are enclosed and looking at all the other room in the tower. That was the most disappointing part.
The area is quiet but the rooms are not soundproof so you hear everything going on around you.
Jodilee
Stayed 3 nights in Dec 2025
10/10 Excellent
Lorraine
Travelled with group
25 Nov 2025
Liked: Cleanliness, amenities
Very clean, spacious apartment. Excellent value for money.
Lorraine
Stayed 1 night in Nov 2025
8/10 Good
Alexis
Travelled with group
11 Nov 2025
Liked: Cleanliness, amenities
The location is perfect and the staff was always kind and helpful. I feel I probably got the best deal. It's an incredibly affordable place to stay, the 1 bedroom apartment was large, and if I had an issue with any amenity the staff was there to help me through it. I took one star off only because the pictures in the listing lead me to believe that I'd have a view, but didn't. But who needs a view? Step outside and soak up all the great things that Hanoi has to offer.
P.S. Not having a view also meant that I wasn't woken up by any road noise.
Alexis
Stayed 25 nights in Sep 2025
10/10 Excellent
Yohana
Travelled with group
8 Oct 2025
Liked: Cleanliness, room comfort
Tung is lovely. He was knowledgeable, generous, kind, and friendly.
It was nice staying there. Apartment was spacious, modern and well equiped. Manager Bruce and reception staff was very nice. House keeping was not good though. They didn’t clean room daily or when they did not properly. Overall it was a good experience.
Place is amazing and at a good location. But there was construction going on in the building that didn't let me sleep properly. And check out time was 11am i think that should be 12pm . That would provide one additional hour for rest as everyone here is coming for vacation and if they go to party on weekend they would be returning back later night.
Himanshu
Stayed 1 night in Mar 2025
8/10 Good
Thao
26 Feb 2025
Liked: Cleanliness, room comfort
Construction going on downstairs at the time I was staying so there're no front desk, only the security guy. The apartment was new, comfy bed but be aware that the smell from the bathroom sewage was so terrible so be aware of this smell before check in or it could make you sick.