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Splendid Secret Hotel

4.5 star property
VIP Access

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Photo gallery for Splendid Secret Hotel

Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Gym
2 bars/lounges, swim-up bar
2 bars/lounges, swim-up bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
36/30 Lo Su Ly Thai To Hoan Kiem Ha Noi, Hanoi, 000084
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double or Twin Internal Window

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double or Twin with Window

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive with Balcony

Executive with Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive with Balcony

  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View | Living area | 55-inch flat-screen TV with cable channels

Suite Balcony with City View

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

  • 52 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Connecting Room

Family Connecting Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 182 reviews
The price is €107
includes taxes & fees
11 Dec - 12 Dec
Hanoi Splendid Premium Hotel

About this property

Splendid Secret Hotel

Luxury hotel connected to the convention centre in Hanoi with a full-service spa
This hotel features a full-service spa, an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, 2 bars/lounges, a swim-up bar and a snack bar/deli are on-site. Change of towels is available on request
Splendid Secret Hotel offers 48 accommodations with minibars and laptop-compatible safes. This accommodation offers separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
With your stay at Splendid Secret Hotel, you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, body scrubs or hydrotherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Hoan Kiem Lake and 8 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Splendid Secret Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and coworking spaces are available. Event space at this hotel measures 520 square feet (48 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Splendid Secret Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Splendid Secret Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Cooking classes
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Fenced pool
  • High chair
  • In-room cot
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (520 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in hallways (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (81 centimetre wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (58 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (86 centimetre wide)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: VND 500000 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way)
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Reviews

Splendid Secret Hotel Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. The hotel is truly amazing and service is the best we have ever received from a hotel anywhere in the world. The team work together to deliver true excellence in everything they do. They really focus on everything possible, even the smallest things to make the stay wonderful. The location is perfect within the Old Quarter, everything within walking distance but also not in the middle of too much chaos. We highly recommend staying here if you visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Splendid Secret Hotel. The staff were exceptionally friendly and professional, always ready to assist with a warm smile. The location is perfect — right in the heart of the city, yet peaceful and quiet at night. The rooms were clean, stylish, and very comfortable. I especially appreciated the attention to detail in the room setup and amenities. Breakfast was delicious with a good variety of local and Western options. What really made the difference was the personalized service. The team went above and beyond to make me feel welcome. I would highly recommend this hotel to anyone visiting Hanoi and will definitely come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Nguyen

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff,good buffet breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class very clean so good organised lovely food. The staff was so helpful and friendly.Excellent location walking distance around the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Duy Phong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed in. The hotel staff was friendly and helpful. They helped me arrange trips around Hanoi such as Ha Long Bay and Ninh Binh at reasonable prices. The hotel location is very convenient, right in the city center. I can't wait to come back here!
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Stayed 2 nights in Jul 2025