Fairfield Inn & Suites by Marriott Helen

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Helen

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

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8035 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪2 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪9 min walk‬
  • Place, Helen Festhalle
    ‪11 min walk‬

Room options

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(77 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Helen

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Helen offers 77 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Fairfield Inn & Suites by Marriott Helen gets good marks from our customers. During your stay, you're just a quick walk from Alpine Helen/White County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Chattahoochee River and 9 minutes on foot from Helen Tubing & Helen Water Park
Fairfield Inn & Suites by Marriott Helen offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Fairfield Inn & Suites by Marriott Helen also features dry cleaning/laundry services, a front desk safe, and a lift. Free self parking is available.

This 3-star Helen hotel is smoke free.

Guests are served a free full breakfast daily.
Fairfield Inn & Suites by Marriott Helen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen

Fairfield Inn & Suites by Marriott Helen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 678 reviews
Rating 8 - Good. 125 out of 678 reviews
Rating 6 - Okay. 32 out of 678 reviews
Rating 4 - Poor. 16 out of 678 reviews
Rating 2 - Terrible. 9 out of 678 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities
Room was clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Deb

Travelled with family
Liked: Cleanliness, staff & service
Sofabed needs to be replaced…the springs in the mattress were very uncomfortable. Also the breakfast was disappointing. The orange juice tasted like water, eggs were tasteless and runny and the muffins were dry. The evening coffee was nice but the coffee was cold. On a positive note the staff were nice.
Stayed 2 nights in Nov 2025

4/10 Poor

Bindu

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very courteous and helpful. Microwave in room was not working. Inconsistent guest welcome experience. Some guests were given goodie bags, others were not Internet was down for a day
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great.
Stayed 3 nights in Nov 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, amenities
There was no internet or wi-fi; according to the desk it had not been available for two days. very disrespecful person at desk. Only one chair in the room, not enough towels and wash cloths. They were made available upon request however. The bathroom has no exhaust, making it awful foggy when try to bathe.The only thing good: it was clean. I do not recommend this property, they don't seem to care about making their guest comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

LEHANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Nov 2025

8/10 Good

Gilberto

Stayed 2 nights in Nov 2025

10/10 Excellent

Arlenys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Overpriced
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel staff, clean room and great breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Hanahan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. The room was ready early.. very clean hotel just at the end of town. Perfect place to start our walk.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 1 night in Nov 2025

10/10 Excellent

Ŕobert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area clean. Friendly service. Lots of parking. Location to downtown.
Stayed 2 nights in Oct 2025

10/10 Excellent

GISELA

Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and facility
Stayed 2 nights in Aug 2025

10/10 Excellent

Deisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALl perfect
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast section would need to be little more optional and little hotter. Recommended to add creamers options with flavors for coffee. The bathroom need to be updated since I have noticed some minimal damage at bath tub corner and mirror seemed got some rust. Toilet paper seems put wrong place which it makes it little harder to reach while using the toilet. Recommend to move toilet paper to right position Overall not bad staying at this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

LAKESHIA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

maylen

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. Comfortable room and bed. Breakfast was hot and good. Staff friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

BART

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a good variety of items; staff was helpful and friendly. Parking was easy and clean.
Stayed 1 night in Oct 2025