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TownePlace Suites by Marriott Hays

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
BBQ/picnic Area
Exterior
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
4001 General Hays Road, Hays, KS, 67801
  • Centennial Plaza
    ‪3 min drive‬
  • Fort Hays State University
    ‪6 min drive‬
  • Fort Hays State Historic Site
    ‪7 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Hays

Hotel in Hays with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott Hays gets good marks from our customers. During your stay, you're just a quick walk from Tebo Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Tebo Village and Vineyard Park Nature Area
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hays hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 483 out of 678 reviews
Rating 8 - Good. 119 out of 678 reviews
Rating 6 - Okay. 34 out of 678 reviews
Rating 4 - Poor. 17 out of 678 reviews
Rating 2 - Terrible. 25 out of 678 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable beds and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Rexanna

Business traveller
The check in lady was rude and check out lady was not friendly. Everything else was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 2 week Stay at TownePlace Suites

I was very impressed by all the staff there, They made us feel very welcome and were very accommodating,The room was comfortable.The location was good to get to my husbands treatments, Breakfast each morning was fantastic, having a laundry on site was a plus. I can’t say enough positive things❤️
Stayed 11 nights in May 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and efficient. Thank you, TownePlace, for liners in the trash cans!
Stayed 1 night in May 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having a separate bedroom was nice. Breakfast was below average.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, MENA

Travelled with partner
Disliked: Amenities
I appreciate the ev charger
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

Brigitte

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady that checked us out was amazing! she was friendly and professional at the same time! It was a clean establishment ! Will definitely stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was amazing, but the breakfast was not good. Definitely worth the stay, but you may want to eat breakfast somewhere else
Stayed 1 night in Feb 2025

10/10 Excellent

ALEXIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we felt at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed here many times. Always excellent
Stayed 1 night in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Travis

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It allowed us to have a kitchen for Thanksgiving.
Stayed 4 nights in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024