Private host

Minerva Premium Hotel

4.0 star property
VIP Access

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Bar (on property)
Bar (on property)
Suite with City View | Premium bedding, pillow-top beds, minibar, in-room safe
City view
Minerva Suite with Outdoor Jacuzzi | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
36 Hang Trong street, Hanoi, Hanoi, 100000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Balcony Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite with Cathedral View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Minerva Suite with Outdoor Jacuzzi

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Premier Double/Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Suite with City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Connecting Room

  • City view
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Minerva Suite Balcony

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double/Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Deluxe Family Room

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

About this property

Minerva Premium Hotel

Central Hanoi hotel connected to the convention centre, a quick walk to Hoan Kiem Lake
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include massage/treatment rooms, concierge services and dry cleaning.
Minerva Premium Hotel offers 35 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Minerva Spa has 3 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Minerva Premium Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at Minerva Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes on foot from St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
Minerva Premium Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Minerva Premium Hotel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Minerva Premium Hotel was completed in April 2024.

Smoking is allowed in designated areas at this Colonial Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Minerva Premium Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Minerva Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 890000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 890000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Minerva Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Minerva Premium Hotel Hotel
Minerva Premium Hotel Hanoi
Minerva Premium Hotel Hotel Hanoi

Minerva Premium Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 97 out of 102 reviews
Rating 8 - Good. 4 out of 102 reviews
Rating 6 - Okay. 1 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an ideal location. Easy walkability throughout the old quarter. The staff were welcoming, friendly at all times and helpful. They treated us like family!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable - TopNotch comfort & lovely servic

We enjoyed our stay here. The rooms were of a good size, the bathroom was clean and also well-sized. Water pressure and hot heater all worked well. The beds were firm, pillows and duvet were perfect. The only downside to our room was the lack of a proper window-the one above our bed had poor insulation and we felt a draft over our heads at night when we opened the window shade. The location of the hotel was superb- easily accessible by ride shares, close to eateries, a grocery, St Joseph’s cathedral and the lake. The hotel pick up service, though with a fee was comfortable and on time. The best part were the people and service - front desk staff Jamie, Steve and Sun were exceptional- they made our family feel at home & catered to our needs. Our kids love Sun who is knowledgeable and sweet. Jamie was easy to communicate with even before we arrived at the hotel. Daily breakfast buffet was a highlight- food was tasty and slightly different everyday so it was never boring. This will be our family’s choice again if we come to visit Hanoi. It was unforgettable staying here! Loved it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Minerva. We were greeted very warmly with Kate. She’s the best! Gave us lots of recommendations for local foods and activities. The hotel offered shuttles to and from airport for a small fee which was very convenient. Breakfast was great! Hotel was walking distance to alot lof good foods and shops. Our room was perfect! Super spacious with very comfortable beds. Exactly like the pics posted, even better in person. 10/10 would recommend Minerva if anyone is looking for a hotel in old quarters. All the services here are top notch!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Sung

Stayed 5 nights in Dec 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a fabulous stay at Premium Minerva, beautiful big room, fantastic staff and lovely breakfast, thoroughly recommend for a stay in Hà Nội
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really welcoming and friendly, with great service. The room was very nice, also a decent size and the restaurant and rooftop bar had an amazing view. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Amazing staff! Thank you!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay! The service levels of the staff were top notch. Instead of ordering a Grab to head to the airport, they arranged a much more comfortable SUV at same cost. Great location and walking distance to all the fantastic food and attractions. Shout out to Jamie Vu, phenomenal hotel manager.
Stayed 3 nights in Dec 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay.

My stay at your hotel was an excellent stay and it met my expectations. I loved it and I do highly recommend it to the world and yes I will come back again and definitely stay with this hotel. The Hotel was conveniently located, the food was awesome, The staff was above and beyond excellent” Mr Sony did a fantastic service for us buy ordering some soul food “chicken” which was Vietnamese style. Kate and all the other staff members, thank you so much for a fantastic first time experience in beautiful Vietnam.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience

The best hospitality we’ve ever experienced. Sun went above and beyond with our accommodations and even sent us a list of recommendations after she was off work. We were very comfortable throughout our stay. They packed us breakfast to go for our journey to Sapa at 6am. The service from everyone was exceptional. Couldn’t be happier to have chosen this hotel for our first time in Hanoi.
Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Nice property. Second stay. Will be back again. Jamie sun and all were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie, Duvall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful attentive staff and excellent location for walking, sightseeing, dining and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new hotel in a prime location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hanoi!

Amazing experience staying at Minerva in a great location. Staff were so incredibly welcoming and helpful, including complimentary extras, great local advice and even looking after our luggage after checking out for an additional 2 day. The hotel restaurant Cocinia has recently opened for dinner service and is absolutely fantastic. Definitely will be returning the next time I am in Hanoi.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the only issue was we thought there was a pool available for use(our kids are 6&11) so this was very important them. Unfortunately it’s an huge jacuzzi available to certain rooms booked. If I was to stay again I would make sure I booked this room(full Time of jacuzzi is at least two to three hours). The staff did their absolute best to try and over come the incorrect advertising when booking. Really lovely stay and great staff but no pool.

10/10 Excellent

Juan Gregorio

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and the best staff ever! They were so kind and helpful. They gave wonderful recommendations and booked our trip to Ha Long Bay. The breakfast was delicious and full of variety. When it was time to leave, they scheduled a car for us and even walked us out. Just an amazing experience overall!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff, they go above and beyond! Perfect location
Stayed 2 nights in Sep 2024

10/10 Excellent

Vuong, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pay Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well deserves the high ratings

This is an affordable hotel, with very nice decor in a very nice area. The service was great too.
Stayed 1 night in Sep 2024