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Río HOTEL y glamping

2.0 star property

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Photo gallery for Río HOTEL y glamping

Exterior
Habitacion grande | 1 bedroom, free WiFi, bed sheets
1 bedroom, free WiFi, bed sheets
Exterior
Deluxe Room | 1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Ortigas, Jalpan de Serra, QUE, 76344
  • Place, Santiago de Jalpan Mission
    ‪14 min walk‬
  • Place, Arqueological Zone of Tacama
    ‪19 min walk‬
  • Place, Puente de Dios-Rio Escanela Trailheads
    ‪29 min drive‬

Room options

View all photos for Habitacion grande

1 bedroom, free WiFi, bed sheets

Habitacion grande

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Río HOTEL y glamping

Hotel in Jalpan de Serra with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a 24-hour front desk and a garden. WiFi in public areas is free.
Río HOTEL y glamping offers 12 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

During your stay at Río HOTEL y glamping, you'll be within walking distance of Santiago de Jalpan Mission. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • 12 minutes on foot from Santiago de Jalpan Mission and a 3-minute drive from Arqueological Zone of Tacama
Río HOTEL y glamping offers its guests an outdoor pool and a garden. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector, a security system and outdoor lighting
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Río HOTEL y glamping Hotel
Río HOTEL y glamping Jalpan de Serra
Río HOTEL y glamping Hotel Jalpan de Serra

Reviews

Río HOTEL y glamping Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

Reviews

6/10 Okay

Renée

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not recommended

This looks nice on the outside but the rooms are very basic, the guy who was in charge was not very helpful, we did not have hot water at the beginning as this guys keep saying the heater was on when it was not. We were awaken by a super load music in the middle of the night from a party or something around the area which ruin our sleep big time. There are not restaurants around the area
Stayed 1 night in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

10/10 Excellent

Amado, Baytown

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024

8/10 Good

ROBERTO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones, muy tranquilo. La atención en la recepción no fue muy amable, pero lo recomiendo.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisela

Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, ambiente super tranquilo, relajante y el servicio excelente. La alberca lo mejor de todo! Súper recomendable
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
El hotel esta bonito, pero nula atención.la misma persona de manteimiento es quien esta en recepción. o sea que no esta presente. Nos quedamos dos noches y no entraron ni siquiera a limpiar la habitación, ni por la basura, el olor medio desagradable en el baño, se ve que las coladeras estaba algo estancadas. No te dan ni siquiera una botella de agua en la habitación y no avisan que no hay ningun servicio en el hotel para al menos llevar botellas de agua. no hay indicaciones de como ingresar al estacionamiento ni te abren la puerta. Creo que tienen muchas areas de oportunidad de mejoras
Stayed 2 nights in May 2025

10/10 Excellent

jose cesar

Travelled with partner
Liked: Amenities
Excelente lugar, súper recomendado
Stayed 2 nights in Apr 2025

8/10 Good

Torsten

Stayed 1 night in Apr 2025

4/10 Poor

Maria Isabel

Disliked: Cleanliness, property conditions & facilities

Mala experiencia

Mal, el precio de la habitación es muy caro y no hay servicio a cliente. Tú tienes que abrir y cerrar el portón para ingresar tu auto, no tienen restaurante como lo anuncian, habitación pequeña, baño diminuto y pésimo experiencia al momento de bañarse.
Stayed 1 night in Apr 2025

8/10 Good

Werther

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Los servicios dentro de las habitaciones son demasiado limitados, mini baño hasta mini bote de basura hay 😅 las toallas, cobijas, sábanas ya andan en las últimas... Personal es UN solo hombre que se encarga de literal todo LIMPIEZA, JARDINERIA, RECEPCION... Lo compensa por qué es súper amable y eficiente pero como sugerencia deberían tener más personal... El concepto de Glamping dentro de la mancha Urbana está medio raro 😅 no está mal y si regresamos pero las opiniones son para mejorar
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
La zona no es muy accesible
Stayed 2 nights in Mar 2025

2/10 Terrible

Angel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hacen limpieza en las habitaciones no hay TV estacionamiento pequeño
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta cafetera en la habitación
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que no hay un lugar dentro para comprar algún alimento.
Stayed 3 nights in Jan 2025

4/10 Poor

Paola Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Muy pequeña y que había animalitos en la cama, muy pequeños
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente una estancia muy agradable, Alejandro (la persona que se encarga de la recepción y mantenimiento del hotel) es realmente servicial y amable!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2024

8/10 Good

Celida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente las habitaciones y establecimiento
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Creo que el precio es elevado para lo que ofrece, en realidad solo es un lugar bonito para ir a dormir, no cuenta con alimentos, la habitación no tenía plancha para la ropa ni secadora de cabello, quería hacer el check out mas tarde porque esta marcado a las 11 am, obviamente iba a pagar la diferencia y me dijeron que no había esa posibilidad porque tenían que hacer el aseo para los siguientes huéspedes como si el lugar estuviera lleno, pero tenia otras habitaciones vacias. El centro esta a 8 min en auto, pero caminando es más tiempo, las calles de alrededor estan sin pavimentar y con muy poca luz por lo que no hay ni un taxi. El lugar esta muy limpio y la cama muy cómoda pero es la única ventaja que le vi.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica De La

Travelled with partner
Liked: Cleanliness, staff & service
Las instalaciones muy bonitas, el inconveniente es que la cama king size es muy dura lo que no permite descansar bien y en la regadera la cantidad de agua qué sale es muy poca aunado a que la regadera es muy pequeña.
Stayed 1 night in Nov 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta muy bonito y bien acondicionado
Stayed 1 night in Nov 2024

10/10 Excellent

Ana paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agua de regadera demasiado caliente

El lugar está muy bien mantenido. Solo fue una lástima que no pudimos regular la temperatura del agua de la regadera. Demasiado caliente y la fría casi no salía. Fue una hazaña poderme bañar.
Stayed 1 night in Oct 2024