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Royal Holiday Hanoi Hotel

3.5 star property

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Photo gallery for Royal Holiday Hanoi Hotel

Grand Room With Partial Lake View | Lake view
View from room
Exterior
Family Suite, City View | 1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
19 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hang Gai Street
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds | Room amenity

Superior Room, 1 Double or 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Room amenity

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Premium Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, City View

Family Suite, City View | 1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Room With Partial Lake View

Grand Room With Partial Lake View | Lake view

Grand Room With Partial Lake View

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Royal Double Room, 1 Bedroom, City View

Royal Double Room, 1 Bedroom, City View | 1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Royal Double Room, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Double Room With Old Town View

1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Royal Double Room With Old Town View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room With Window

1 bedroom, Egyptian cotton sheets, pillow-top beds, free minibar items

Deluxe Double Or Twin Room With Window

  • Sleeps 2
  • Free Wi-Fi

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About this property

Royal Holiday Hanoi Hotel

Along with a restaurant, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Royal Holiday Hanoi Hotel offers 15 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). This individually decorated accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets. LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Royal Holiday Hanoi Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Hang Gai Street and 2 minutes on foot from Hoan Kiem Lake
  • Airport, railway station and casino shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a casino shuttle and a train station drop-off service are available for a fee. Gift shops/newsstands, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Royal Holiday Hanoi Hotel. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: VND 120,000 for adults and VND 120,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 520000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 120000 for adults and from VND 120000 for children
  • Airport shuttle fee: VND 420000 per vehicle (one-way)
  • Rollaway bed fee: VND 520000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Royal Holiday Hanoi Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Centre Hotel
Hanoi Old Centre
Hanoi Old Centre Hotel
Old Centre Hotel
Royal Holiday Hanoi
Royal Hanoi Hotel Hanoi
Royal Holiday Hanoi Hotel Hotel
Royal Holiday Hanoi Hotel Hanoi
Royal Holiday Hanoi Hotel Hotel Hanoi

Royal Holiday Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 204 reviews
Rating 8 - Good. 76 out of 204 reviews
Rating 6 - Okay. 17 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 0 out of 204 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shulong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in, restaurant and the service are very good. However, it is hard to spot the hotel from the street.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a convenient location near the lake in the Old Quarter of Hanoi. The reception staff are very nice and helpful. The breakfast is " cooked to order" and very tasty. I stayed there several times over the three weeks I was in Vietnam, and I always felt " at home" there!
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Sumiko

Liked: Staff & service, property conditions & facilities, room comfort
フロントスタッフ、朝食スタッフ皆さん親切で居心地が良いホテル。ホテルの建物は京町家の様に間口が狭く細長いビル。朝食は、英語表記ありのメニューから選択形式で、洋食、ベトナム食等複数の中から自由に選択可能。残念な点は、ベッドのフットカバーを外したら長い髪の毛が複数本あり気持ち悪かった。翌日、部屋の清掃時にはフットカバー は片付けられ清潔になったと思えた。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God lokation og sup
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新婚である事を伝えると、ハネムーン仕様のベッドメイキングをして頂きました。本当に感激しました。次回ハノイに行く時はまた利用させて頂きます。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great, the breakfast was great, the location was super, as it was about 1 minute from hop on hop off red bus. Lots of places to eat and by souvenirs. Also about 1 minute from the lake. Safe comfortable area
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great little hotel. Room was cozy and comfortable. Loved the ornate decor. Staff was very attentive and willing to help with any need. Delicious breakfast. Many shops and restaurants nearby. Walking distance to lake.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about the hotel are the staff, the location, and the cleanliness. The staff is very friendly and always offer to help. I like to see more selection for the breakfast menu.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Very attentive and helpful staff. Excellent location - near all the action in Old City Centre but on a side street- a little quieter. The staff went above and beyond and dis a great job. They helped arrange several transfers - from airport, to/from Halong, to/from SaPa, around town. The rooms are on the smaller side since it is jn the city center, but that was not an issue for us- they were very clean. Good breakfast. I would stay here again.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Namita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. At the edge of old quarters but away from the noise. Staff is very friendly.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

yemil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can order breakfast mains and they would prepare it for you. There is also a buffet for cereal, milk, coffee, fruits and etc.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

그럭저럭

생각보다 좁고 청결상태가 그렇게 양호하진 않았습니다 하지만 직원들은 친절합니다
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place checked all the boxes for us and we highly recommend it. It is in an incredibly central location that makes walking around the Old Quarter very easy and we stopped back multiple times during the day to take a break from the heat. It is in the heart of the city but on a quieter side street that meant almost no noise reached our bedroom (which faced the street). The room was spotlessly clean with excellent amenities and a beautiful bathroom. AC was perfect. The hotel arranged an airport pickup that just got added to the bill and the staff were very nice and helpful throughout our stay. An elevator and the included breakfast (cooked and buffet) were nice bonuses. We would absolutely stay again.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Todo excelente!!!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming, and always a friendly greeting when passing by the desk. They provided restaurant suggestions, sightseeing suggestions, and offered help with anything needed. They arranged a car to the airport at a reasonable price. The location was great, close enough to the lake and all the shopping and dining.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico! El trato del personal espectacular, nos ayudaron con todo, nos guardaron las maletas cuando fuimos a Sapa, nos ofrecieron ducharnos antes de tomar el bus nocturno y nos dieron el desayuno para llevar el dia que salimos temprano a Halong Bay. Si bien la habitacion no es muy grande, tiene todo lo necesario, muy limpia, camas muy comodas y la ducha es espectacular. Esta super bien ubicado, nosotros caminamos hacia todo lo que quisimos visitar y por las noches estabamos a un paso del mercado nocturno. Un minimarket al frente y muchos sitios para comer.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

hanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의호텔!

3명이서 패밀리스위트룸을썼는데 너무좋았어요 화장실도넓고 침대도푹신하고^^직원들도너무친절했습니다 조식도맛있었구요!!! 주변도 너무다가까워서 위치적으로도좋습니당
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On s’y sent bien

Excellent séjour dans un cadre confortable avec un service attentionné, efficace et souriant
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

HEEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 좋았어요!

전체적으로 좋았어요 첫날에는 숙소에 문제가 있어서 다른 숙소를 이용했어야했는데 택시로 편하게 이용하게해주셨어요. 다음날 아침일찍 투어가 있어서 걱정이었는데 늦지않게 원래숙소로 데려다주셔서 투어이용도 잘 했습니다. 숙소도 너무 깨끗했고 조식도 깔끔하게 좋았어요. 무엇보다 직원분들이 피곤할텐데도 아침저녁에 상관없이 항상 웃는얼굴로 맞이해주고 인사해주었던게 제일 기억에 남습니다. 가성비적으로도 좋은 숙소였고 바로 맞은편에 편의점도 있었고 걸어서 3-5분 정도 주변에 쇼핑거리나 식당도 많았고 호안끼엠호수도 걸어서 2-3분이면 이용할수있어서 너무 좋았습니다.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Chun-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離還劍湖很近，旅館正對面就是OK便利商店，櫃台小姐會中文，整體感覺不錯

離還劍湖很近，旅館正對面就是OK便利商店，櫃台小姐會中文，整體感覺不錯
Stayed 1 night in Nov 2018
Verified

8/10 Good

linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is really close hoan kien late. Staff is really kind. I wann stay there again see u soon.
Stayed 1 night in May 2018
Verified

10/10 Excellent

japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街の便利なミニホテル

スタッフはフレンドリーで申し分ない。風光明媚な旧市街の便利なロケーション。観光タクシー乗り場も近く。レストランもまわりにたくさんある。
Stayed 2 nights in May 2018
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, propre, central, qualite/prix
Verified

6/10 Okay

HIROSHI

一人旅でもスムーズて安心なコンパクトホテル

湖のすぐそばでナイトバザールも目と鼻の先様々な観光名所も徒歩圏内と立地条件は全てに最高 チェックインもコンパクトでスムーズ一つ難を言えば窓が無い部屋だったので外が見えず圧迫感があったのは残念でした
Verified

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop de bruit dans la rue pour faire une nuit complète
Stayed 1 night in Mar 2018