The Ridges Resort on Lake Chatuge

3.5 star property

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Photo gallery for The Ridges Resort on Lake Chatuge

Front of property – evening/night
Balcony
Outdoor banquet area
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

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3499 US Highway 76 W, Hiawassee, GA, 30582
  • Place, Chatuge Lake
    ‪3 min drive‬
  • Place, Georgia Mountain Fairgrounds
    ‪13 min drive‬
  • Place, Brasstown Bald Mountain
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(34 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(30 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(17 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(25 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ridges Resort on Lake Chatuge

Family-friendly hotel with 2 restaurants and marina
2 restaurants, a marina and a water park (surcharge) are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina and a water park (surcharge) are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Ridges Resort on Lake Chatuge's great location. During your stay, you're just a quick walk from Chattahoochee National Forest. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at The Oaks Lakeside Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and motor boating
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Chattahoochee National Forest and a 2-minute drive from Chatuge Lake
  • Dogs welcome for a fee (restrictions apply)
The Ridges Resort on Lake Chatuge offers its guests a water park (surcharge), a marina, and an outdoor tennis court. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. An outdoor pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly The Ridges Resort on Lake Chatuge. Self parking is free.

This 3.5-star Hiawassee hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
The Oaks Lakeside Kitchen – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Marina Station – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; USD 19 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marina Station
  • The Oaks Lakeside Kitchen

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/aeroplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Pickleball
  • Shopping
  • Water park

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Intelity Gem mobile app before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19 per person
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Intelity Gem mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

Reviews

The Ridges Resort on Lake Chatuge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 978 reviews
Rating 8 - Good. 254 out of 978 reviews
Rating 6 - Okay. 86 out of 978 reviews
Rating 4 - Poor. 54 out of 978 reviews
Rating 2 - Terrible. 27 out of 978 reviews

Reviews

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our view from our room. We found the restaurant choices to be good around town and in nearby Clayton. Bed very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute excellence!

The restaurant on the grounds is excellent. There are also other options within walking distance that are all great. We love the bed, no complaints at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband stayed at The Ridges it was lovely it was everything i expected. I enjoyed the views and love the marina Restaurant it was Delicious 😋. I would recommend to anyone wanting to have some peace .
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Lyn, Woodstock

Stayed 2 nights in Jul 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The resort is in a great location, our room had been updated. The hallways looked well used. Most wood on balconies needed to be replaced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay
Stayed 2 nights in Jul 2025

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Little dated, but classic and on the water. Smores a nice touch.
Stayed 6 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Ants

Everything was great until we got ants in our room. It wasnt the ants that disappointed me but the lack of caring from the woman who was working. I explained the situation and told her i couldn't change rooms at the time due to a excursion planned and payed for. I asked if the room could be sprayed while we were gone for the entire day. When we arrived back nothing had been done and we had ants EVERYWHERE. When i switched rooms no one helped me and it took me almoat 2 hours to pack and then unpack again. I was only upset by the lack of caring. Ants cant be helped but i would have appreciated just a little consideration or an offer of a hand. Otherwise it was a beautiful place and everyone else that worked there was great. I would stay there again even after this.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on an amazing lakefront property
Stayed 2 nights in Jul 2025

8/10 Good

ashaki

Stayed 1 night in Jul 2025

4/10 Poor

Sophy claudia

Too expensive for what it offers. Upon check out, they charged $25 dollars a day for using the amenities,such as the pool which was not open until 10 am ,the check out time. The bed and the pillows were of bad quality and very uncomfortable. I upgraded to a room with aview,which was a partial view of the tree covwred up lake abd a view of the stored boats. The coffee machine did not work. Everytime I passed by the reception,there was a guest complaining about something. The only thing i liked was the pool. This property overcharges for what they offer.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live everything about the property. All of the staff are so friendly and helpful. The grounds always look so nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful resort. The room was clean and comfortable with nice linens. The grounds were landscaped beautifully and the dock was well maintained. Sets of Adirondack chairs were placed around for watching the events on the lake or just relaxing. Highly recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Laurie

Travelled with group
If you want visit Helen you might not want to stay here. Also, staff isn’t always available if you need them. If you eat there it can get expensive. Food was great though! We loved Luca!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very nice room and pool area Fireworks on the 4th. at the property were great
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Stayed 7 nights in Jul 2025

10/10 Excellent

Billie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. No in room microwaves. Pet litter trash cans were overflowing on walkway and were not emptied entire time I was there.
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sue Ann

Stayed 1 night in Jul 2025

8/10 Good

Harriett

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Highly Recommended Vibe

What a relaxing environment. The decked walk around to the water park/beach AND the Marina restaurant is clutch! Lobby and hardscape is perfect. Highly recommended
Stayed 2 nights in May 2025