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Mercure Tours Sud

4.0 star property

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Photo gallery for Mercure Tours Sud

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Creator video
Terrace/patio
Serves breakfast and dinner
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300
  • Place, Bretonnières Lake Park
    ‪1 min walk‬
  • Place, Pole Karting Service
    ‪19 min walk‬
  • Place, Parc des Expositions de Tours
    ‪17 min drive‬
  • Airport, Tours (TUF-Tours - Loire Valley)
    ‪23 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk, a TV, a window with a view, and a bathroom.

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed (avec accès au Spa)

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Room, 1 Double Bed (avec accès au Spa)

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa) | Desk, blackout curtains, soundproofing, iron/ironing board

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds (avec accès au Spa)

Classic Twin Room, 2 Single Beds (avec accès au Spa) | Desk, blackout curtains, soundproofing, iron/ironing board

Classic Twin Room, 2 Single Beds (avec accès au Spa)

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Tours Sud

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site. Housekeeping is available on request.
Mercure Tours Sud offers 76 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Mercure Tours Sud, you're just a quick walk from Bretonnières Lake Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy French cuisine and garden views while dining at L'EPICERIE
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes a sauna
  • 8 minutes by car from University of Tours and 8 minutes from Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Tours Sud offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. A sauna, a terrace, and a garden are also featured at the business-friendly Mercure Tours Sud. Self parking is free.

This 4-star Joue-les-Tours hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
L'EPICERIE – Overlooking the garden, this restaurant specialises in French cuisine and only serves dinner. A children's menu is available.
L'Epicerie – This bar serves breakfast and dinner. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Street parking available
  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L'Epicerie
  • L'EPICERIE

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Sud
Mercure Tours Sud Hotel
Mercure Sud Hotel Tours
Mercure Sud Tours
Mercure Tours Sud
Tours Mercure
Mercure Joue Les Tours
Mercure Tours Sud Hotel
Mercure Tours Sud Joue-les-Tours
Mercure Tours Sud Hotel Joue-les-Tours

Mercure Tours Sud Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 343 reviews
Rating 8 - Good. 139 out of 343 reviews
Rating 6 - Okay. 55 out of 343 reviews
Rating 4 - Poor. 19 out of 343 reviews
Rating 2 - Terrible. 10 out of 343 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Staff & service
Lots of surface area for our stuff. The lake and walking path behind the hotel are beautiful!
Stayed 1 night in Feb 2023
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ensemble correct
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Luke

Disliked: Cleanliness, amenities, property conditions & facilities
Room stunk of smoke ,very outdated rooms
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, good food, just a shame the air con is seasonal. As the room was very warm…
Stayed 1 night in May 2024
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

OK hotel

OK but rooms very hot and next to very busy road. Gym was very poor with very old equipment and only a few items. Restaurant was ok but nothing special. Reception and restaurant staff friendly. Not sure why I could have gluten free bread at breakfast but not at dinner one of few hotels you put an ironing board in my room when requested when I booked.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Maurice

Disliked: Cleanliness, staff & service
Called a couple of days before to ask about the spa and gym and was told that everything is functioning. Sauna was NOT working and pool was quite dirty. Disappointed but then there's a beautiful lake right by the property
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Rachid

Liked: Cleanliness, amenities
Disliked: Staff & service
Bonjour très propre hôtel le personnel il y avait une jeune femme qui est pas très professionnel et elle etait vraiment désagréable je les mêmes pris pour de la discrimination raciale ces une responsable d’origine française je me rappelle plus de son nom mais Ell prend les clients de haut avec un air hop tu vraiment ces presque du racisme avec un grand sourire par contre ils y a un employé je me rappelle de son nom c’est M. Guillem il est vraiment vraiment trop top ces employés sa devrait être lui le responsable il est très gentil professionnel bienveillant poli souriant vraiment un employé en or l’hôtellerie française a besoin de plus de personnes comme lui. Vraiment ces un homme bienveillant attentionné encore merci à lui pour sont professionnalisme beaucoup de bonheur pour cette humain vraiment
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Geoffroy

Liked: Cleanliness, amenities
Nous venons tous les 4 mois environ à cet hôtel, les séjours ce sont toujours bien passés, mais notre dernière fois dans cet établissement nous avons été très déçu. Nous avons séjourné dans une chambre avec une porte mitoyenne à une autre chambre, impossible de dormir, beaucoup de bruit jusqu’à plus de 3 h du matin, la porte n’est pas insonorisée est c’est comme si les personnes étaient avec nous. Nous l’avons dit à la réception le matin et aucune compatir.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service
La chambre, les sanitaires étaient propres et bien agencés. Déçu par la piscine, des vestiaires vieillissants, des rangements obsoletes. La salle à manger, il faut éviter d’être prêt des fenêtres par d’isolation et des joints aux portes absents. La cuisine est correct Le personnel souriant, pro et agreable
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Abdallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vieillot et inconfortable,propreté et hygiène a revoir et personnel froid et non professionnel…
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sind spät angekommen und doch noch was zu essen bekommen. Die Lage an einem kleinen See war für uns Hundebesitzer sehr geeignet. Ein prima Hotel für die Durchreise.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Cameron

Liked: Cleanliness, staff & service

Correct

Un séjour plutôt pas mal comme on dit
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nelly

Liked: Cleanliness, property conditions & facilities, room comfort
Calme détente c’était le but annoncé et objectif bien rempli
Stayed 1 night in Jul 2025
Verified

6/10 Okay

EDSON KENJI

Liked: Staff & service
Cheiro do quarto estava desagradavel e havia unha cortada no chao. Devido a evento no estabelecimento vizinho, o estacionamento do hotel tambem estava muito cheio. Sabendo disso, funcionarios poderiam ter nos alertados a respeito quando fizemos check in ou quando estavamos saindo para jantar. Localizado fora do centro, nenhuma opcao de conveniencia se nao tiver um carro a disposição.
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Svp , stop stop stop avec la moquette sur tous les sols . Cela fait des années que cela ne se fait plus. D ailleurs il me semble que c était également un hôtel Mercure a qui je m était déjà fait la remarque....
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu de cours collectif pour retraités

Un lieu dans un état plus que limite, un accueil bien moins que chaleureux... C'est la deuxième fois que je passe. Je me suis dit pour la deuxième fois cela sera mieux. Ah bah non vraiment pas ! Si vous cherchez un endroit silencieux et relaxant, vous n'avez pas misé sur le bon cheval. Quand vous êtes dans le jacuzzi, il y a des cours collectifs en même temps entre la musique et les exclamations des personnes qui font les cours, cela n'a rien de relaxant. Je vais volontier me passer de cet endroit.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Il n'y a eu aucune critique concernant l'accueil et les services proposés. Cependant, pour une enseigne comme Mercure, les chambres sont vieillissantes.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end de 2 jours.

Séjour d'un week-end. Le bâtiment de l'extérieur est à rénover. L'intérieur est propre la chambre est propre le lit confortable. Le petit déjeuner convenable et bon il y'a quand même du choix. Après pour un Mercure 4 étoiles ya pas mal de rénovation à faire sinon rien a dire le Séjour était top le réceptionnaire de nuit est très sympa. Le personnel est au petit soin , la dame du restaurant pour le petit-déjeuner au top . La piscine le bain à remous un plus qui nous a fait kiffer.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, pratique avec tout le nécessaire. Petit déjeuner correct, varié mais pas de très haute qualité. Repas restaurant de qualité moyenne, desserts à revoir.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien équipé, nous avons pu profiter de cours de sport et d’aquagym. Les chambres sont très confortables. Nous y retournerons avec plaisir.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Chambre spacieuse et confortable. Piscine avec accès jacuzzi hammam et sauna. Petit dejeuner varié et qualitatif avec un bonne option salée. Option restauration satisfaisante pour le soir.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manque de porte manteau dans la chambre et restauration moyenne et peu variée pour un séjour de longue durée.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Ange

Liked: Cleanliness
Disliked: Property conditions & facilities
Nous avons hérité d'une chambre avec porte communicante et verre sablé sur la moitié de la fenêtre car donnant sur cour de services et livraisons. Nous avons passé la nuit avec les voisins et les livreurs !!! C'est inadmissible.de proposer une telle chambre. En fait elles sont réservées aux prestataires des réservations en ligne !!!!!!!!!!!!!!!!!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Léa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel

Superbe séjour, l’hôtel est calme. La piscine est super et elle est chauffé. Merci à l’équipe !
Stayed 2 nights in Apr 2023

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