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Parador El Buen Café

Property class: 3

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Photo gallery for Parador El Buen Café

Terrace/patio
Lobby sitting area
Reception hall
Meeting facility
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814
  • Place, Playa Sardinera
    ‪12 min walk‬
  • Place, Carribbean Cinemas Plaza Del Norte
    ‪2 min drive‬
  • Place, Arecibo Lighthouse
    ‪15 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪53 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout curtains, soundproofing, Internet

Double Room, 2 Double Beds

8.6 out of 10
Excellent
(47 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Private kitchen | Fridge

Single Room, 1 Double Bed

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Desk, blackout curtains, soundproofing, Internet

Single Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Parador El Buen Café

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is available on request.
Parador El Buen Café offers 49 air-conditioned accommodations with free toiletries and fans. Flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Parador El Buen Café. During your stay, you'll be close to Playa Sardinera. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Parador El Buen Cafe
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Playa Sardinera and a few minutes from Carribbean Cinemas Arecibo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Parador El Buen Café. Self parking is free.

This 3-star Hatillo hotel is smoke free.

Parador El Buen Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Parador El Buen Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Parador El Buen Café
Parador El Buen Café Hotel
Parador El Buen Café Hotel Hatillo
Parador El Buen Café Hatillo
Hotel Parador El Buen Cafe
Parador El Buen Café Hotel
Parador El Buen Café Hatillo
Parador El Buen Café Hotel Hatillo

Parador El Buen Café Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1011 reviews
Rating 8 - Good. 219 out of 1011 reviews
Rating 6 - Okay. 132 out of 1011 reviews
Rating 4 - Poor. 47 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ralph

Stayed 2 nights in Jan 2026

10/10 Excellent

Sigfredo

Stayed 7 nights in Jan 2026

6/10 Okay

Ailenis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Milciades

Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and professional. The room was cool, comfortable and clean. Very nice overall!
Stayed 1 night in Jan 2026

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. I would put a 5 but we had no water for almost 2 days and the back up water ran out very quickly. Food was awesome.
Stayed 6 nights in Dec 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 2 nights in Jan 2026

6/10 Okay

Jacqueline

Travelled with partner
Liked: Staff & service
Staff was very friendly and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Jose Alberto

Travelled with family
Liked: Cleanliness, staff & service
The room needs to be upgraded. Theres no water for 18 hours because of a non funtional water pump.
Stayed 2 nights in Dec 2025

2/10 Terrible

Wesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late at night around 12:00 a.m. Since approximately 3:00 a.m., there has been no water available at the property, and as of now (8:00 a.m.) the issue has not been resolved. The staff informed me that they do not know exactly what happened, that there is a water system failure, that they contacted the water utility company, and that their water cisterns are not working. Unfortunately, this means that there have been no essential services available since my arrival, including basic water service for hygiene and restroom use. Due to the lack of essential services from the moment of check-in, I am requesting a full refund for this stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Freddy

Graciasss, muy acogedor y de trato excelente, felicitaciones
En el aérea de la piscina..
Stayed 2 nights in Dec 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind. Room was clean. Not the greatest amenities and outlets were not next to bed.
Stayed 1 night in Dec 2025

10/10 Excellent

puro Americo

Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Wanda, San Juan

Stayed 2 nights in Dec 2025

8/10 Good

Yolanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to main road..
Stayed 2 nights in Dec 2025

4/10 Poor

Adalid

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything in this place is outdated. Not even a small fridge or microwave on the room. Not staying there ever again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Nice clean rooms and they allowed us to use their laundry machines. Awesome stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y facilidades.
Stayed 2 nights in Dec 2025

8/10 Good

Waldemar

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

6/10 Okay

Pier, Toa Alta

Stayed 1 night in Nov 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Their restaurant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Interior of hotel is very bright and clean. Staff was very courteous and professional. Many restaurants, stores, shopping plaza nearby. The restaurant on the hotel property serves delicious meals at very reasonable prices. Very safe neighborhood. Will definitely stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025