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Residence Inn Houston Northwest/Willowbrook

3.0 star property

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Photo gallery for Residence Inn Houston Northwest/Willowbrook

BBQ/picnic Area
1 bedroom, desk, iron/ironing board, free cots/infant beds
Exterior
Free daily continental breakfast
Suite, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

View in a map
7311 W Greens Rd, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪5 min walk‬
  • Place, Sam Houston Race Park
    ‪2 min drive‬
  • Place, Vintage Park
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Fireplace

8.8 out of 10
Excellent
(11 reviews)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Residence Inn Houston Northwest/Willowbrook

Hotel in Houston with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Residence Inn Houston Northwest/Willowbrook offers 96 accommodations with coffee/tea makers and designer toiletries. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn Houston Northwest/Willowbrook. During your stay, you're just a quick walk from Willowbrook Mall. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and basketball
  • Just a 4-minute walk from Willowbrook Mall and a 2-minute drive from Houston Methodist Willowbrook Hospital
  • Pets welcome for a fee (restrictions apply)
Residence Inn Houston Northwest/Willowbrook offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Residence Inn Houston Northwest/Willowbrook also features barbecue grills, a garden, and a picnic area. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a to-go breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • 0.525 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 13 per day
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 615 reviews
Rating 8 - Good. 148 out of 615 reviews
Rating 6 - Okay. 48 out of 615 reviews
Rating 4 - Poor. 29 out of 615 reviews
Rating 2 - Terrible. 38 out of 615 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dazmine

Stayed 2 nights in Jul 2025

10/10 Excellent

donnell

Travelled with family and small children
Liked: Amenities
Great stay we'll be bk.
Stayed 1 night in Jul 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service
Overall good experience, great staff, Anita in the kitchen 10/10, but as a suggestion try to fix tv and other details in the gym
Stayed 6 nights in Jul 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was truly kind. The room was very exquisite. I loved the walk-in shower. The mirror was very beautiful, even my grandson loved the mirror. I was very impressed. I have stayed in a few hotels and I would have to say that this one is the best so far. Thank you for making us feel comfortable, even my service dog.
Stayed 1 night in Jul 2025

10/10 Excellent

Alfonzo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Bertha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied Guest

The hotel was clean and the bed was very comfortable. I slept very well during my stay. Staff were friendly and very helpful. Overall, I was satisfied with my and stay and will stay there again when I next visit.
Stayed 5 nights in Jul 2025

8/10 Good

Catherine

Great hotel staff
Stayed 4 nights in Jul 2025

4/10 Poor

Jeanne'

Stayed 3 nights in Jul 2025

10/10 Excellent

Rojelio

Stayed 1 night in Jun 2025

10/10 Excellent

Amin

Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk and House Keeping were the sweetest
Stayed 2 nights in Apr 2025

10/10 Excellent

monique

Liked: Cleanliness, property conditions & facilities
manager and crew were very pleasant
Stayed 2 nights in May 2025

10/10 Excellent

tony, SANTEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and services
Stayed 2 nights in May 2025

10/10 Excellent

Zandile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 6 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a last minute
Stayed 1 night in Apr 2025

10/10 Excellent

Leslye

Stayed 2 nights in Apr 2025

6/10 Okay

Jasmine

Stayed 9 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; close to our destination. Staff was very friendly & breakfast was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Elliot

Stayed 1 night in Feb 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

4/10 Poor

Angelina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tresbian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

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