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Minerva Premium Hotel

4.0 star property
VIP Access

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Photo gallery for Minerva Premium Hotel

Bar (on property)
1 bedroom, premium bedding, pillow-top beds, minibar
Suite with City View | 1 bedroom, premium bedding, pillow-top beds, minibar
Restaurant
Minerva Suite with Outdoor Jacuzzi | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
36 Hang Trong street, Hanoi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Balcony Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Balcony Room

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite with Cathedral View

City view

Junior Suite with Cathedral View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Minerva Suite with Outdoor Jacuzzi

Minerva Suite with Outdoor Jacuzzi | 1 bedroom, premium bedding, pillow-top beds, minibar

Minerva Suite with Outdoor Jacuzzi

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double/Twin Room

Premier Double/Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Double/Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite with City View

Suite with City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite with City View

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room

Balcony view

Connecting Room

  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Minerva Suite Balcony

Minerva Suite Balcony | Terrace/patio

Minerva Suite Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double/Twin Room

Deluxe Double/Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double/Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Family Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About this property

Minerva Premium Hotel

Central Hanoi hotel connected to the convention centre, a quick walk to Hoan Kiem Lake
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include massage/treatment rooms, concierge services and dry cleaning.
Minerva Premium Hotel offers 35 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Minerva Spa has 3 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Minerva Premium Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at Minerva Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes on foot from St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
Minerva Premium Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Minerva Premium Hotel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Minerva Premium Hotel was completed in April 2024.

Smoking is allowed in designated areas at this Colonial Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Minerva Premium Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Minerva Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 890000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 890000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Minerva Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Minerva Premium Hotel Hotel
Minerva Premium Hotel Hanoi
Minerva Premium Hotel Hotel Hanoi

Minerva Premium Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 114 out of 119 reviews
Rating 8 - Good. 4 out of 119 reviews
Rating 6 - Okay. 1 out of 119 reviews
Rating 4 - Poor. 0 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service offered by property staff. Room was very clean in a good location
Stayed 1 night in Jun 2025

10/10 Excellent

David K.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, especially Jamie and Sun! They are passionate about their job and want to make sure you enjoy your stay in Hanoi. Great location from where you can explore Hanoi by foot. Definitely recommend Minerva Premium Hotel and would stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to the moment we left we were given VIP treatment . Staff went above and beyond for us everyday and called us by our name which we loved . The hotel is so beautiful and clean , breakfast every morning was so yummy and the staff in the dinning room were outstanding . We had a massage and it was wonderful . Steven and Jamie were outstanding along with all the other staff I highly recommend the Minerva premium hotel if you are staying in Hanoi
Stayed 7 nights in May 2025

10/10 Excellent

JACOB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, location is perfect and excellent service from the staff. Room was sparkling clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities
This is our second stay here . Beautiful hotel, outstanding customer service , the staff go above and beyond . Great location .
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities
Great location , very friendly staff . Amazing service . Would highly recommend and would stay here again
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfastand very friendly and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Laleh

Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely midsize hotel with a wonderful staff, with beautiful, spacious & well maintained rooms. We stayed here twice and had equally wonderful experiences each time.
Stayed 1 night in May 2025

10/10 Excellent

Erhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not a single fault we could find about this hotel. Its location, cleanliness, comfortable rooms, excellent service, and most lmportantly the fantaslc staff are to be recommended to all Hanoi visitors. Kate and her colleague at the reception were very helpful everytime we approached them. Sun and the staff at breakfast were always cheerful and welcoming. Breakfast buffet was very good and people with different tastes can find something. Steve and Jaime were also very helpful in finding the best cruise options. Overall, the staff were extremely friendly, kind, and ready ro help. Heartfelt thanks to them all. This is a wonderful hotel to stay in Hanoi old quarter. One last point about the wifi quality; signal was very good throughout the hotel. In fact, my phone was able to connect to the internet a couple blocks away through the hotel wifi.
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very attentive and helpful in taking care of all our needs and requests. Jamie Vu especially went above and beyond, even assisting some transportation issues on his day off!!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved our stay at the Minerva. It was a perfect location, within walking distance of all the important things we planned on seeing/doing. The best part of our stay was the staff, in particular, Jamie. He went above and beyond to make our visit to Hanoi one to remember. We highly recommend this hotel for your stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!!

Everything was perfect!!! Excellent for the Price!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tat Yung

Stayed 2 nights in Mar 2025

8/10 Good

Berna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and good value for your money!

We chose to stay at this hotel for being in the heart of Old Quarter. I was initially concerned about noise in the area but the hotel is rather on a quiet street and away from the bars. Initially I booked a standard room (no window) and was proactively informed that these rooms have no window so cancelled and rebooked a balcony room which caused a problem in their systems and we were given a standard room at check-in. Once I realized the issue and complained the hotel manager Mr Jamie did everything he can to make it up to us, including refunding the difference and upgrading us to a cathedral view balcony room (nothing exceptional anout the view as seen in my pictures but much bigger room), free couple's massage and drinks at the bar. We knew the buildings at old quarter are old and we expected some issues but the hotel is renovated and we had no issues with water or a/c. Although the walls are thin and you can hear loud guests at night especially if you stay in a standard room. Breakfast is fair for the price and service is good. All staff was very helpful and kind. There are countless dining options and shops around the hotel. So if you are looking for luxury go for a hotel at French quarter but if you are looking for convenience and agfirdability stay at the Old quarter.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Amenities
This hotel is a gem located in the old corner ofHanoi. The staff was fantastic, the room was clean and well equipped, and we were absolutely delighted to be staying there. In addition to a comfortable bed and a good breakfast, the rooftop bar was fun. We also went out into the old quarter at night and the hotel was perfectly located for exploring safely and having fun. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxory hotel, perfect location

Great hotel, very welcoming, super friendly staff. Clean and modern rooms. Good views from the rooftop bar and very tasty food in the restaurant. Great location in the old quarter, close to the lake.
Stayed 1 night in Mar 2025

10/10 Excellent

ANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Steven Doan (General Manager) and all staff members from reception, restaurant, spa, concierge, tour service etc… were very polite, helpful and cheerful. Hotel is very clean hotel. Our experience was very pleasant. I recommend this hotel and I will book it again next time in Ha Noi.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Dealt with an issue with Hotel Link with extreme professionalism.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone in the hotel are making you feel at home. The location of the hotel is perfect and everything is accessible by foot. I never felt so welcomed in any hotel around the world... Maybe except the Ritz Carlton. You really feel taking care of and cared for. Great job to the whole staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel!

Great big room, big bathroom. Nice that the room has a balcony even though it’s small. Great location, the staff is extraordinarily helpful and nice! They go beyond the call of duty. Breakfast was good and has a nice variety. Rooftop bar was a big plus, we were there around November and it was nice and cool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

Fabulous stay! No wonder this hotel is highly rated! Love the room, location, breakfast, friendly staff. Stop searching, just book this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our family of 5 enjoyed our stay!

The location, rooms, facilities are excellent but what sets Minerva apart, and presumably what earns them such high ratings, is their impeccable service. Talk about going above and beyond! Their staff is obviously very well-trained and eager to ensure guests have a wonderful stay, without being overbearing. Great breakfast too!
Stayed 3 nights in Dec 2024