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Best Western Cy-Fair

3.0 star property

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Photo gallery for Best Western Cy-Fair

A modern hotel room with a dining area, a large flat-screen TV, and a wooden accent wall.
A kitchenette with a microwave, refrigerator, and shelves stocked with snacks and beverages.
A reception desk with a computer, a shelf with snacks, and a door labeled 'Employee Only'.
A gym with treadmills, a bench, kettlebells, and a mirrored wall.
A hotel room with a bed, a sofa, a desk with a TV, a mirror, and a door leading to a bathroom.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20035 Northwest Fwy, Houston, TX, 77065
  • Place, Daikin Park
    ‪27 min drive‬
  • Place, George R. Brown Convention Center
    ‪28 min drive‬
  • Place, Toyota Center
    ‪29 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a TV, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a grey sofa with red cushions, a wooden coffee table, and two bedside lamps.

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a TV, and a window with blinds.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a TV, and a window with blinds.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Best Western Cy-Fair

This hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Best Western Cy-Fair offers 61 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Cy-Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Houston Premium Outlets and 13 minutes from CityCentre
Best Western Cy-Fair offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Cy-Fair. Self parking is free. A complete renovation of Best Western Cy-Fair was completed in April 2025.

Smoking is allowed in designated areas at this 3-star Houston hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Cy-Fair.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly Customer service, very attentive, pretty good hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig was perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karimu

Liked: Cleanliness, staff & service, amenities
Room was great. Staff was great and kind.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great all around!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way!!!!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities
Clean and quiet but they are connected with Travelodge. Gross.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place when im Cypress. Very comfortable beds, great hot foid breakfast like egss, sausage abd roasred potatoes plus waffles, cereal and fruit.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

This hotel was amazing! Comfortable beds and very clean. Would stay there again in a heartbeat!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Brittany

Disliked: Staff & service, amenities, property conditions & facilities
They don't have a washer and dryer. But rooms are clean and peaceful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities
The stay was ok nothing spectacular
Stayed 1 night in Nov 2025
Verified

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough toilet paper and parking was not safe enough kids trying to break vehicles
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Madeleine

Liked: Amenities
Very clean and friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jannice

Liked: Amenities
Love it here
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Professional and accommodating
Stayed 1 night in Dec 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good hotel. Beds was a little uncomfortable. Breakfast was not the best but decent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works in the kitchen is so sweet and friendly. She keeps everything so nice and clean. I really enjoyed staying here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and the property was excellent and extending our stay was smooth - thank you
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything and clean property
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Jancel

Disliked: Cleanliness, staff & service
Stayed for 4 days and 4 nights. Cleaning staff never came to clean our room. Our key card would stop working every evening we returned back to the room. Had to keep replacing the key. Also when checking out the front desk person was asleep. We had to call out to them several times to wake them up so we can check out. Probably will not be staying here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person was very pleasant and kitchen person was super sweet and very friendly. Definitely I will tell my friends to stay here.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled bad. And it did not appear to be all the way clean. I requested it be clean with sufficient time prior to booking.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sierra

Liked: Staff & service
Area is sketchy but the hotel was quiet.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ASNIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable place to stay for the night.
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, the staff was extremely gracious & the breakfast was exceptionally good. I would defiantly stay here agsin & again.
Stayed 1 night in May 2025