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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

A hotel room with a large bed, a sitting area with a chair and table, a bathroom with a bathtub, and a desk with a chair.
A hotel reception area with a marble counter, sofas, and a sign for 'Quality Inn & Suites.'
A bar area with seating, a fireplace, and a television screen.
A hotel room with a wooden desk, a television, a fireplace, and patterned carpet.
A pool table with balls, a bar area, and seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
9704 97 St, High Level, AB, T0H1Z0
  • Place, High Level Sports Complex
    ‪17 min walk‬
  • Place, R.E. Walter Memorial Aquatic Centre
    ‪17 min walk‬
  • Place, Mackenzie Crossroads Museum and Visitors Centre
    ‪19 min walk‬
  • Airport, High Level, AB (YOJ)
    ‪27 min drive‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

Premium bedding, desk, iron/ironing board, WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4

View all photos for 1 Queen Bed, Nonsmoking

Premium bedding, desk, iron/ironing board, WiFi

1 Queen Bed, Nonsmoking

  • Sleeps 2

View all photos for 1 Queen Bed, Efficiency, Suite, Nonsmoking

Premium bedding, desk, iron/ironing board, WiFi

1 Queen Bed, Efficiency, Suite, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a television, a fireplace, and a seating area with chairs.

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room Efficiency Non-Smoking

A hotel room with a bed, desk, chair, television, and a fireplace.

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

A living room with a flat-screen TV, a ceiling fan, a sofa, a coffee table, and a dining table with chairs.

Queen Suite Efficiency Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

A compact living space with a kitchenette, a sofa, a dining table, a TV, and a desk with a chair.

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A hotel room with a sofa, a desk, a television, a ceiling fan, and a bed.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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About this property

Quality Inn & Suites

Along with a restaurant, this hotel has a nightclub and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Quality Inn & Suites offers 66 accommodations with fireplaces and coffee/tea makers. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This High Level hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be connected to the convention centre and within walking distance of High Level Outdoor Ice Rink. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a gym
  • 12 minutes on foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A nightclub, a fitness centre, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this High Level hotel.

Guests are served a free continental breakfast.
Stardust Steakhouse – On-site steakhouse. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 258 reviews
Rating 8 - Good. 86 out of 258 reviews
Rating 6 - Okay. 45 out of 258 reviews
Rating 4 - Poor. 20 out of 258 reviews
Rating 2 - Terrible. 13 out of 258 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel roo wax clean and the food was good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel. Id stay again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite place, a lot friendly staff and nice place to have breakfast and dinner.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Doraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Accommodated requests quickly and efficiently. Nice rest stop.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough beds for a family of 7! Absolutely the best place for a large family!
Stayed 1 night in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable place to stay. Well maintained. Good restaurant and free breakfast.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Danielle

Great included breakfast. Rooms were very spacious; could have been cleaner.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accomodating
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Derek

Very friendly staff and the breakfast was top notch, the only complaint was the latest they could do a check out was 12.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the room a little cool and thermostat didn’t seem to do much. Didn’t use the fireplace. We will stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here lots! Always satisfied with room and staff!
Stayed 1 night in Dec 2022
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Had to get maintenance man to fix the fireplace started. Remote control for the TV worked when he changed the battery. Fireplace was wide open or off so the room got a little cool by morning. Good food at the restaurant and staff were very accommodating and friendly. Have stayed here numerous times and usually good service. Seems maybe maintenance is a little lacking
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and clean, the room was comfortable as well. The staff is really friendly too.
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn is a good place to stay. The rooms are very clean and comfortable. The staff are very helpful and friendly too.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Arnold

Liked: Cleanliness, staff & service
The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient to the highway. Quick overnight stay but was very satisfactory.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bradley D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service
A good place to stop
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Linsey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reasonably clean and meet needs for a short stay. Staff were helpful and nice.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and very clean. The service and staff is very good and the restaurant is great.
Stayed 1 night in Sep 2022