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Oaks Hervey Bay Resort and Spa

4.5 star property

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1 bedroom, in-room safe, desk, blackout curtains
Apartment, 2 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains
Penthouse, 3 Bedrooms | Bathroom | Separate bathtub and shower, jetted bath, free toiletries, hair dryer
Premier Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Place, Urangan Pier
    ‪5 min walk‬
  • Place, Esplanade
    ‪5 min walk‬
  • Place, Shelly Beach
    ‪5 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Ocean View

View from room

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Pool View

View from room

Apartment, 1 Bedroom, Pool View

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Room

1 bedroom, in-room safe, desk, blackout curtains

Room

  • Sleeps 7

View all photos for Room

1 bedroom, in-room safe, desk, blackout curtains

Room

  • Sleeps 7

View all photos for Room

1 bedroom, in-room safe, desk, blackout curtains

Room

  • Sleeps 5

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About this property

Oaks Hervey Bay Resort and Spa

Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted bath, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 57 air-conditioned accommodations with Hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Oaks Hervey Bay Resort and Spa. During your stay, you're just a quick walk from Shelly Beach. Enjoy features like free self-parking, plus 2 outdoor pools and 2 coffee shops/cafes. Built in 2007, this luxury aparthotel has 57 apartments over 5 floors. Private Hot Tubs and a kitchen are available in each apartment.
  • Each apartment offers Private Hot Tubs, a kitchen and a washer/dryer
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or body wraps at Mineral Earth
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Urangan Pier and 13 minutes on foot from Reefworld Aquarium
Oaks Hervey Bay Resort and Spa offers its guests 2 outdoor swimming pools and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square metres) and includes a conference centre. Spa services, a terrace, and a vending machine are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available.

This 4.5-star Hervey Bay aparthotel is smoke free.

Bayswater Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe – This café serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Cot: AUD 10 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre (11 square foot of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 57 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Energy-saving switches in guestrooms
  • Garden
  • Local artist showcase
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1149 out of 1792 reviews
Rating 8 - Good. 476 out of 1792 reviews
Rating 6 - Okay. 109 out of 1792 reviews
Rating 4 - Poor. 39 out of 1792 reviews
Rating 2 - Terrible. 19 out of 1792 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lynn

Liked: Cleanliness, check-in, communication, listing accuracy
Probably the best hotel in town. Location great ! Views great from my room and a good gym and pools
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ondine

Liked: Cleanliness, check-in, communication, listing accuracy
Nice big rooms, excelent bed, equipped kitchen, nice view of the ocean, pool and great amenities around the hotel. Friendly hotel staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mr Brett

Liked: Cleanliness, room comfort, communication
Clean, comfortable, great location to esplanade
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jock

Liked: Cleanliness, room comfort, communication
Great room efficient check in etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

clive

Liked: Cleanliness, property conditions & facilities, communication
Roomy apartment and all staff were excellent - friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room cleaning in price. Staff members at counter to be nicer. (In the whole time i was there only one young lady was nice, everyone else made me feel like a inconvenience).
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed, very clean and staff v helpful 😊
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, communication
Beautiful pool. Odd process to get to room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms need USB power points
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrew

Liked: Amenities, communication
We found the room was lovely and big, however it needs some TLC. The net curtains were ripped at the bottom and the balcony was growing weeds and moss. The outdoor furniture was very tarnished/rusty. The room could do with a deep clean and there were stains on the dining chairs. We did have a slight problem with tiny ants too. However it had everything we needed for a 3 night stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, well appointed, tiny dishwasher though if many guests staying.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

lindsay

Liked: Cleanliness, room comfort, communication
View was amazing and apartments so nice and cozy
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ondine Flavia

Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Carina

Liked: Cleanliness, property conditions & facilities, communication
Great accommodation and friendly staff.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was really nice. Very comfortable bed
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities, communication
Great stay- would stay again
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Courtney

Liked: Amenities, property conditions & facilities, communication
Overall a wonderful place to stay
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, room comfort, communication
Very nice property we enjoyed our 8 nights very much.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful place for a relaxin stay
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Alannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay the view was amazing excellent facilities
Stayed 1 night in Oct 2024