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Aparthotel

Somerset West Point Hanoi

4.0 star property

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Photo gallery for Somerset West Point Hanoi

Fridge, microwave, stovetop, electric kettle
A modern high-rise hotel with a prominent entrance, large windows, and a visible sign for 'Somerset.'
Room amenity
Executive lounge
Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
No.2 Tay Ho Road, Hanoi
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Studio

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Studio

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive King Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two-Bedroom Executive Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

Two-Bedroom Executive Apartment

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
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  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
4.5 out of 5, Wonderful, 1,088 reviews
The price is €87
includes taxes & fees
28 Jun - 29 Jun
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About this property

Somerset West Point Hanoi

Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Somerset West Point Hanoi. During your stay, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This upmarket aparthotel has 284 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dryer and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 6 minutes by foot from West Lake and a 4-minute drive from Ho Chi Minh Mausoleum
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset West Point Hanoi offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and concierge services are also featured at the family-friendly Somerset West Point Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Somerset West Point Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 375,000 for adults and VND 188,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Rollaway/extra bed: VND 737,100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: VND 567,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: VND 567000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 737100 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 375000 for adults and from VND 188000 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Somerset West Point Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 233 reviews
Rating 8 - Good. 53 out of 233 reviews
Rating 6 - Okay. 10 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great front desk and cleaning staff, clean and comfortable too.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Tarek

Liked: Cleanliness, property conditions & facilities, communication
Good place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, communication
We stayed in a 2 bedroom apartment and it was very spaciaous and had everything we needed. We stayed on 20th floor and was still quite noisy from te road noise. Pool area was nice but not used as quite cool in December. Friendly staff. Location not central for sightseeing but suited our needs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MING FENG

Liked: Cleanliness, room comfort, communication

nice hotel to stay

great hotel, great service
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very nice hotel for staying in Hanoi. Good location, good rate and clean.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Apartment was very good for the price.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Great room (suite with a living room and bedroom). Breakfast was fine though not a huge variety and staff were mad when I tried to take some toast for my daughter who slept though the meal service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Takuya

Liked: Amenities, property conditions & facilities
Facilities are clean and new, nice to stay long.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

LEE

Liked: Cleanliness, room comfort, communication

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
Stayed 14 nights in Jan 2024
Verified

10/10 Excellent

Christopher Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Yen Yuin

Liked: Cleanliness, room comfort, communication
The place is comfortable and clean
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Akiko

Liked: Cleanliness, amenities, communication
The noodles for breakfast are tasty!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would recommend
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

WingYan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Hatim

Liked: Cleanliness, room comfort, communication

Nice Hotel, perfect location and GREAT staff

Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023