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The Ann Hanoi Hotel & Spa

4.0 star property

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Photo gallery for The Ann Hanoi Hotel & Spa

Outdoor pool
Hot stone massages, deep-tissue massages, Thai massages, sports massages
Bicycling
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
38A Hang Chuoi, Hai Ba Trung Dist, Hanoi, 10000
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, Vincom Center
    ‪15 min walk‬
  • Place, Hoan Kiem Lake
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪47 min drive‬

Room options

View all photos for Premium King Room

Minibar, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 3

View all photos for City Double Room, City View

City Double Room, City View | Minibar, in-room safe, desk, laptop workspace

City Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

Premium Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

Minibar, in-room safe, desk, laptop workspace

City Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for City King Room

Minibar, in-room safe, desk, laptop workspace

City King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Twin Room, City View

City Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

City Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Triple Room, City View

Premium Triple Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 2 Large Single Beds and 1 Single Bed

View all photos for Lounge Premium Room, City View

Lounge Premium Room, City View | Minibar, in-room safe, desk, laptop workspace

Lounge Premium Room, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lounge Premium Room with Garden View

Lounge Premium Room with Garden View | Minibar, in-room safe, desk, laptop workspace

Lounge Premium Room with Garden View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Ann Hanoi Hotel & Spa

Along with an outdoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and spa services.
The Ann Hanoi Hotel & Spa offers 108 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets. Additionally, rooms include complimentary bottles of water and a hairdryer. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Ann Hanoi Hotel & Spa. During your stay, you're just a quick walk from Hai Ba Trung Temple. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Motorbike parking only
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Within a 15-minute walk of Hai Ba Trung Temple and Hanoi Opera House
  • Airport shuttle service available
As a guest of The Ann Hanoi Hotel & Spa, you'll find an outdoor pool, a health club, a steam room, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Ann Hanoi Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Onyx House – This restaurant serves breakfast, lunch and dinner.
An Lam – This rooftop bar serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 340,000 for adults and VND 170,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • An Lam
  • The Onyx House

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ann Hanoi Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1009470.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 340000 for adults and from VND 170000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1009470.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0102842559
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi

The Ann Hanoi Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 300 reviews
Rating 8 - Good. 96 out of 300 reviews
Rating 6 - Okay. 16 out of 300 reviews
Rating 4 - Poor. 4 out of 300 reviews
Rating 2 - Terrible. 2 out of 300 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thura

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless and staff are excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
My stay could not have been any better
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bao

Liked: Cleanliness, property conditions & facilities
Room cleanliness and staff professionalism.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the room was wonderful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Zahraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hotel with a great spa!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Klarna

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless friendly hotel.

Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid stay

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

kulvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sathiaroopan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location was safe/central and it has basic amenities nearby.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

SE HYON

Disliked: Amenities, property conditions & facilities
The rates are higher than others in same area. This small hotel is very crowded with tourist groups.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and massage very good
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Riyani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Verified

8/10 Good

Bertha

The spa
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with a very nice spa. Extremely helpful and attentive service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We definitely recommend the Ann Hanoi

Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is was close the old quarter
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again just for the breakfast buffet!

The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money. Highly recommend! 10/10 Gill
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Spa is convenient.
Stayed 1 night in Sep 2024