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Residence Inn by Marriott Helena

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Helena

BBQ/picnic Area
Exterior
Lobby
Fitness facility
Check-in/check-out kiosk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2500 E Custer Ave, Helena, MT, 59602
  • Place, Last Chance Tennis Center
    ‪2 min drive‬
  • Place, Montana State Capitol
    ‪8 min drive‬
  • Place, Helena Civic Center
    ‪9 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Fireplace)

8.6 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(14 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(26 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Helena

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence Inn by Marriott Helena, you'll be within walking distance of Last Chance Tennis Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Last Chance Tennis Center and a few minutes from St. Peter's Medical Group North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. An area shuttle within 3 mi and A roundtrip airport shuttle during limited hours are free. A fitness centre, barbecue grills, and ski storage are also featured at the business-friendly Residence Inn by Marriott Helena. Free self parking is available.

This 3-star Helena hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Personal motorised watercraft
  • Ski storage
  • Splash pad
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 16 February 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 406 out of 523 reviews
Rating 8 - Good. 69 out of 523 reviews
Rating 6 - Okay. 27 out of 523 reviews
Rating 4 - Poor. 14 out of 523 reviews
Rating 2 - Terrible. 7 out of 523 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in Jan 2026

10/10 Excellent

Jasen

Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Staff so friendly! Very quiet stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Alisa Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, will definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

SHANE T

Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly able to bring my pet the breakfast is enough and the room is excellent im picky about my rooms im very satisfied
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The maid Chris on my floor was so welcoming and kind. Everyone at the front desk was delightful. I needed some help from maintenence for my door bolt and he was very nice also. I loved the friendliness from everyone who works there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannen, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible and friendly. Breakfast was premium with many healthy options. Pool is very large with separate splash pool and yet another large hot tub open till 11pm. Beautiful festive decor and fireplace in courtyard
Stayed 1 night in Nov 2025

10/10 Excellent

David, Danville

Liked: Cleanliness, amenities, property conditions & facilities
Super quiet and comfortable I would stay here anytime
Stayed 1 night in Nov 2025

4/10 Poor

Toni

Disliked: Amenities, property conditions & facilities
looked like a nice place from the outside. once inside and in the room not so great. No hot water, way to much chlorine in the pool and could have been cleaner. wi fi was also not working. kids were coughing and sick from being in the pool area in the evening and workers were frantically running around the next morning talking about the pool issues and it was shut down immediately. Boiler was out and were not told at check in. Wifi was down. breakfast was adequate and staff was friendly. it was a quite place to stay. Hopefully they can get the issues fixed quickly.
Stayed 1 night in Nov 2025

10/10 Excellent

PATRICIA, Ogden

Stayed 2 nights in Nov 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not the cleanest, there was hair on the
Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and kind to me and my daughter. We will be visiting again!
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Oct 2025

8/10 Good

Cassie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast used to be incredible now it seems they have cut corners to save a buck. The pool was overly crowded and not ventilated well the chlorine was so in the area it burned our eyes.
Stayed 1 night in Oct 2025

10/10 Excellent

Serena

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa, Anaconda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, grandson's really liked the pool
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry, Fort Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, well decorated and very clean. Bed was comfortable, breakfast extensive for an all-included meal, and staff was friendly and helpful. Expecially appreciated the fireplace in my suite, and the fireplace in the lobby!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breafast, friendly staff, very good room, well maintained hotel, comfort beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The room was quiet and comfortable. The breakfast was great with lots of options and with lots of places to sit and eat from cozy corners to a big family friendly table. Loved it. Enjoyed sitting by the fireplace and visiting too.
Stayed 1 night in Sep 2025

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