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Palazzo Hotel

5.0 star property

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Photo gallery for Palazzo Hotel

Outdoor pool, pool umbrellas, pool loungers
Interior detail
Exterior
Front of property
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Place, Montecasino
    ‪3 min walk‬
  • Place, Fourways Farmers Market
    ‪3 min walk‬
  • Place, Fourways Mall
    ‪13 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Hypo-allergenic bedding, minibar, in-room safe, desk

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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Reception
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  • Pool
  • Spa
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  • Free Wi-Fi
4.6 out of 5, Wonderful, 350 reviews
The price is €163
includes taxes & fees
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About this property

Palazzo Hotel

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and 24-hour room service.
Palazzo Hotel offers 246 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Hotel. During your stay, you're just a quick walk from Montecasino. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Medeo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Steps from Montecasino and 11 minutes by car from Sandton City Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Palazzo Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Medeo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 325.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 501 reviews
Rating 8 - Good. 77 out of 501 reviews
Rating 6 - Okay. 29 out of 501 reviews
Rating 4 - Poor. 14 out of 501 reviews
Rating 2 - Terrible. 14 out of 501 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carl

Liked: Staff & service, amenities
Disliked: Cleanliness
Great room, great staff, fab pool - a real holiday in the city!
Stayed 5 nights in Jan 2026

10/10 Excellent

Mary

Stayed 1 night in Jan 2026

10/10 Excellent

Dalton, Kingsburg

Stayed 1 night in Dec 2025

10/10 Excellent

Shariem

Stayed 2 nights in Dec 2025

6/10 Okay

Liam

Stayed 3 nights in Nov 2025

10/10 Excellent

Clive

Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 4 nights in Oct 2025

4/10 Poor

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Rich

Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kabiru Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Hesle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the first moment you walk in, to leaving!
Stayed 1 night in Sep 2025

10/10 Excellent

Home

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bretts birthday stay

The extremely good service is what brought us back, a well trained team
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2025

10/10 Excellent

Bontle

Liked: Property conditions & facilities, room comfort
Had and Amazing stay….
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great welcome from the staff who make me feel at home.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer
Stayed 2 nights in May 2025

10/10 Excellent

konstantin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

CW

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025