4/10 Poor
Dustin A.
12 May 2026
This is our third time staying at the Villa properties and this was the only bad experience we had. Stove top and oven never got hot took hours to cook food washer and dryer were not functioning properly, the washer would leak. The dryer would not dry clothes fully all three toilets would have a random leak. We went over 24 hours with no hot water. Only had one functioning, hot tub that never really got hot. Kids at the villa while you were trying to swim, announcing that they were peeing, jumping and splashing in the pools. We were expected to run the dishwasher before we left, but the whole time we were there, the dishwasher would not function properly. It would randomly open and it would not clean the dishes. You would have to run two or three cycles for it. Was told maintenance was going to come look at our water around 8:30 at night. We stayed up until 10 waiting for them and they never showed And then we found out the next morning that floors one through seven did not have hot water and then by 4 PM the next day they still did not have anyone out there to address the issue.
Dustin A.
Stayed 7 nights in May 2026
























