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The Chi Boutique Hotel

Property class: 4
VIP Access

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Photo gallery for The Chi Boutique Hotel

Front of property
Front of property
Bar (on property)
Lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
13 Nha Chung Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Suite Room | Premium bedding, minibar, in-room safe, desk

Suite Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus room

Premium bedding, minibar, in-room safe, desk

Superior Plus room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City View

Standard City View | Premium bedding, minibar, in-room safe, desk

Standard City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Balcony

Premium bedding, minibar, in-room safe, desk

Superior Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive

Premium bedding, minibar, in-room safe, desk

Executive

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

The Chi Boutique Hotel

Along with a restaurant, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
The Chi Boutique Hotel offers 42 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. Business-friendly amenities include desks, safes and telephones. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Chi Boutique Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free Wi-Fi in some public areas
  • Enjoy Asian cuisine while dining at Ngo Dining
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Chi Boutique Hotel.

This Art Deco Hanoi hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
Ngo Dining – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: VND 191,250 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ngo Dining

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (50 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chi Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 191250 per person
  • Airport shuttle fee: VND 587500 per vehicle (one-way)
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Chi Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chi Boutique Hanoi
The Chi Boutique Hotel Hotel
The Chi Boutique Hotel Hanoi
The Chi Boutique Hotel Hotel Hanoi

The Chi Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 267 reviews
Rating 8 - Good. 86 out of 267 reviews
Rating 6 - Okay. 14 out of 267 reviews
Rating 4 - Poor. 7 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Whitney, New York

Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the excellent service and location. I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa, Astoria

Stayed 2 nights in Nov 2025

4/10 Poor

Vu Anh, Auckland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is noisy and room very small , not clean, staffs attentive and friendly, convenience location. Overall 2.5 out of 10 stars.
Stayed 2 nights in Nov 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from the balcony, breakfast was pretty tired and lacked fruit, great location for the Old Quarter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Stay at this hotel recently after 8years ago. They had maintenance service level better and impressive for their effort keeping the cleanest of the hotel, especially the room condition was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel - lovely room, very clean, super polite staff and good food.
Stayed 2 nights in Aug 2025

10/10 Excellent

bianca

Stayed 6 nights in Jul 2025

10/10 Excellent

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Augustine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The water pressure at the shower area is weak and showering takes a longer time. The fridge is not working and I have notified the housekeeping team. But they have failed to rectify the problem.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay for 6nts. Staff are super kind and helpful.
Stayed 6 nights in Apr 2025

8/10 Good

harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast was not very nice but other than that we’d stay again because you can eat anywhere nice in Vietnam
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in May 2025

10/10 Excellent

Rose Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel to be in!

I love the hotel. Staff from doorman to reception to housekeeping and dining were very kind and courteous and helpful plus the location was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Khim Wee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth, Cleveland

Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was brilliant from start to finish. Was so helpful as our first visit to Vietnam, couldn’t have done more for us. Even got me a birthday present. Alex, on the tour desk, was so helpful and we had great times. Recommend this hotel. It’s easy walking distance for everything.
Stayed 2 nights in Mar 2025

8/10 Good

CHRISTINA, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

CHRISTINA, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chi was a great property right in the Old Quarter so close to restaurants, and coffee shops. Surprisingly quiet as it was busy in Hanoi. Our room had a balcony, spacious bathroom and the included breakfast was awesome!
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! So helpful and kind. The rooms are small and a little dated, so I’d recommend upgrading.
Stayed 4 nights in Mar 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 2 nights in Feb 2025

6/10 Okay

joe

Stayed 2 nights in Dec 2024

10/10 Excellent

Amalia, Valley Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of Old Quarter, steps from St Joseph’s Cathedral which was the hub for all Christmas celebrations. It’s a nice hotel, good breakfast, and the kindest staff. Absolutely recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem along the main artery street of Pho Nha Chung. It is very convenient location where you are accessible to major venues with just a few walk steps away. I was very fortunate to have found The Chi. Boutique Hotel on Google map while searching for hotels. Everything was wonderful at The Chi Boutique Hotel. My father and I really enjoyed our stay. The business owner did an excellent job with the attention to details on the decors. It was very chic with decorative French style setting. We loved it! The staff was excellent and very professional. A special shout out goes to Ms Linh for going the extra mile with our needs. If you are looking for a place to stay while in Hanoi, I definitely recommend this establishment. The fact that they offer transportation service from HAN Airport to the hotel was an extra bonus. It does not get any easier than this! Lastly, their breakfast buffet is very good! If you want American breakfast, they have a breakfast bar where the chef will cook you eggs to your liking. So go ahead and book your hotel reservations with The Chi Boutique Hotel! It is my 5 star recommendation!
Stayed 3 nights in Dec 2024

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

This place was terrific, great location, attentive and helpful staff, wonderful breakfast spread, and a very fair price. I don’t think we could have done better in Hanoi’s old city.
Stayed 5 nights in Oct 2024