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ANEW Hotel Hilton Pietermaritzburg

4.0 star property

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Photo gallery for ANEW Hotel Hilton Pietermaritzburg

A spacious lobby with a modern design, featuring leather sofas, patterned chairs, and a central coffee table.
A traditional Tudor-style building with a symmetrical facade, large windows, and a central entrance.
A modern living room with a stone fireplace, a sofa, and a blue armchair.
Premium bedding, minibar, in-room safe, desk
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Hilton Avenue, Hilton, KwaZulu-Natal, 3245
  • Place, Queen Elizabeth Park
    ‪7 min drive‬
  • Place, Howick Golf Club
    ‪11 min drive‬
  • Place, Pietermaritzburg City Hall
    ‪13 min drive‬
  • Airport, Pietermaritzburg (PZB)
    ‪20 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a mirror, and a window with curtains.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

ANEW Hotel Hilton Pietermaritzburg

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a conference centre are on-site.
ANEW Hotel Hilton Pietermaritzburg offers 97 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ANEW Hotel Hilton Pietermaritzburg, you'll be close to Queen Elizabeth Park. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy pool views while dining at Ellington
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym
  • 8 minutes by car from Howick Golf Club and 9 minutes from Howick Museum
  • Airport and local-area shuttle service available for a fee
As a guest of ANEW Hotel Hilton Pietermaritzburg, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly ANEW Hotel Hilton Pietermaritzburg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Hilton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ellington – This restaurant is located by the pool. A children's menu is available.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 280 to 280 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ellington

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Piano
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 280 to 280 per person
  • Airport shuttle fee: ZAR 180 per person (one way)
  • Rollaway bed fee: ZAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
ANEW Hotel Hilton Pietermaritzburg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hilton Protea Hotel
Protea Hilton
Protea Hilton Pietermaritzburg
Protea Hotel Hilton
Protea Hotel Hilton Pietermaritzburg
Protea Hotel Marriott Hilton
Protea Marriott Hilton
ANEW Hotel Hilton
Anew Hilton Pietermaritzburg
ANEW Hotel Hilton Pietermaritzburg Hotel
ANEW Hotel Hilton Pietermaritzburg Hilton
ANEW Hotel Hilton Pietermaritzburg Hotel Hilton

ANEW Hotel Hilton Pietermaritzburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 218 reviews
Rating 8 - Good. 96 out of 218 reviews
Rating 6 - Okay. 17 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

david richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, the breakfast not so much
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Very clean and cozy hotel! The staff is very courteous and professional, and they have a decent breakfast buffet with great coffee options. Very good stay if you are in town for a few days.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

was a great stay in all aspects..........
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Victor

Liked: Amenities
This is a great place to stay. It is a beautifully remodeled historical building in a desirable area. The staff are very friendly and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, with comfortable and clean room. Location great
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel …
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and professional staff. Room was very clean and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cheyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay at Anew Hilton Hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The food is excellent. I am very pleased to see the hotel rejuvenated and, in doing so, maintaining the history. Excellent stay!
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cheyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. We will stay here very time we come to PMB.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good value
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having last been here 30 years ago, it's great to see that the hotel has been renovated and updated yet still maintains the atmosphere of the old hotel. Will be back for sure.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a good nights sleep

Nice decor, comfortable bed but not very cosy, more geared towards functions and corporate.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Peter

Very nice and clean
Stayed 1 night in May 2024
Verified

6/10 Okay

Makano

Good
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Friendly staff but very hot

The hotel is lovely, breakfast was good. There was no air conditioner and fan would only run on 1 setting, the other family staying there had the same problem and it was a very hot evening so we really battled to sleep. Staff were friendly.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Clarissa

Good Rooms, Terrible Food

Rooms are beautiful. Food is borrible. Paid R295 for a horrible buffet. Would have rather got MrD for way less.
Stayed 1 night in May 2023
Verified

8/10 Good

Arnold

Liked: Cleanliness, staff & service, room comfort
A comfortable stay but spoilt to a degree by a "'thudding" noise in the ceiling area that started during the night. this kept us awake and it was too late to request another room. we were in room 414.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location very comfortable and good food in restaurant only complaint was reception not very knowledgeable but they did try to help with questions but always had to get their supervisor. Also were unable to provide me with a plaster. Waited 40 mins for iron.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Anton

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Family Stay

The hotel was lovely except the Aircons were not working and it was SO hot and uncomfortable that we did not sleep well at all. We were on the 5th floor, and I noticed the higher you went in the hotel, the hotter it got. We would love to stay again but I don't see that happening on hot days, we were so looking forward to spending time in our room and relaxing but that unfortunately was not to be.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but pay up front!

Great service and comfort. However, rather disappointed at their opaque pricing. I booked 2 short stays, the first I paid up-front, the 2nd opted to pay on arrival. Even though I paid at the end of my first stay the daily rate for my 2nd stay was almost double the 1st!! They sited their 'flexible pricing' based on occupancy. To prevent any nasty surprises, make sure to pay at the time of booking!!
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

Gerrit

Liked: Cleanliness

Price does not meet expectations

The room rates are what would be considered "expensive" in South Africa. The room I stayed in was in serious need of a makeover and beyond understanding, had no bedside lamps or a convenient plug. Bar service was very good. Restaurant service was quite amateurish.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

gilles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed and lie

Very disappointed. No pool!! Pictures show 2 pools and they say they are in order. We came specially for that and relax. Instead we sat down on two garden chairs on a dirty patio.
Stayed 1 night in Sep 2024
Verified

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are always smiling and willing to assist where they can. We had abit of an issue with our ventilation system which was unable to be sorted out during our stay so the management kindly re imbursed us without us having to overtly complain and argue about it. I felt that was exemplary service and for that reason I will definitely recommend them for a stay and will be sure to book again if the need arises that I am in the area again sometime. Well done to the team. My only recommendation if I can, is to improve the breakfast buffet variety as I overheard other guests suggesting the same. And also to pay attention to halaal food cross contamination like placing meat products in the same Bain Marie as the vegetables etc. Rather keep the meats and vegetable options completely separate so it’s safe for us to eat. Similar to the way the southern sun hotels do. But overall a good vibe and feel to the hotel with pleasant staff and clean surroundings. Thank you
Stayed 4 nights in Jun 2023