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Crocs Resort & Casino

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, pool loungers
Reception
Beach/ocean view
Condo, 1 Bedroom | Balcony view
3 restaurants; breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Teatro Jacó
    ‪4 min drive‬
  • Place, Neo Fauna
    ‪6 min drive‬
  • Place, Jacó Beach
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Condo, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Condo, 1 Bedroom

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Condo, 2 Bedrooms

  • 140 sq m
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Mountain View

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Limited View)

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds (Limited View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View) | Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crocs Resort & Casino

Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Crocs Resort & Casino offers 166 air-conditioned accommodations with a safe and complimentary bathrobes. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Teatro Jacó. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with massages, body treatments or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, volleyball and bicycles to rent
  • Guests have great things to say about the helpful staff and the pool
  • 8 minutes by car from El Miro and 10 minutes from Jacó Beach
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square metres) and includes a conference centre. A casino, a fitness centre, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Game On Sports Bar – This sports bar serves lunch and dinner. Open daily.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square foot of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort lovely staff over all great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!! Highly recommend!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and nice. Stay at the hotel was great!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Barbara Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and very knowledgeable about the area. The spa is amazing and I had the best facial I’ve ever had! Loved the casino
Stayed 17 nights in Feb 2026
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice staff. Would stay again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Staff was courteous, rooms were clean and loved happy hour and the casino. We were especially pleased with how close we were to El Manglar Seafood and Grill. We had dinner there both nights we stayed at Crocs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff were most helpful and polite. The views from the hotel are amazing.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, decent restaurants, nice pool, beach access
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed in a vacation spot
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yesika

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice , staff were friendly an location was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kelly Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff is extremely friendly and helpful They set up every tour and taxi we wanted.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jennifer Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Food, room and staff were incredible! We will definitely be returning. Thank you for a wonderful experience in Cost Rica!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Stayed in the newer main building on the 13th floor in a room with kitchen plus 2 bathrooms. View over the ocean was amazing. Staff and facilities were top-notch.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
We rented a one bedroom condo and the accommodations were ideal. Very large and spacious rooms and very clean. Hotel staff were very courteous and helpful.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Selim

Liked: Cleanliness, amenities, property conditions & facilities
Best and cleanest place by far in jaco everything is updated
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe hotel with very friendly staff. It is private yet walkable to shops and restaurants.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

This hotel was incredible. We had a condo with a balcony, 1.5 bathrooms, a full kitchen, refrigerator, m
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, pool was great and was perfect walking distance to beach and town. Would be great to have more all inclusive options
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Albertina

Liked: Cleanliness, property conditions & facilities
Room was very clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view with balcony was amazing. The only thing that threw me off is when u walk I to the hotel and the lobby area it smells musty.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were upgraded upon arrival to ocean front condo. loved everything about it
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Maik

Liked: Cleanliness, property conditions & facilities
Check in staff are not very friendly, made a bad first impression. Hotel is nice, clean, breakfast is pricey for what it is.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Clean facilities. Great hotel
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice people brand new great place for kids and family. Everybody’s nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
The pool was clean, big, relaxing and well serviced by servers and staff. The pool bar was great. The rooms are large and modern….clean and taken care of. We enjoyed our stay very much and look forward to coming back!
Stayed 5 nights in Jan 2026