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Holiday Inn Resort Ixtapa All-Inclusive by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property amenity
Lobby
International cuisine
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪10 min walk‬
  • Place, Magic World Aquatic Park
    ‪10 min walk‬
  • Place, Delfiniti
    ‪14 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

Spend the day on Holiday Inn Resort Ixtapa All-Inclusive by IHG's beach or relax by one of the property's 2 outdoor swimming pools.
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with a safe and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Resort Ixtapa All-Inclusive by IHG. During your stay, you're just a quick walk from Magic World Aquapark. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at La Isla
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes tennis courts, a 24-hour gym and a playground
  • Within a 15-minute walk of Magic World Aquapark and El Palmar Beach
Some rates at Holiday Inn Resort Ixtapa All-Inclusive by IHG are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Holiday Inn Resort Ixtapa All-Inclusive by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this property measures 907 square feet (84 square metres) and includes a conference centre. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Ixtapa All-Inclusive by IHG. Free self parking and valet parking are available.

This 3.5-star Ixtapa property is smoke free.

La Isla – This restaurant specialises in international cuisine and only serves lunch.
Frutas y Flores – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
La terraza – This restaurant specialises in international cuisine and only serves dinner. Open daily.
Caña Brava – This restaurant only serves lunch. A children's menu is available. Open daily.
Sport Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Holiday Inn Resort Ixtapa All-Inclusive by IHG are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (907 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, staff & service
The elevador was duty and there was trash on the hallway
Stayed 2 nights in Nov 2025

6/10 Okay

Leane

Travelled with family
Disliked: Property conditions & facilities
The resort was run down and the food was the same every night. Would have been nice to have a burger shack outside where you dont have to change.
Stayed 7 nights in Dec 2025

2/10 Terrible

Margarita

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Todo en el hotel esta sin mantenimiento, la comida mala y poca variedad, cucqrachas hasta en el baño de la habitación
Stayed 3 nights in Jan 2026

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Great relaxing place
Stayed 3 nights in Dec 2025

10/10 Excellent

rosalinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fun pools for the kids
Stayed 3 nights in Dec 2025

8/10 Good

Agustin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel pretty nice, but could use a little update. It does cover all the necessities. The rooms were clean, the beds were comfy, the food was delicious. They did this beautiful Mexican fiesta night in front of the lobby. Beautiful!!! The only bad part was that it was so packed, but we went during high demand season. To get breakfast or lunch we had to wait around 40 min to an hour since at certain times they only have one restaurant open. The staff is friendly, overall I had a pretty good experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

BHARAT

Stayed 4 nights in Dec 2025

4/10 Poor

Melina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala experiencia de pésimo tener que hacer fila para un restaurante con capacidad mínima cuando hay 1300 guess horrible la comida . Terrible experience, they don't have enough capacity for all the guests, endless lines to be able to eat. I do not recommend it.
Stayed 3 nights in Dec 2025

8/10 Good

Maria T

Stayed 1 night in Dec 2025

8/10 Good

Claudia Cristina

Stayed 3 nights in Dec 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff nice, food was mediocre
Stayed 2 nights in Dec 2025

6/10 Okay

gustavo

Travelled with partner
location is central to beach activities and right in front of night life activities. Felt Very safe to leave hotel and explore day and night in Ixtapa. Bike trail runs in front. You can grab “urban” vans right in front. Hotel room: we got a ground level room. smelled horribly musty and almost moldy. Extremely humid outside and I did notice the smell got better as the humidity decreased the last day of our stay. Our thermostat never worked even after we asked for someone to come check it out. They supposedly unlocked it to allow us to adjust temps. Never worked. At times it was extremely cold and other times it was fine. The water temp is EXTREMELY dangerous. It could get extremely hot very quickly and actually burnt my leg when I was testing the water to shower. Make sure to test it for your kiddos as it could easily cause severe 1st degree burns. Bed and pillows super comfy. Menu: it’s ok. Not a lot of variety, wish they offered more seafood options everyday. They offer a ceviche restaurant for lunch about 4 hrs everyday but the lines are ridiculous and sometimes not worth it. Wish they had future menus everyday so we could see what the two buffets offer for lunch and dinner. Some days they were great, others blah. Staff very friendly for the most part. Speciality dinner restau. would never look full, empty tables , and yet they still would say it was full capacity and not let us reserve a spot. FAMILY friendly hotel with small pool. Lots of children and families.
Dinner specialty restaurant that needs daily reservation , husband stood in line at 4pm like instructed to reserve and they told him it had reached table limit. Lots of empty tables that same night picture taken that night.
Everyday a different animal
Stayed 5 nights in Dec 2025

4/10 Poor

shaun, Burnaby

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property itself is very nice. The staff is hard to deal with as they speak very little english
Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas Irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some great staff, beautiful location Fun Zumba!
Stayed 14 nights in Oct 2025

2/10 Terrible

Christine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is excellent they try hard to assist and make a great vacation for guests. The one star is for the property. It is old and very tired and showing its age of almost 60 years. It is also extremely over crowded. Constant line ups for every amenity from food to drinks to beach towels. There is always a smell of sewage too. No idea why? But it’s gross. I booked based on reviews I read but most of then gave it 8 stars? Maybe they are paid for a good review? I do not recommend booking here.
Stayed 7 nights in Nov 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A/C fantastic, ALL staff wonderful - friendly and helpful. We did not know, however, that Tuesday and Saturday nights are Fiesta nights. People from surrounding areas check in by bus loads… lineups for the buffet and pools overcrowded continually. Elevators not a/c and very hot. We stayed two weeks - beautiful beach, great for walking, but waves are intense. Lifeguard on duty who blows his whistle if you’re too far out.
Stayed 14 nights in Nov 2025

4/10 Poor

Jason Werner

Disliked: Property conditions & facilities
Basic drink selection. Drinks tasted watered down Restaurant hours were not good. Food was plain tasting and always the same selection Omelets were great and the lady making them was always smiling. Property seemed overcrowded always lineups for food. Pool waiters were hard to find despite hefty tips. Basic condiments were a challenge to find.
Stayed 8 nights in Nov 2025

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness
Not good control of rules at instalations
Stayed 2 nights in Nov 2025

6/10 Okay

Sutanuka

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I push just all inclusive as per the rating of this hotel.I thought it'll be a quality service and quality food will be there. The space is really congested. It's not that huge what you see through picture. It looks the space is big, the quality of the food is okay. It's not that great. There is 3 restaurant. Unfortunately, the 2 restaurants are serving the same food and one of the restaurants need, reservation. The drink what they serve to us it tastes watery rather than you feel the taste off cocktail or ale beverage. As an example, if I order a cola, it tastes like water and color. My expectations of this hotel. I thought it is quite good. The price? What I paid is not that great, as is rated as 8.
Stayed 2 nights in Nov 2025

6/10 Okay

Adán

Liked: Cleanliness, staff & service
La habitación muy bien. Pero la limpieza del hotel en general un poco desaseada. Equipamiento viejo.
Fiesta mexicana
La vista desde la habitación
Stayed 3 nights in Nov 2025

6/10 Okay

Sylvain

Stayed 4 nights in Nov 2025

8/10 Good

Anita

Travelled with partner
Liked: Staff & service
Very overcrowded. Had to wait in line for almost every meal. 480 rooms and one weekend I was told they had 2480 guests.
Stayed 14 nights in Nov 2025

2/10 Terrible

Ruben

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Hector Gustavo

Liked: Cleanliness, staff & service, amenities
La habitación, la limpieza y el personal excelente
Stayed 4 nights in Nov 2025

6/10 Okay

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Pretty clean. Nice rooms. Good ac. Food was good. Not awesome but ok. Only negative is way to busy. Hotel was crowded. Pools were full of kids. Over an hour wait for buffet. Just way too busy. We wont come back for this reason. Hard to relax when there's more people than the resort can handle
Stayed 10 nights in Nov 2025