Extended Stay America Suites Indianapolis Airport W Southern

2.5 star property

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Photo gallery for Extended Stay America Suites Indianapolis Airport W Southern

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

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5350 W Southern Ave, Indianapolis, IN, 46241
  • Place, Rolls-Royce Heritage Trust
    ‪7 min drive‬
  • Place, White River State Park
    ‪8 min drive‬
  • Place, Lucas Oil Stadium
    ‪8 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪9 min drive‬

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Suites Indianapolis Airport W Southern

Hotel in Indianapolis with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites Indianapolis Airport W Southern offers 121 accommodations with coffee/tea makers and an iron/ironing board. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Extended Stay America Suites Indianapolis Airport W Southern, you'll be close to Indianapolis Motor Speedway. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Lucas Oil Stadium and 11 minutes from Indiana Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites Indianapolis Airport W Southern. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Indianapolis Airport-W Southern Ave
Extended Stay America Southern Ave
Extended Stay America Southern Ave Hotel
Extended Stay America Southern Ave Hotel Indianapolis Airport-W
Extended Stay America Indianapolis Airport-W Southern Ave Hotel
Extended Stay America Airport-W Southern Ave Hotel
Extended Stay America Indianapolis Airport-W Southern Ave
Extended Stay America Indianapolis Airport W Southern Ave
Extended Stay America Indianapolis Airport-W Southern Ave Hotel
Extended Stay America Airport-W Southern Ave
Extended Stay America Airport-W Southern Ave Hotel
Extended Stay America Indianapolis Airport W Southern Ave

Extended Stay America Suites Indianapolis Airport W Southern Reviews

Reviews

5.4
Rating 10 - Excellent. 160 out of 954 reviews
Rating 8 - Good. 148 out of 954 reviews
Rating 6 - Okay. 140 out of 954 reviews
Rating 4 - Poor. 172 out of 954 reviews
Rating 2 - Terrible. 334 out of 954 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anurag

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacinda

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was gum on the floor and the pillowcase the tub was filthy and pealing. There are some very questionable people that I assume live there and hanging out around the property. The staff was wonderful. They apologized profusely and refunded the night. I was only in the room for 10 mins before walking back out at asking for a refund.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of food options right there, but nice stay for the price.
Stayed 6 nights in Jul 2025

2/10 Terrible

Candace

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely run down, not maintained, outdated just ghetto rooms. We booked a king suite with a fold out couch but when we checked in, it only was for 2. They said they dint have any that sleeps more with couches but it's clearly on their website. She could've told us that when we checked in with our kids that there was only 1 bed. Instead we had to go back down and get a different room. Bathroom door barely closed, huge hole in the wall from someone slamming it open. Bathtub/sink peeling and coming apart . No trashcan anywhere in the room which is not helpful. Breakfast, was a joke! It was coffee. Like 5 packets of instant oatmeal and 8 prepackaged tiny muffins you get from the gas station. No milk or water to make the oatmeal or bowls even. The whole area is run down and that's no food places close by our ready to get to. Staff seemed just crabby and disgruntled in their job. They charge you the deposit and room fee, then have to process a refund for the deposit and wait a week. I've never had that happen before. A hold on deposit yes, but never charged then refunded. It has always pended then fell off without posting. Even when we stayed in nice hotels, they never fully charged it. Never again at this place!
Stayed 2 nights in Aug 2025

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Gregory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please ban this hotel

This was hands down the worst hotel i have ever stayed in. My room was disgusting. My shower didn't work. They over booked the hotel so they were not able to give me another room. On top of this they couldn't get any of the key cards in the hotel to work. I feel like can't trust hotels.com moving forward after this
Stayed 1 night in Jul 2025

2/10 Terrible

candace

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They over booked the rooms so i did not het the room i reserved. The room was nast, the mattress inside the pullout couch look as if someone ha been murdered on it. The towels in the bathroom had stains on them, the shower had mold. They acted as if was a huge inconvenience when wes asked for a roll of toilet paper. The grab and go coffee and breakfast was crap coffee amd a couple of muffins and not wnuff for all guests. It took an hour to check in because they did not jage rooms ready.
Stayed 4 nights in Jul 2025

4/10 Poor

Gilles

Stayed 1 night in Aug 2025

4/10 Poor

Gilles

Disliked: Staff & service, amenities, property conditions & facilities
The property was very noisy, thin walls with people slamming doors at 2AM or kids yelling in the corridors at 7AM. Breakfast was inexistent. We were supposed to have breakfast included but there was no food, no juice, just drip coffee and hot water with a couple of tea bags available.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jul 2025

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given the wrong room at first. Then the room I was given had a broken deadbolt lock, there was a washcloth on the floor on the other side of the bed, so it clearly had not been cleaned properly, the bath tub was cracked, the water pressure was non-existent, and the room and the entire hallway smelled like mold and mildew.
Stayed 4 nights in Jul 2025

4/10 Poor

Lisa

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Our stay started with waiting the desk for almost ten minutes for someone to register us. They were folding laundry. Our room was in need of many repairs and cleaning as the photos show. The curtains wouldn’t stay shut. Air conditioning wasn’t cooling well. The beds were comfortable, but the tv was in the other room where only one chair was provided for viewing. We had to move the dresser and spin the tv around to watch it from the bedroom. The breakfast was terrible. Only watered down coffee, tea bags and hot chocolate packs. Only three packaged muffins were laid out for food.
Hole by bathroom sink
Dirty switch
Dirty floor by bed
Total tv viewing seating
Stayed 2 nights in Aug 2025

2/10 Terrible

Courtney

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was uncomfortable and the ac kept leaking water all over the floor
Stayed 4 nights in Jul 2025

2/10 Terrible

Kaytlyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please help- this stay was awful!

Seriously this stay was awful- and I don’t really know what I need to do to get this made right. At check in, I stood there waiting for 15 minutes because the system wasn’t working. The room was seriously atrocious. Missing cupboard doors, trim falling off, nail polish painted on multiple doors, dirty sheets. Such low water pressure nothing would come out of the shower. Just drops out of the tub faucet. And seriously the bathroom was disgusting. The staff told us they didn’t have replacement sheets, and no rooms around to move us to, and that nothing could be done about the shower. They told us management was there so they couldn’t do anything for us at all- including anything financial. The coffee was out at breakfast, and the list the breakfast included was not accurate. Just muffins and an empty coffee canister. This was rough. I stayed in a hotel room as a family of five with three tired kids- and none of us could shower or bath after a busy travel day. Who do I need to talk to make this right?
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be staying here again

I booked my stay back in April was told that they overbooked so they didn't have anything available, finally they had a cancelation so I got that room I was supposed to have a deluxe king suite the one I was given was a standard double room. The manager told me they'd have my room I originally booked in a fews days and I could just check back to see if it was available instead of him offering to contact me when it was. Got to the standard room and it was horrible, smelled like an ashtray, the stove looked like a fire hazard, the bathtub was atrocious and there was unidentifiable red stains on the floor. Immediately went and canceled our stay and left.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t get what I ordered the place stinked nothing worked breakfast was black water down coffee with no cream and cheap muffins and it’s part homeless shelter
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenn

Stayed 2 nights in Jul 2025

2/10 Terrible

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty hotel

El baño estaba sucio, apestaba a cigarrillo, el aire acondicionado sucio y el piso estaba pegajoso y sucio. Es horrible ese hotel para 120 dólares.
Stayed 1 night in Jul 2025

2/10 Terrible

Mackenzie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Plumbing issues. Smelt like cigarette smoke in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rajiv Kumar

Liked: Cleanliness, amenities
Excellent stay
Stayed 2 nights in Jul 2025