Tru By Hilton Holland, Mi

2.5 star property

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Photo gallery for Tru By Hilton Holland, Mi

Lobby
Meeting facility
Lobby
Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12400 Riley Street, Holland, MI, 49424
  • Place, Veldheer Tulip Gardens
    ‪2 min drive‬
  • Place, Dutch Village
    ‪2 min drive‬
  • Place, The Lost City
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Holland, Mi

Hotel in Holland with indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and laundry facilities are on-site.
Tru By Hilton Holland, Mi offers 98 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Televisions come with cable channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Tru By Hilton Holland, Mi, you'll be within walking distance of Dutch Village. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Dutch Village and a few minutes from Veldheer Tulip Gardens
  • Pets welcome for a fee
Tru By Hilton Holland, Mi offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton Holland, Mi also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free.

This Holland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests will receive smart lock details. Guests are required to download the property's Hilton mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Holland, Mi Hotel
Tru By Hilton Holland, Mi Holland
Tru By Hilton Holland, Mi Hotel Holland

Tru By Hilton Holland, Mi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 363 reviews
Rating 8 - Good. 58 out of 363 reviews
Rating 6 - Okay. 32 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 8 out of 363 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela, Waterford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was spotless! Every9ne was very friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Love this hotel, but a few things I would ask for, please. 1. Shop vac all room floors, even the corners. I noticed crumbs and dirt in corners. It's almost like the floors were swept, but that doesn't really pick up everything. Especially in corners. 2. Many of the other guests were hockey travel teams and they were quite loud one night at 12am and one morning at 7:30am. We won't stay at Hampton Inn anymore because they were so loud and rowdy all the time and hotel staff refused to do anything about it for years. They have since addressed the issue. We too travel for swim meets to Holland, a lot, (over 10 years now. We come from Traverse City.) and often, and it seems this group is always so loud and rowdy. On a positive note, I really appreciated the first floor accommodations, per my request, since my elderly mother has trouble walking far. We will be back!
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff helpful. Downside was kids running everywhere and they were loud.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay!
Stayed 2 nights in Sep 2025

8/10 Good

Gary and

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was courteous and helpful. Coffee was pretty good too!
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 1 night in Nov 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
This is a basic, budget hotel, but it is the second time I’ve stayed there and for the price it is clean and in a good location about 10 minutes from Hope College. The bed is okay and the cleanliness is fine (I did wipe my bare feet down before bed and the washcloth was dirty. The biggest letdown is the breakfast. It is not unsatisfactory even at a budget hotel. Most Tru’s have a pancake machine. This one the pancakes are premade and they are simply not good. The other breakfast options did not look appealing either, but to be fair, I didn’t try them. All in all, I would recommend it for a quick visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly reception upon arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

Kira, Middleville

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. When there was a person at front desk friendly. Hard to get more towels.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heideliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly friendly staff, high end breakfast, spacious clean room
Stayed 1 night in Nov 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed 4 nights and never had the room cleaned. The sign on the mirror stated it would be every other day. I talked with the front desk after the first cleaning was missed, and he assured me it would be done the next day. It was not. When I complained again, he said it would be cleaned that day. It was not. This is not Hilton standards, and for the price, we should have had a cleaned room, fresh towels, etc. We would not stay there again as just seems to be understaffed and perhaps poorly managed.
Stayed 4 nights in Oct 2025

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Modern, but minimal. Mattress offered minimal comfort. Basic. Breakfast was fabulous!! Nice hanging out place in lobby. Enjoyed pool table. Staff is very courteous. Enjoyable stay overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

fernando I.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience, all the staff friendly and helpful, I will refund to this hotel every time I have a chance.
Stayed 3 nights in Oct 2025

10/10 Excellent

Austin

Stayed 2 nights in Oct 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At prime breakfast time (8:30am) the omelettes and diced potatoes remaining in the pan were dry with hard edges. The large coffee carafes were both empty. I was surprised it did not appear anyone was actively attending to the breakfast buffet when the dining area was quite busy. One staff member was sitting at the registration desk and needed to be asked to get more coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Sub par hilton
Stayed 1 night in Oct 2025

2/10 Terrible

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room, staff inexperienced and unhelpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet and clean. Comfortable bed. Variety of breakfast items. Front desk staff was friendly and quick
Stayed 1 night in Nov 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, the staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Imran

Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Staff & service, property conditions & facilities
I appreciated the cleanliness, quietness, good breakfast and attention of the staff, bringing the towels. Was a pleasant experience.
Stayed 2 nights in Oct 2025