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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Exterior
Lobby
Interior
Breakfast and dinner served
Suite, 1 Bedroom, Accessible (Communications) | 1 bedroom, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • JAX 60
    ‪3 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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1 bedroom, desk, laptop workspace, iron/ironing board

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (531)
The price is €117
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Holiday Inn Express & Suites Jackson by IHG

About this property

Holiday Inn Jackson NW - Airport Road by IHG

Hotel in Jackson with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Jackson NW - Airport Road by IHG. During your stay, you'll be close to Jackson Crossing Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • 24.4 mi (39.3 km) from Michigan International Speedway
Holiday Inn Jackson NW - Airport Road by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Holiday Inn Jackson NW - Airport Road by IHG. Free self parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Kem's Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 586 reviews
Rating 8 - Good. 169 out of 586 reviews
Rating 6 - Okay. 50 out of 586 reviews
Rating 4 - Poor. 25 out of 586 reviews
Rating 2 - Terrible. 26 out of 586 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Analee

Travelled with family and small children
Liked: Amenities
Great places to stay in, the pool is amazing for little kids and big kids/ adults. The rooms were nice and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Vilwanathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just off the freeway. Clean and new hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
All the tvs did not work only in bar as they said it was from different set up than rooms. They blamed the non working tvs on high wind but there really was non to be saying that. Also had to change rooms because the toilet didn’t flush and there were stains picked up from uv light. Next room the air conditioner slash heater unit was stuck on cold and could not shut off or just.had to unplu the unit. The restaurant had a few items we ordered the cheeseburgers and the hamburger was not even round it was just maybe took up half the bun. The bartender served my companion his drink and took another 30 min before mine as she chatted with them instead of taking my drink of choice. Bar tender and check in lady were nice but that was the end of it. We left before morning in a terrible mood. I had bought the breakfast but they only gave me one ticket instead of two for breakfast. They also said upon booking, it could be brought to room but on ticket they said there was no room service. Since we didn’t even sleep and left hotel can’t say how breakfast would had been. To say the least i wouldn’t recommend this place to anyone.
Stayed 1 night in Mar 2025

2/10 Terrible

Jerrod

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Rodrigo

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Checking in was eazy. Try to get the early or book through I.H.G app . It was busy, For the best rooms Try to check in early ! Via I.HG app AND HOTEL/PROPERTY. Sometimes they don't communicate with Housekeeping for LATE CheckOut.So MAKE sure they COMMUNICATE when you CheckIn ..
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean and staff was so nice This was a quick over night trip due to the weather and I’m glad I stayed here
Stayed 1 night in Feb 2025

10/10 Excellent

Jamacia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice receptionist!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing very clean rooms where nice lobby clean
Stayed 1 night in Feb 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jackson

Beautiful place. Very clean. Bed was very comfortable.😊 But....no hot tub. And could not get the jetted tub to drain.
Stayed 1 night in Feb 2025

10/10 Excellent

Davinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

derek

Stayed 1 night in Dec 2024

10/10 Excellent

Makayla

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Thanksgiving and the staff that were working were wonderful, asked if we needed anything. They had several Christmas trees set up in the lobby and our youngest loved them. The lady at check in let us know they had a tree on every floor! So of course we had to stop at every floor to see the christmas trees. They were amazing throughout the whole stay. Definitely will be returning there if we are in the area again
Stayed 2 nights in Nov 2024

8/10 Good

Brent, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was fine. No issues.
Stayed 2 nights in Dec 2024

6/10 Okay

Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Clifton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price...

Great hotel with friendly employees who made our stay great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Felicia

Stayed 1 night in Nov 2024