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Chez Loan Hotel

3.0 star property

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Front of property
Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing
Front of property
Superior Double Room, 1 Double Bed | Bathroom | Shower, free toiletries, hair dryer, slippers
Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Dam Khe Village, Ninh Hai, Hoa Lu, Tam Coc, Bich Dong, Hoa Lu, Ninh Binh
  • Place, Trang An Scenic Landscape Complex
    ‪1 min walk‬
  • Place, Bich Dong Temple
    ‪4 min drive‬
  • Place, Thai Vi Temple
    ‪5 min drive‬

Room options

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About this property

Chez Loan Hotel

A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and spa services. Limited housekeeping is available.
Chez Loan Hotel offers 25 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hoa Lu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and manicures and pedicures.
During your stay at Chez Loan Hotel, you'll be within walking distance of Bich Dong Temple. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Chez Loan
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Trang An Scenic Landscape Complex and 9 minutes by car from Ninh Binh Walking Street
  • Airport shuttle service available for a fee
Chez Loan Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the business-friendly Chez Loan Hotel. Self parking is free.

This 3-star Hoa Lu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Chez Loan – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: VND 68,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chez Loan

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 68000.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chez Loan Hotel Ninh Binh
Chez Loan Ninh Binh
Chez Loan Hotel Hoa Lu
Chez Loan Hoa Lu
Hotel Chez Loan Hotel Hoa Lu
Hoa Lu Chez Loan Hotel Hotel
Hotel Chez Loan Hotel
Chez Loan
Chez Loan Hotel Hotel
Chez Loan Hotel Hoa Lu
Chez Loan Hotel Hotel Hoa Lu

Chez Loan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel: Super accueillant, parle français. Nous a donné pleins de conseils de visite et a la fin de la journee on a pu prendre une douche alors que lon avait fait le check out le midi. Restaurant : je deconseil, nous y avons mangé un midi puis un soir vraiment pas terrible. Mettez votre argent ailleurs
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait!!!

FANTASTIQUE! accueil chaleureux et en français , Loan est au petit soin pour ses hôtes , prête des vélos gratuitement et conseillé sur ce que l’on peut faire aux alentours ! Les chambres sont propres et les lits confortables, le petit déjeuner est européen avec tout ce qu’il faut , entre les crêpes , gaufres, jus de fruits frais, café, pain .... tout était parfait ! Merci Loan !
Stayed 1 night in Feb 2020
Verified

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil. Chambre spacieuse et propre. Les vélos gracieusement mis à disposition sont en mauvais état.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous ne voulez pas voir des français il faut évité sinon très bien
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agreable petit hôtel bien situé à Tam Coc

Nous avons été très bien accueillis; la chambre (bungalow avec deux grands lits) était spacieuse et propre. Nous avons beaucoup apprécié l'ambiance familiale de ce petit hôtel.Bonne cuisine aussi. Beaucoup de sites à visiter tout près
Stayed 2 nights in Apr 2019
Verified

8/10 Good

ELISABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

chez Loan

très bien
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Patricio

Disliked: Property conditions & facilities, room comfort

TODO MAL

Hicimos la reserva y el pago por internet, pero cuando llegamos al hotel no había disponibilidad de la habitación familiar que habíamos contratado.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

CHRYSTELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait ;-)

Excellent accueil, petit-déjeuner et déjeuner délicieux et copieux, explications générales et conseils parfaits, le petit plus: prêt de vélo. Nous recommandons vivement, y séjourner sans hésiter.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Eric

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Accueil très chaleureux, mais état de propreté laissant à désirer.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place. Big room, comfy bed, nice pool, good breaky, friendly staff and dogs
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour une nuit Tam Coc

Hotel pas mal situé au confluent des points à visiter.Personnel francophone amaible RAS
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super séjour très agréable ! j’ai beaucoup aimé cet endroit où on est très bien accueillit avec une équipe qui fait le maximum pour nous aider :) la piscine est très très agréable aussi pour se reposer et se rafraîchir après les visites. J’ai aussi beaucoup aimé les petits déjeuners, très copieux avec du sale et du sucrée et beaucoup de fruits ! j’ai passe un week end très sympathique
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

L'hotel est très bien placé pour visiter la région, nous avons eu pleins de conseils de la part du personnel concernant les lieux à visiter. Il y a des vélos à disposition ce qui est très pratique. Les chambres sont très agréables et très propres, la pisicne permet de se détendre après les visites, le personnel était très acceuillant et le restautant déflicieux. Notre séjour était parfait je recommande vivement!
Stayed 1 night in Jun 2018
Verified

8/10 Good

DA SILVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance touristique

Proposent la réservation du transport depuis Hanoi, ce qui n'est pas négligeable. Pour notre part avons opté de la voiture "limousine", environ 11 $ trajet 1 h 30 (hôtel NIKKO Hanoi/chez Loan). Dommage que le site n'aie pas mentionné la piscine récente, nous avons regretté de ne pas en profiter le soir après excursions en vélo (prêtés par l'hôtel), car n'avions pas prévu de tenue adéquate. Belle chambre familiale, bonne cuisine, possibilité de prendre une douche après avoir rendu la chambre, parcours de vélo sympa dans les environs. Clients uniquement Français, ambiance très touristique.
Stayed 1 night in May 2018
Verified

6/10 Okay

Verified traveller

Piscine

Accueil limite. Chambre familiale au dernier étage avec une bonne literie. Eclairage ni agréable, ni fonctionnel. Propreté moyen. Salle de bain basique mais propre. Vélos gratuits, piscines. Déjeuner en supplément mais copieux. Environs agréables pour faire du vélo. Parlent français. A l'accueil, ils font 36 choses à la fois et donc ne s'occupent pas correctement de vous.
Verified

8/10 Good

Jean matc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une très bonne adresse

Une bonne adresse à garder sous le coude Loan toujours souriante et au petits soins Merci à toute l’équipe
Stayed 3 nights in Apr 2018
Verified

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Nous avons passez un bon moment chez Loan, dommage pour la météo pluvieuse car nous aurions bien aimé profitez de la jolie piscine. Équipe au petit soin, qui parle français et cela fait d’un bien en milieu de séjour au Vietnam ! loan m’a Même trouver une pharmacie pour achèter les équivalents de médicament en france que j’avais Besoin. Joli complexe, hôtel propre et petit déjeuner copieux ! vélos mis à disposition gratuitement‘ ce qui nous a permis de nous rendre à l’embarcadere de Tam cox et au point d’en vue des 450 marches. je conseille fortement.
Verified

6/10 Okay

Rubies

Liked: Staff & service

Bonne situation

Hotel bien situé. Chambre simple. Super restaurant et petit déjeuner.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort

Déçus

Nous avons été déçus de cet hôtel, situé à un bon kilomètre du centre. L'accueil à été plutôt froid, le lit est petit et dur (140x190), douche accrochée dans les toilettes minuscules ( environ deux mètres carrés ), aucune parroies de protection, donc après une douche tout est inondé donc impossible d'aller au wc sans patauger et câbles électriques apparents et scotchés à 1m de la douche. Au restaurant les prix sont élevés. Ne prenez pas de jus d'orange, ils le coupent avec de l'eau. La location de scooter est très cher également (9 dollars à la journée ). Donc nous somme déçus de cet hôtel et le rapport qualité prix est très moyen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bcp francais sur place Service aussi en francais Calme et chaleureux Velo disponible
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

The hotel was at the far end of the centre of town where all the restaurant and shops are. There is no elevator, so be ready to lug your suitcase up the stairs. Despite advertising "WIFI in room", the signal in the room was very weak and was not working. There is also a paper with info in the room saying wifi is only available in the lobby. The room was damp, really damp. Our paper itinerary was wet a few hours in, the bedsheets are damp/wet. The bathroom is tiny and the shower sprays towards the whole bathroom, so when using the toilet, your feet will be wet. Not sure why that is considering it was not humid outside when we were there. Overall, I do not recommend staying here as there are many other hotels/guesthouses that are much much nicer along the main strip of town. This is more of a 1star hotel, not a 3 star as advertised.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe séjour dans l'hotel Loan parle français prêt de vélos gratuit
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande!

Super séjour à tam coc où nous avons savouré notre dernière nuit dans ce super hôtel (confortable et isolé du bruit des travaux constants du village). Mention spéciale pour le petit déjeuner buffet!
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Verified

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019