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Hotel ZaZa Houston Memorial City

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel ZaZa Houston Memorial City

Enjoy a casual dining experience in this stylish space with a clear view of the interior.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas under a striped awning.
Conference room with high ceiling, large windows, and modern chandelier.
Relax in this stylish room with a large bed, sofa, and city views from the balcony.
Relax in a stylish room with a large bed, seating area, and city view.

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪3 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪13 min walk‬
  • CityCentre
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Suite

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, Balcony

9.8 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Signature Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Hotel ZaZa Houston Memorial City. During your stay, you're just a quick walk from Memorial City Mall. Free WiFi in public areas, a free area shuttle and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at ZaSpa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston
  • Free local-area shuttle service
  • Pets welcome for a fee
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and concierge services are also featured at Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1012 reviews
Rating 8 - Good. 129 out of 1012 reviews
Rating 6 - Okay. 30 out of 1012 reviews
Rating 4 - Poor. 23 out of 1012 reviews
Rating 2 - Terrible. 24 out of 1012 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place they are so nice and helpful and they are very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Angelica

Travelled with family, Business traveller
Liked: Amenities
Muy limpio excelente habitación y atencion
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Stayed 1 night in Apr 2025

10/10 Excellent

Lamar

Stayed 1 night in Apr 2025

6/10 Okay

William

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Great stay beautiful rooms very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing one night stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent staff and service
Stayed 1 night in Apr 2025

10/10 Excellent

Renona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Noisy area next to I10.
Stayed 1 night in Apr 2025

10/10 Excellent

Griffin and Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patsy

All was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazinggggg. Ellie at the front desk was the nicest person. She made sure we were satisfied and felt comfortable. She deserves a raise immediately.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto, Riverside

Stayed 1 night in Mar 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Always friendly staff and the rooms are always so clean and beautiful!
Stayed 2 nights in Mar 2025

8/10 Good

CRISTOBAL

Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in Mar 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not as cordial as the Museum ZAZA.
Stayed 4 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Only parking option is valet.
Stayed 1 night in Mar 2025