Splendora Hotel

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Shower, free toiletries, hair dryer, bathrobes

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

Explore the area

No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000

Place, St. Joseph's Cathedral of Hanoi
‪2 min walk‬
Place, Hoan Kiem Lake
‪5 min walk‬
Place, Hanoi Old Town Night Market
‪8 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪37 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

18 sq m
Sleeps 1
1 Queen Bed
Free Wi-Fi

Deluxe Double Room

18 sq m
Sleeps 2
1 Double Bed
Free Wi-Fi

Family Room

35 sq m
Sleeps 4
2 Double Beds
Free Wi-Fi

Honeymoon Suite

22 sq m
Sleeps 2
1 Double Bed
Free Wi-Fi

Deluxe Twin Room

22 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Junior Suite

30 sq m
Sleeps 2
2 Queen Beds
Free Wi-Fi

Basic Double Room, 1 Queen Bed, No Windows, Corner

18 sq m
Sleeps 2
1 Queen Bed
Free Wi-Fi

Similar properties

Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

4 Jun - 5 Jun

About this property

Splendora Hotel

This smoke-free hotel features a restaurant, a bar/lounge and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.

Splendora Hotel offers 25 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

During your stay at Splendora Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.

Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast offered for a fee
Services include babysitting, dry cleaning/laundry and a concierge
Steps from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
Airport and train station pick-up shuttle service available for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Splendora Hotel. Self parking is free.

This 3-star Hanoi hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Essence – This restaurant only serves breakfast.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Free self parking on site
Limited on-site self parking

Food and drink

Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
A bar/lounge
A restaurant

Restaurants on site

Essence

Family friendly

Babysitting (surcharge)
Cot (surcharge)
In-room refrigerator
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station
Conference space

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot stone massages
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel

1 building
9 floors
Built in 2014
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Cot (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Free bottled water
Limited room service
Minibar
Refrigerator

Air conditioning
Desk
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Splendora Hotel

Children and extra beds

Children are welcome.

Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
Airport shuttle fee: USD 18 per vehicle (one way)
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Splendora Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Splendora Hotel Hanoi

Splendora Hotel

Splendora Hanoi

Splendora Hotel Hotel

Splendora Hotel Hanoi

Splendora Hotel Hotel Hanoi

Splendora Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Verified

6/10 Okay

Verified traveller

27 Sept 2019

Liked: Staff & service, amenities

朝食が美味しく、スタッフの対応も良かったです

Stayed 4 nights in Sep 2019

Verified

6/10 Okay

kang

27 Aug 2019

Liked: Staff & service

Disliked: Room comfort

오버부킹으로 다른 호텔로 유도가 심함

숙박 후기에도 꽤 언급되는데, 잦은 오버부킹으로 다른 호텔로 넘기는게 심함. 자매호텔도 친절하긴 하나, 자리가 남는데는 다 이유가 있음 (소음이 심하다거나, 청결도가 떨어진다거나)

Stayed 2 nights in Aug 2019

Verified

6/10 Okay

Verified traveller

2 Aug 2019

Disliked: Cleanliness

위치만 생각한다면 굿!

위치는 정말 좋았지만 에어컨 곰팡이 냄새와 방음이 안되서 소음이 심함.4일 묵었는데 시트를 한번 교체해줌.직원들은 친절함.

Stayed 4 nights in Jul 2019

Verified

10/10 Excellent

Verified traveller

2 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

El hotel en general muy bien, el personal, muy amable, súper bien ubicado, lo único que le pondría pero, es la habitación que está muy pequeña, pero muy limpia y comoda, la comida muy buena, muy recomendable

Stayed 2 nights in Jun 2019

Verified

10/10 Excellent

M・N

1 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

スタッフの皆さんは、とても親切な対応でした。日本語は話せませんが、パソコンやスマートフォンのトランスレーション機能で対応してくれたり、エクスチェンジセンターのレートがいい所などハノイの穴場のようなところも教えてくれます。お部屋のお掃除も靴を脱ぐ習慣でもあるのか、綺麗にモップをかけてくれたり、バスルームは雑巾がけもしてくれます。バスルームの水はけも悪くなく大丈夫です。朝食はビュッフェスタイルで、自分で取り皿に取るもの以外にも、オムレツやベトナムフォーなどフリーで注文できて朝から大満足です。また、泊まりたいホテルです。(^-^)

Stayed 6 nights in May 2019

Verified

8/10 Good

timothy

3 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan

Stayed 4 nights in May 2019

Verified

10/10 Excellent

Ho Jun

2 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 대비 괜찮은 호텔!

객실 시설이 깨끗한 편이고 아늑해서 좋습니다!

Stayed 7 nights in Jun 2019

Verified

10/10 Excellent

Verified traveller

24 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.

Stayed 1 night in May 2019

Verified

10/10 Excellent

MINYOUNG

17 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

다음에도 또 갈 예정

직원 친절하고 조식도 맛났구요..추가 요구 사항도 잘해결해주시구요.. 가성비 짱이예요..^^

Stayed 3 nights in May 2019

Verified

8/10 Good

Verified traveller

11 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is very close to all needs, breakfast is good

Stayed 1 night in May 2019

Verified

10/10 Excellent

Verified traveller

24 Apr 2019

Liked: Cleanliness, staff & service, amenities

旧市街にあります。エレベーターもあります。窓はありませんが、お得です。スタッフも親身に対応してくれて良かったです。

Stayed 7 nights in Apr 2018

Verified

4/10 Poor

Verified traveller

22 Apr 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

レセプションから1メートルしか離れてない部屋だった。しかも、ドアののぞき穴が閉まらず、開きっぱなしだった。テレビが壊れていた。排水口がおかしく、バスの水がたまった。

Stayed 1 night in Apr 2019

Verified

10/10 Excellent

SB

21 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.

Stayed 3 nights in Apr 2019

Verified

10/10 Excellent

Verified traveller

12 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Good central location , friendly staff and convenient to point of interest

Stayed 2 nights in Apr 2019

Verified

10/10 Excellent

Kevin Linaker

19 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The breakfast was good and the room, although they show signs of age, were of high standard

Stayed 1 night in Mar 2019

Verified

10/10 Excellent

Verified traveller

18 Mar 2019

Liked: Cleanliness, staff & service

Service Personal an der Rezeption waren super. Kümmern sich um alles was benötigt wird.

Stayed 9 nights in Mar 2019

Verified

10/10 Excellent

Verified traveller

8 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.

Stayed 7 nights in Feb 2019

Verified

8/10 Good

Verified traveller

27 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

딱히 문제될일은 없었습니다. 여러 관광장소간의 접근성이 매우 좋았습니다. 처음 몇일간 방이 조금 바뀐게 아쉽지만 참을순 있었습니다.

Stayed 6 nights in Feb 2019

Verified

10/10 Excellent

John

25 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and outstanding service

The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.

Stayed 4 nights in Feb 2019

Verified

6/10 Okay

Christina

16 Feb 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Everything felt a bit old and worn

You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(

Stayed 1 night in Feb 2019

Verified

6/10 Okay

Verified traveller

15 Feb 2019

Liked: Staff & service

Disliked: Amenities

Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.

Stayed 4 nights in Feb 2019

Verified

8/10 Good

Verified traveller

14 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

친절한 직원들때문에 편안하게 묵었다 갑니다. 숙소위치도 나쁘지 않고, 걸어서 호안끼엠 호수주변 가는데 어려움이 없습니다.

Stayed 3 nights in Feb 2019

Verified

8/10 Good

Yongwan

10 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

평점만보고 예약하는건 안 좋을수도 있다.

고객평점만보고 무작정 예약하고 찾아간 사람입니다. 개인적으로 호텔 위치는 좋은편이 아닙니다.차량이 통행할수없는 좁은길에 위치해있고, 여행자가 찾아가기 어려움이 있습니다. 다만, 직원들의 고객을 위한 서비스는 정말 좋습니다.그리고, 아침식사도 만족도가 높은 수준의 음식을 제공합니다.

Stayed 4 nights in Feb 2019

Verified

10/10 Excellent

Kirin

7 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은호텔임

최고급호텔을원하는게아니라면 만족할수준임

Stayed 4 nights in Feb 2019

Verified

8/10 Good

Sharon

1 Feb 2019

Liked: Cleanliness, staff & service, room comfort

Perfect location, clean, amazing staff!

The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.

Stayed 4 nights in Jan 2019

Splendora Hotel

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Photo gallery for Splendora Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Family Room

Family Room

View all photos for Honeymoon Suite

Honeymoon Suite

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Junior Suite

Junior Suite

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner

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About this property

Splendora Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Splendora Hotel Reviews

Reviews

Exceptional

9.6/10

10/10

7.6/10

9.4/10

Reviews

6/10 Okay

Verified traveller

Verified traveller

6/10 Okay

kang

오버부킹으로 다른 호텔로 유도가 심함

kang

6/10 Okay

Verified traveller

위치만 생각한다면 굿!

Verified traveller

10/10 Excellent

Verified traveller

Muy buen hotel

Verified traveller

10/10 Excellent