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Westlake Pearl Suites 2 - Pegasy Group

4.5 star property

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Photo gallery for Westlake Pearl Suites 2 - Pegasy Group

A hotel room with a large window, a bed, a sofa, a small table with a vase, and a nightstand with a lamp.
A building with a sign for 'Westlake Pearl Suites & Spa' and 'JinH Beauty & Clinic' on the ground floor.
A modern lobby with leather sofas, a reception desk, and a checkered floor.
A neatly arranged bedroom with a large bed, bedside tables, and a lamp.
A dining area with a table set for four, a sofa, and a small round table with a lamp.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Xuan Dieu street, Tay Ho, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪5 min walk‬
  • Place, Tran Quoc Pagoda
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Panoramic Room, 1 Queen Bed, Terrace, Lake View

A hotel room with a large bed, a television on the wall, a balcony with a view of the city, and a refrigerator.

Panoramic Room, 1 Queen Bed, Terrace, Lake View

  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Lake View

A dining area with a table set for four, a sofa, and a balcony with a view.

Deluxe Apartment, 2 Bedrooms, Balcony, Lake View

  • Lake view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, Balcony

A modern living room with a sofa, a coffee table, and a dining area with a table set for four.

Superior Apartment, 2 Bedrooms, Balcony

  • Lake view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Double Room, 1 Queen Bed, Balcony, Lake View

A hotel room with a large bed, a television mounted on the wall, a balcony with outdoor furniture, and a decorative window treatment.

Premium Double Room, 1 Queen Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a bathroom with a sink and towel rack.

Superior Double Room, 1 Queen Bed

  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A neatly arranged bedroom with a large bed, bedside tables, and a lamp.

Deluxe Room, 1 Queen Bed, Balcony

  • Water view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Balcony

A balcony with a glass table, a wicker chair, a potted plant, and a view of buildings.

Superior Apartment, 1 Bedroom, Balcony

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin Room, 1 Bedroom

A modern hotel room with a bed, a chair, a small table, and a large window offering a city view.

Junior Double or Twin Room, 1 Bedroom

  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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  • Spa
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4.1 out of 5, Very good, 57 reviews
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About this property

Westlake Pearl Suites 2 - Pegasy Group

This hotel features 2 restaurants, a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
Westlake Pearl Suites 2 - Pegasy Group offers 16 air-conditioned accommodations with all-in-one washer/dryers and minibars. This accommodation offers separate sitting areas. 49-inch Smart televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Westlake Pearl Suites 2 - Pegasy Group, you're just a quick walk from West Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Breakfast served daily for a fee
  • Only motorbike parking on-site, off-site parking (reservations required)
  • Treat yourself to body treatments, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and fitness classes
  • Just a 3-minute walk from West Lake and a 5-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Westlake Pearl Suites 2 - Pegasy Group offers its guests a full-service spa and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Westlake Pearl Suites 2 - Pegasy Group. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 9:30 AM.
Westlake Pearl Suites – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (VND 150,000 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: VND 92,000 for adults and VND 92,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Westlake Pearl Suites

Things to do

  • Fitness classes
  • Full-service spa
  • Health club

Family friendly

  • All-in-one washing machine/dryer
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • 9 steps to reach entrance
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Westlake Pearl Suites 2 - Pegasy Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 92000 for adults and from VND 92000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 18 years old)
  • Nearby parking fee: VND 150000 per night(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Westlake Pearl Suites 2 - Pegasy Group offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Westlake Pearl Suites 2 - Pegasy Group Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

winn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Jaeyoun

Disliked: Cleanliness, amenities, property conditions & facilities
호수뷰라고 다 호수뷰가 아니더라고요. 슈피리어 아파트는 생각하시는 호수뷰가 아닙니다. 디럭스 아파트로 하셔야 호수뷰 입니다. 그리고 객실 침대 커버도 교체 안하고 사용하는 지저분하고 심지어 핏자국도 있었어요, 욕실 샤워부스느뉴구석구석에 곰팡이 엄청 많았고요. 거실등 하나는 안 들어 와서 어둡고, 정수기는 있는데 사용하려고 하니 소음 장난 아니고요.. 예약에 참고하세요!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

winn

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tomas

Stayed 1 night in Mar 2026