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Galaxy Hotel Iraklio

5.0 star property
VIP Access

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Photo gallery for Galaxy Hotel Iraklio

Aerial view
Daily buffet breakfast for a fee
2 restaurants; breakfast, lunch, dinner and brunch served
Airport shuttle
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Place, Venetian Walls
    ‪5 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪15 min walk‬
  • Place, Heraklion Port
    ‪5 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, City View

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 5 Single Beds OR 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, City View (Business)

Superior Double or Twin Room, City View (Business) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Galaxy Hotel Iraklio

Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar and a steam room are on-site.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Galaxy Hotel Iraklio. During your stay, you're just a quick walk from Manos Hatzidakis Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Mediterranean cuisine with garden views at Per Se Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Venetian Walls and Morosini Fountain
  • Airport shuttle service available for a fee
Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 1830 square feet (170 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Per Se Lounge – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Vetri Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Per Se Bar – Overlooking the pool and garden, this lobby lounge specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (1,830 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Galaxy Hotel Iraklio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1258024
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Decent room, friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Good location walking distance to city center and bus stop. Pleasant and professional staffs.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, lovely pool, great food.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We have been staying at the Galaxy for over 10 years and it never disappoints us. Friendly staff, clean rooms and great breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Would stay here again.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but very small rooms for 3 people.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness
I was able to check in much earlier than expected. This hotel and amazing staff always exceed expectations. My favorite hotel in Heraklion.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop in your way to Santorini!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zacharias

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business and family

Amazing hotel. Breakfast was spectacular, rooms really nice. Staff amazing and a fab location. Pool is also stunning.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in our way to a cruise
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The food was fresh and offered a great variety of options
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay to visit the Palace of Knossos, which was a short drive away.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Zarko

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and warmth of the staff was evident from the moment we arrived. The great pool and restaurant were amazing which was great because we had been travelling for weeks and could not muster the strength to go into town.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nectaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the service and the facilities .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would very much recommend this hotel. If you don't mind the 20min walk to the centre of town and the slightly challenging parking it is faultless. Comfortable, quiet and great facilities. The staff were efficient, attentive and friendly. Special mention to the breakfast - staff and food excellent.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in the center of Heraklion!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel in the heart of Heraklion. Very convenient to the port and the airport. Staff was very nice and went over and above; we were leaving before breakfast so they made breakfast bags for us and sent us on our way. Highly recommend.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff were very friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was lively as well as the staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick stop

Stayed for a couple of nights before going on to a big resort to meet family. Lovely comfortable room, clean and tidy. Great breakfast. Food by the pool was a little expensive but the pizza was fantastic
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel many times and this is the first time I didn’t see any hot plate options like eggs and meat. But a staff member asked what I would like and the cook in the back prepared it. It’s the low season, so I suppose that was why.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff very helpful
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Oct 2024

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