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Hotel Ibaia

4.0 star property

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View from property
Suite, Terrace, Pool View | Living area | TV
Restaurant
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
76 Avenue Des Mimosas, Hendaye, Pyrenees-Atlantiques, 64700
  • Place, Hendaye Beach
    ‪3 min walk‬
  • Place, Centre Culturel Mendi Zolan
    ‪3 min walk‬
  • Place, Plaza Gipuzkoa
    ‪18 min walk‬
  • Airport, San Sebastian (EAS)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Terrace, Pool View

Suite, Terrace, Pool View | Premium bedding, minibar, in-room safe, soundproofing

Suite, Terrace, Pool View

  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony, Garden View (Chambre Double Standard Vue Jardin)

Standard Double Room, Balcony, Garden View (Chambre Double Standard Vue Jardin) | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room, Balcony, Garden View (Chambre Double Standard Vue Jardin)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Chambre double avec balcon vue piscine et port

Chambre double avec balcon vue piscine et port | Premium bedding, minibar, in-room safe, soundproofing

Chambre double avec balcon vue piscine et port

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Double Vue Partielle Sur L'océan

Chambre Double Vue Partielle Sur L'océan | Premium bedding, minibar, in-room safe, soundproofing

Chambre Double Vue Partielle Sur L'océan

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Ibaia

Along with an outdoor pool, this smoke-free hotel has a fitness centre and self parking. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Ibaia offers 61 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. This Hendaye hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead. Business-friendly amenities include safes and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the overall property condition at Hotel Ibaia. During your stay, you're just a quick walk from Bay of Biscay. Free WiFi in public areas, an outdoor pool and a gym are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, a lift and a terrace
  • On-site recreation includes a gym
  • Steps from Bay of Biscay and Centre Culturel Mendi Zolan
  • Pets welcome for a fee (restrictions apply)
Hotel Ibaia offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. 2 meeting rooms and coworking spaces are available. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Ibaia. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Ibaia was completed in May 2023.

This 4-star Hendaye hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 29 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: EUR 19 for adults and EUR 12 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 34.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 34.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Ibaia
Hotel Ibaia Hendaye
Ibaia Hendaye
Ibaia Hotel Hendaye
Ibaia
Hotel Ibaia Hotel
Hotel Ibaia Hendaye
Hotel Ibaia Hotel Hendaye

Hotel Ibaia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 197 reviews
Rating 8 - Good. 62 out of 197 reviews
Rating 6 - Okay. 25 out of 197 reviews
Rating 4 - Poor. 16 out of 197 reviews
Rating 2 - Terrible. 7 out of 197 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just passing through, but this is a lovely hotel in a lovely town.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, well located and nice facilities
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with nice pool, plenty of seating areas. Hotel is also in a great location. Staff helpful.
Stayed 1 night in Jul 2022
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service
Well located. Convenient parking that need to be reserved. Room are well equipped and pleasant
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally had Airbnb accommodations for that night. When we arrived we did NOT feel safe so I had to make immediate reservations. My niece came across Hotel Ibaïa and we booked a reservation. It was beautifully designed, spotless and very quiet. We had an extremely long and stressful day and needed to be somewhere safe. We walked along the beach, ordered a pizza not too far away. The hotel was exactly what we need. Thank You, Hotel Ibaia!
Stayed 1 night in May 2024
Verified

4/10 Poor

william

Disliked: Staff & service
No restaurant or bar facilities as previously shown.no effort to clean outside areas near pool.parking was15 euros per day.
Stayed 5 nights in Jun 2022
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service
The hotel was fine, the rooms are quite small and have a bit of an institutional feel to them, not as nice as the pictures suggest. There was a damp smell in our room and strange smell in the communal areas. There is very limited space to put your clothes as no drawer space, we were there for 5 days in high summer so had quite a lot of stuff. The balcony was a big plus and we ate out there several times. I was disappointed that the bar was never open; the staff seemed confused when I asked. Breakfast was very expensive, good value though if you can eat so much in the morning! we mostly used the beach cabins. Pool is nice but very cold, its a long time since I've been in an unheated pool! The best thing about this hotel is the location which is second to none. Bus services to get around and the outstanding Euskotren are cheap and reliable. Don't bank on ever getting a taxi!
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Frédéric

Disliked: Cleanliness, amenities, property conditions & facilities
Comme dit précédemment cet hôtel n'est pas un spa, ce qui était un prérequis à ma réservation. J'avais fait une recherche pour un hôtel spa à st jean de luz, et je me retrouve avec un hôtel qui n'est pas spa et qui n'est pas à st jean de luz. Vous devez supprimer cet hôtel de la liste des spa, si ce n'est pas déjà fait.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Belle chambre très agréable avec un vrai King size bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chékib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était satisfaisant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities
Bon accueil et chambre toujours très agréable ainsi que le petit déjeuner
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un seul petit point négatif c’est d’avoir posé un rideau de douche dans la salle de bain qui ne peut s’empêcher de se coller à sois
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Fint hotell med rene og romslige rom. Sengene var noe harde, og ikke så komfortable. Frokosten var bra, og trivelig betjening med god service. Grei beliggenhet i Hendaye.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Séjour formidable Des chambres superbes, confortables, literie extra! Décoration soignée et personnel à l’écoute. Vraiment parfait!
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Henrique

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Pessoas sem formação, não sabem, não conhecem, não sabem pois serviços do hotel. Não é possível fechar as cortinas totalmente. As toalhas são pequenas. O hotel sofreu obras, daí pedirem muito valor pelo quarto, mas o restante serviço é de baixa qualidade
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de grande qualité, un personnel chaleureux et très disponible. Un régal!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
La personne a l accueil en arrivant pas aimable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra. Dyr frokost.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très bel hôtel. Bien situé. Petit déjeuner varié et copieux.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bonne adresse

Un tres bon emplacement tres proche de la mer, mais au calme. Personnel à l'écoute et reactif. Parking toutefois trop cher.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno sul mare

Posizione ottimale, a pochi passi dalla spiaggia. Buone possibilità di parcheggio in zona. Camera ampia, con arredamento particolare. Letto comodo. Dipendenti dell'hotel cordiali.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sérénité

Nous avons passé une nuit à l'hôtel. Très bonne literie. Chambre refaite à neuf. Nous avons pû profiter du sauna. En axe d'amélioration je mettrai le prêt de peignoirs pour pouvoir aller de la chambre au sauna.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable. Les chambres sont modernes, fonctionnelles et très propres. Le personnel est disponible est très gentil. En revanche, gros bémol sur les petits déjeuners qui sont assez chers pour la variété proposée.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Absolutely perfect. Le personnel est très très gentil et super aidant!!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Pedro José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me ha gustado el spa y el gimnasio
Stayed 3 nights in Aug 2023