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Familien Hotel Krainz

3.0 star property

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Tennis court
Tennis court
Golf
Children’s play area – outdoor
Fishing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View in a map
Henndorf - Therme 2, Jennersdorf, Burgenland, 8282
  • Place, KraftWanderWeg, Der Hugel von Loipersdorf
    ‪11 min walk‬
  • Place, Therme Loipersdorf
    ‪13 min walk‬
  • Place, Jennersdorf Church
    ‪9 min drive‬

Room options

ECO-SAVING room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Balcony

  • Water view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • Water view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

2 ECO-SPAR rooms with connecting door

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

2 Superior Double Rooms with connecting door

  • Water view
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Vital Hotel Krainz with Annex Family Oasis
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 44 reviews
The price is €89
includes taxes & fees
7 Mar - 8 Mar
Vital Hotel Krainz with Annex Family Oasis

About this property

Familien Hotel Krainz

Along with outdoor tennis courts, this smoke-free hotel has indoor tennis courts and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance and a garden. Change of towels is available on request
Familien Hotel Krainz offers 28 accommodations with minibars and a safe. 60-cm flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Jennersdorf hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Familien Hotel Krainz, you'll be within walking distance of KraftWanderWeg, Der Hugel von Loipersdorf. Features include free WiFi in public areas and free self-parking, plus 3 indoor tennis courts.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • On-site recreation includes 4 outdoor tennis courts, tennis lessons and hiking/biking trails
  • Within a 15-minute walk of KraftWanderWeg, Der Hugel von Loipersdorf and Therme Loipersdorf
  • Dogs welcome for a fee (restrictions apply)
Familien Hotel Krainz offers its guests a seasonal outdoor pool, outdoor tennis courts, and indoor tennis courts. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Familien Hotel Krainz. Self parking is free. A complete renovation of Familien Hotel Krainz was completed in May 2022.

This 3-star Jennersdorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children

Things to do

  • 27-hole adjacent golf course
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Bicycle tours
  • Fishing
  • Hiking/biking trails
  • Optional golf privileges
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Tennis lessons

Family friendly

  • In-room cot
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
The check-in location differs from the property location; go to: [Vital Hotel Krainz]
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 11 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.50 for adults and from EUR 16.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 9 PM.
The check-in location differs from the property location. To check in, guests will need to go to Vital Hotel Krainz
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is served at Vital Hotel Krainz, located across from Familien Hotel Krainz.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 31 August.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Krainz Jennersdorf
Krainz Resort
Krainz Resort Jennersdorf
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz
Familien Krainz Jennersdorf
Familien Krainz
Familien Hotel Krainz Hotel
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz Hotel Jennersdorf

Familien Hotel Krainz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here September 27th 2025. This hotel is a little older, however it is well kept, very clean and in great shape. The person that I dealt with at the reception desk was terrific. My German isn’t that great, however we were able to communicate effectively. She was very helpful and accommodating. The breakfast was very good with many options and was included with the room. The hotel is located in a quiet, beautiful area very close to the Spa. We enjoyed our stay there.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property we would love to return when had longer to stay.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Restaurant closed

restaurant was closed which we not told of beforehand, as were most others on Sunday in the village
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Great stay if you want to be close to Hot Springs

We loved the location and the service. The breakfast buffet was fabulous and the service was the best! We will stay there any time again.

10/10 Excellent

Monica, Timisoara/RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful and quiet neighborhood

ust make sure that you have seen in the light of day the entrance of the building in the back, because it's kind of a dark at night and the first time you hit hard. Evening reception closes. Otherwise the hotel is gorgeous, quiet, and ground floor rooms overlooking the lake are wonderful, it allows you to live out on the grass and relax. Besides cheerful ducks!!! Breakfast very good. Staff very helpful. We will probably return.

10/10 Excellent

Rosemarie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel in a lovely setting

A very friendly hotel in a lovely setting

10/10 Excellent

Kerstin

Stayed 1 night in Nov 2025

8/10 Good

RegR Harald

Liked: Cleanliness, staff & service, property conditions & facilities

Bei der Therme im Hügelland

Nettes Hotel, Kinderfreundlich, nur mit dem Auto erreichbar
Stayed 1 night in Aug 2025

10/10 Excellent

C.

Stayed 1 night in Jul 2024

10/10 Excellent

Johann

Stayed 3 nights in Oct 2023

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2023

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Monika, Bezirk DL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige Zimmer, sehr nettes Personal, umfangreiches und leckeres Frühstück :-)
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Etwas in die Jahre gekommenes Hotel. Zimmern waren okay, aber sehr lieblos eingerichtet, man hatte das Gefühl in einer Jugendherberge zu sein... Für eine Nacht war es okay. Sauberkeit und Preis in dieser Gegend waren in Ordnung und einen weiteren Pluspunkt bekommt auch die sehr ruhige, idyllische Lage.
Stayed 1 night in Oct 2020

6/10 Okay

Alfred, Bad Hall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, Zimmer und Essen waren in Ordnung. Es hat uns an Detailinformationen über das Radwegenetz gefehlt
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach in jeglicher Hinsicht super. Personal, Essen, Frühstück total lecker und kompetent
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten nicht in dr Nähe der Zimmer im Familienhotel.
Stayed 1 night in Feb 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kulturreise

Alles bestens
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das WLAN war eine einzige Katastrophe, sonst alles tip top
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis- Leistungsverhältnis

gutes Preis- Leistungsverhältnis; sehr freundliches Personal in der "Kaminstubn"; ruhig; zum Einchecken und Frühstücken muss man leider ins Hotel Vital gegenüber: ist nicht weit, aber doch ein bisschen umständlich
Stayed 1 night in Mar 2019

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