Crocs Resort & Casino

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Crocs Resort & Casino

Relax by the pool surrounded by a picturesque palm tree-adorned bridge.
Relax in a spacious room with a large bed, two bedside tables, and a sliding door leading to a balcony with ocean views.
Relax by the pool surrounded by lush gardens and palm trees, with multiple seating areas and a bridge connecting the different levels.
Enjoy the ocean view from this balcony with two comfortable chairs and a cushioned bench.
Surrounded by lush greenery, this hotel features a striking central atrium with illuminated windows.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Jacó Beach
    ‪6 min drive‬
  • Herradura Beach
    ‪13 min drive‬
  • Marina Los Sueños
    ‪14 min drive‬
  • Tambor (TMU)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Condo, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Condo, 2 Bedrooms

  • Sleeps 7
  • 2 King Beds

Room, 1 King Bed (Limited View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Limited View)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crocs Resort & Casino

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Teatro Jacó. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with massages, body treatments or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, volleyball and bicycles to rent
  • Guests have great things to say about the helpful staff and the pool
  • 8 minutes by car from El Miro and 12 minutes from Jacó Beach
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square metres) and includes a conference centre. A casino, a fitness centre, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Game On Sports Bar – This sports bar serves lunch and dinner. Open daily.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square foot of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Apr 2025

2/10 Terrible

rahul

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I expected, perfect location. Too many riptides on the beachfront. Best to go 1.5 miles by foot more south where they get surf lessons for the best swimming conditions.
Stayed 2 nights in Apr 2025

8/10 Good

LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. We loved it!
Stayed 4 nights in Mar 2025

6/10 Okay

Charles, Naples

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jackie, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great solo vacation here. Very quiet and the property was very well kept. Also enjoyed all of the food I ordered during my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we enjoyed staying there.
Stayed 3 nights in Mar 2025

4/10 Poor

Aubry

Travelled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Zyair

Stayed 2 nights in Mar 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 7 nights in Mar 2025

8/10 Good

SAFIYA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice stay

We had a very nice stay at Crocs. Rooms were clean and had decent amount of space. We also had a very nice ocean view.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing

Crocs is a really nice hotel. I really enjoyed the pool. Its close to Jaco Walk and the atv, zipline excursions. I wanted the pool to pop though with some music and vibes. But it was good for relaxing. The bar locals was really good
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very hospitable and due to a flight delay instead of getting there at a 3pm checkin on our 1-night stay, we didn’t get there till 3am … and there extended late check out for 5pm was very affordable and appreciated!
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent for kids, safe, staff was so helpful and friendly. food was expensive but good. rock and beach area were fun to explore right by the hotel. definitely staying again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Can’t wait to visit again. We spent our honeymoon there and it was well worth it.
Stayed 3 nights in Feb 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort , very friendly staff , only negative is the bad internet in the room and only giving us two towels a day
Stayed 4 nights in Feb 2025

8/10 Good

John, Elmont

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, clean and safe. Great staff. Walkable to downtown
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel B., Saint Cloud

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
there were no beach chairs or umbrellas on the beach
Stayed 8 nights in Feb 2025