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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Meeting facility
Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
Full-sized fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3134 Old Spanish Trl, Houston, TX, 77054
  • Houston Zoo
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Rice University
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel with free local area shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas and includes dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Texas Medical Center/Reliant Park. During your stay, you'll be within walking distance of Hermann Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Houston Zoo and a few minutes from MD Anderson Cancer Center
  • Free local-area shuttle service
MainStay Suites Texas Medical Center/Reliant Park offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly MainStay Suites Texas Medical Center/Reliant Park. A free area shuttle within 3 mi is available. Free self parking is available.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 October and close on 25 February.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 142 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

FIRDOUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is still going having renovations,so be prepared to have little bit of construction. Other than that everything else was good
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelvin

Stayed 2 nights in May 2025

2/10 Terrible

Edward

Disliked: Staff & service
They didn’t have our reservation
Stayed 1 night in May 2025

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was in an undesirable area my room had roaches ,and I didn’t feel safe !!!
Stayed 1 night in May 2025

6/10 Okay

ELYSA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff but needs improvement. Found small roaches. Rooms dont get cleaned daily. Towels dont get changed. Alot of construction inside the hotel in eveey floor. Would stay again because love location and service to md anderson but need improvements.
Stayed 4 nights in May 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Adan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was nice but we were not informed of certain closures of ammenities before we checked in
Stayed 4 nights in May 2025

6/10 Okay

ELYSA

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff is great, helpfull, shuttle driver is also very nice, location is great for md anderson patients with shuttle service to hospital. Beds are comfy, great little kitchen but we found 2 roaches in our room. Hotel is under construction on all floors. There is alot of homeless around and every night we got back, we were approached by one asking for money.
Stayed 3 nights in May 2025

2/10 Terrible

Haley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was a construction zone. The entrance was blocked off by rubble and piles of tile and dirt. The staff called me while I was traveling to Houston ( only a couple hours before my check in time ) to say there was no elevator available and no rooms on the first floor. When I arrived and communicated my displeasure at the notification of the conditions I was told “ you can just cancel your reservation and go somewhere else” after traveling all day and being told that it was extremely upsetting and frustrating.
Stayed 1 night in May 2025

6/10 Okay

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 2 nights in May 2025

10/10 Excellent

Twyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ajmal

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cockoroch in the room
Stayed 5 nights in May 2025

8/10 Good

Maria

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Comments: 1) the room smelled like urine. 2) the bed had bed bugs / mites (my legs had bites on them) Expedia Comments: The hotel would not allow me to cancel the second night because I booked through Expedia. If I had booked through them they would have allowed me to cancel the second night and refund payments made for the second night.
Stayed 2 nights in May 2025

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loyal Customers

My husband and I really enjoy staying at this hotel. Yes it’s a little old and the rooms are a little outdated but the cleanliness and customer service makes it all worth it. Not to mention having the shuttle available to take us to the hospital for my husband’s appointments.
Stayed 1 night in May 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Rachel

Stayed 1 night in May 2025

6/10 Okay

Michael Gabriel

Business traveller
Disliked: Amenities
I asked for extra pillows for my sore back and I didn't get any
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Stayed 3 nights in Mar 2025