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Aparthotel

MoonLight Tay Ho

4.5 star property

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Photo gallery for MoonLight Tay Ho

Panoramic Suite | Terrace/patio
Panoramic Suite | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Traditional Apartment | Living area | TV
Panoramic Suite | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Panoramic Suite | Private kitchen | Full-sized fridge, microwave, stovetop, toaster

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
32 Yen Hoa, Yen phu, Tay Ho, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Dong Xuan Market
    ‪3 min drive‬
  • Place, Hoan Kiem Lake
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Luxury Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Living area | TV

Panoramic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Premium Double Room

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Panoramic Suite

  • 110 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Grand Double Room

  • 110 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Apartment

Traditional Apartment | Living area | TV

Traditional Apartment

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio Room

  • Sleeps 2

View all photos for Deluxe Double Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Lake View Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Lake View Apartment

  • Sleeps 2

View all photos for 2-Bedroom Apartment With Window

Blackout curtains, soundproofing, iron/ironing board, free WiFi

2-Bedroom Apartment With Window

  • Sleeps 4

View all photos for Grand Luxury Queen Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Grand Luxury Queen Room

  • Sleeps 2

View all photos for Superior Double Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for The Level Premium

Blackout curtains, soundproofing, iron/ironing board, free WiFi

The Level Premium

  • Sleeps 2

View all photos for The Level Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

The Level Suite

  • Sleeps 2

View all photos for 1-Bedroom Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

1-Bedroom Apartment

  • Sleeps 2

View all photos for Basic 2-bed Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Basic 2-bed Room

  • Sleeps 4

Panoramic Apartment

  • Sleeps 2

Suite With Garden View

  • Sleeps 2

Junior Suite With Terrace

  • Sleeps 2

Suite With Sauna

  • Sleeps 2

Double Room With Balcony And Lake View

  • Sleeps 2

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About this property

MoonLight Tay Ho

Luxury aparthotel with free valet parking and spa services
Along with massage/treatment rooms, this aparthotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include a dining area and a fridge, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
MoonLight Tay Ho offers 31 air-conditioned accommodations with complimentary bottles of water and rice cookers. This accommodation is furnished with desk chairs and dining tables. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples.
Our customers tell us that they can't get enough of the helpful staff at MoonLight Tay Ho. During your stay, you're just a quick walk from West Lake. Features include free WiFi in public areas and free valet parking, plus dry cleaning service. This luxury aparthotel has 31 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a deep-soaking bath and a dining area
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mini golf
  • Steps from West Lake and a 3-minute drive from Dong Xuan Market
MoonLight Tay Ho offers its guests spa services, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The luxury MoonLight Tay Ho also features dry cleaning/laundry services and a lift. Free valet parking is available.

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Couples treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Rice cooker
  • Spices
  • Toaster

Dining

  • Dining table

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • TV with cable/satellite channels

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible spa

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping on weekdays only
  • Iron/ironing board on request
  • Lockers
  • Newspapers in lobby (surcharge)
  • Tour and ticket assistance

Things to do

  • Mini golf

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 31 units
  • Cleaning products are eco-friendly
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MoonLight Tay Ho

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

MoonLight Tay Ho Hanoi
MoonLight Tay Ho Aparthotel
MoonLight Tay Ho Aparthotel Hanoi

MoonLight Tay Ho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dung Phuong Thi

Disliked: Cleanliness, amenities
Small, limited services and staff assistance, not clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristina

Liked: Cleanliness, property conditions & facilities
Nice location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great location
Stayed 1 night in Oct 2025

4/10 Poor

Mohamed

Disliked: Cleanliness

Quite disappointing

Quite disappointed when booking the images make it appear very luxurious but the first room was infested with insects the second I had issues with the water the overall state of the hotel is mediocre the location is isn’t too bad
Stayed 9 nights in Sep 2025

10/10 Excellent

Thuy Tien

Liked: Cleanliness, amenities, property conditions & facilities
clean room good staff
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing stay. Liam, Alice and Tony we're super kind and helpful. I was fortunate enough to upgrage to the suite with the fish pond and this room made my stay extra special. Very close to everything going on in Hanoi whilst also remaining peacefull and quiet. Also had the oppertunity to book a day trip to Halong bay through the travel agent in the reception which was extreamly convienient and even when I miss the bus pick up (slight miscommunication) I was raced to the bus to get on board. Highly recomend staying at MoonLight Tay Ho and I plan on staying here again next year when I visit again with my family.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Great location and very helpful staff. I would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

francis

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff, couldn’t ask for anything better! Would definitely go back, Alice, Tony at front desk go out of their way to make you happy, definitely ‘ above and beyond’, owner and manager are great too, room cleaning was done regularly, coffee shop downstairs was so convenient and staff excellent too! Love this place!
Stayed 8 nights in Jul 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good basic room, excellent helpful customer service from Alice and Liam, really friendly and more than happy to assist with any request!
Stayed 3 nights in Jun 2025

10/10 Excellent

Holden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super nice and quiet, a washer and dryer was a much-needed addition, and the staff was very helpful. Alice took great care of us and went out of her way to tell us about her favorite places to eat and let us keep our luggage in the lobby since our bus didn't arrive until later that night.
Stayed 2 nights in Jun 2025

10/10 Excellent

zennie, MILTON, NY. 12547

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is a walking distance to almost all our immediate needs. We used motor bike tour guides in the area. $40 per hour for 4 persons, 3 tour guides on motor bikes. Three hours for half a day cost $120 or three million Vietnam dongs for 4 persons. Awesome! Excellent idea. Very good tour guides who explained everything. They were our photographers and videographers. Took us to places we wanted to see. Our tour guides took us to places like resto, temples, Ho Chih Min airplanes' wreckage, even bathrooms. This two-bedroom apartment with two bathrooms were the best lodging I ever booked. It comes with a living room and dining room with a fully furnished kitchen. Staff is just as good. Very quiet place. Excellent overall.
Stayed 3 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Really great hotel, nice big all equipped rooms!
Stayed 5 nights in May 2025

10/10 Excellent

Faye

Travelled with group
Liked: Cleanliness, room comfort
We had a very comfortable stay here, we particularly enjoyed how spacious our room was, the hotel location on the bay, and how helpful and friendly the staff at the front desk were!
Stayed 1 night in May 2025

8/10 Good

Satoko

Liked: Cleanliness, amenities, property conditions & facilities
Like a home in Hanoi. Friendly staff are all helpful. Location is good and easy to go anywhere in Hanoi. Only problem- you may stay in a room without windows. If you plan to stay in Hanoi like living, this is the place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian, Bluffton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the stay
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort

Recommended staying.

Excellent location in Tay Ho. Short walk to cafes and coffee shops. Great view of the lake.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, friendly workers. Would come back
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great value in Tay Ho

Was only here one day to transfer to HCMC, but the place was enough to rest. Easy to find and walkable to some restos and cafes nearby. I love this part of the city being farther from touristy spots. You can see locals exercising in the early morning and getting coffee. We got an upgrade from the studio to the 1BR, which is great, but the 1BR had interior windows with artififical lighting. Not the best, but at least we got a good night's rest.
Stayed 1 night in Dec 2024

6/10 Okay

adam

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Room was very clean, spacious and the receptionist Alice was very nice and super helpful.

8/10 Good

Anh Tuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious room. Convenient location to local restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Very friendly stuff. Thanks to Alice, Tracy, and Liam, who are always ready to help. They make the stay feel like home. 👍🙏
Stayed 5 nights in Sep 2024

4/10 Poor

Faye

Travelled with group
Disliked: Cleanliness
It was a rather equipped service apartment but cleanliness could be improved - floor was dusty when we arrived and floor mat towel was stained. It was uncomfortable to walk around the house barefoot or in white socks. Water pressue from shower head was low and splatters out of the bath tub easily
Stayed 1 night in Apr 2024

2/10 Terrible

John, Albany

Disliked: Cleanliness, amenities, property conditions & facilities
Could only stay 2 nights because the area was so dirty and the air pollution was causing me migraines. Had originally booked for 15 nights. They would not refund me for the other 13 nights, so I vastly overpaid for what I got.
Stayed 14 nights in Mar 2024

10/10 Excellent

Violette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!