Best Western Cy-Fair

2.5 star property

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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Cy-Fair

Suburban hotel with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Best Western Cy-Fair offers 61 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Cy-Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Houston Premium Outlets and 12 minutes from CityCentre
Best Western Cy-Fair offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Cy-Fair. Self parking is free. A complete renovation of Best Western Cy-Fair was completed in April 2025.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Cy-Fair.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 975 reviews
Rating 8 - Good. 260 out of 975 reviews
Rating 6 - Okay. 113 out of 975 reviews
Rating 4 - Poor. 68 out of 975 reviews
Rating 2 - Terrible. 85 out of 975 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen, DIBOLL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Gisela K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria T.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person was very pleasant and kitchen person was super sweet and very friendly. Definitely I will tell my friends to stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works in the kitchen is so sweet and friendly. She keeps everything so nice and clean. I really enjoyed staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannice

Liked: Amenities
Love it here
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

This hotel was amazing! Comfortable beds and very clean. Would stay there again in a heartbeat!
Stayed 1 night in Sep 2025

6/10 Okay

Verlande

Travelled with family
Liked: Cleanliness, staff & service
The staff was nice and the room was clean. During our stay the elevator broke, our ceiling began to leak, the ac shuts off completely in the middle of the night making it hot and we kept getting locked out of our room. It was okay based on these circumstances
Stayed 3 nights in Sep 2025

2/10 Terrible

Nina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing that we can say for this place is that the woman at the front desk was nice. And it ends there. We were first assigned a room with black mold all over the bathroom ceiling and a tile in the room had fallen off the wall. We brought it up to the front desk and they assigned us another room. No surprise, more mold! They assigned us to a third room with no mold but also no shampoo?!? On our second day here, whichever staff came into our room did not close the door fully. We literally opened it without our key card. We were gone for the whole day so anyone could’ve came in at any point and stolen from our room. Not to mention, I wish we knew ahead of time that we had to do a deposit of $100 cash (no card allowed). Do not book here unless you’re on a very tight budget. It’s not worth the health complications that you may get.
Stayed 3 nights in Aug 2025

8/10 Good

Ineabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

Jermaine

Liked: Cleanliness, amenities
Pool was closed whole time
Stayed 3 nights in Aug 2025

6/10 Okay

ALONDRA

Business traveller
Liked: Cleanliness, staff & service
Not very prepared the bathroom, no shampoo, or conditioner. It was horrible that part.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and the property was excellent and extending our stay was smooth - thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 5 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 5 nights in Jul 2025

6/10 Okay

Beshoy

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Shane

Stayed 1 night in Jul 2025

4/10 Poor

Tammy

Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Travelled with family
Disliked: Amenities
The room was nice and clean but the AC didn't work well, but it was ok not enough lights, and the outside area was kinda scary.
Stayed 6 nights in Jul 2025

8/10 Good

Sierra

Travelled with family
Liked: Staff & service
Area is sketchy but the hotel was quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Areas
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

4/10 Poor

Tristan

Stayed 4 nights in Jul 2025

10/10 Excellent

Madeleine

Stayed 1 night in Jul 2025

10/10 Excellent

Madeleine

Liked: Amenities
Very clean and friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Nathaniel Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025