Best Western Plus Keene Hotel

3.0 star property

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Premium bedding, individually decorated, individually furnished, desk
Property amenity
Property amenity
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

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401 Winchester St, Keene, NH, 03431
  • Place, Keene State College
    ‪18 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪2 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Keene Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Change of towels is available on request
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Keene Hotel. During your stay, you'll be within walking distance of Keene State College. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Cheshire Children's Museum and a few minutes from Keene State College
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Keene Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2626 square feet (244 square metres) and includes conference space. The business-friendly Best Western Plus Keene Hotel also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This 3-star Keene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Reviews

Best Western Plus Keene Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

10/10 Excellent

Mary Ann

Stayed 1 night in Aug 2025

6/10 Okay

Alix

Stayed 4 nights in Aug 2025

8/10 Good

Ragab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas, Cocoa Beach

Travelled with family, Travelled with partner
Liked: Staff & service
Rooms and common areas could have been cleaner. Closest ice machine was out of service. No complimentary water given, had to pay for it which is not common in this day and age. Two bottles is customary. Bathroom sink had no stopper or drain plug in it and almost lost a ring down the drain. Very inconsiderate to rent a room in that condition.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room, great breakfast & friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until I got in my room. It was clean, but when I walked into the bathroom I noticed little nats flying around.
Stayed 1 night in Aug 2025

4/10 Poor

Gregory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very mediocre
Stayed 4 nights in Aug 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Everybody was very polite, and the lady that worked in the breakfast area every morning with the nicest lady she had everything so clean. Very happy with everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super quiet! Very nice restaurant attached.
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bed was comfortable, pet friendly room was very convenient to outside.. carpeting should have been cleaned
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Very easy to get to
Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities

This Hotel Did Not Work For Us

Spending over $1200 for 7 nights I expected daily housekeeping! I asked for it. We were lucky to get every other day despite putting the "Make Up Room" sign on the door!! I'm sorry but this "new hotel standard" is crap and just a way to cut costs. The room was quite tired. The fridge froze everything put in it despite turning the guage down to it's lowest setting - I mentioned this at the front desk and was told that they knew there were issues with some fridges. The air conditioning was loud and the mattress really needed to be changed. I wanted to do some work in their business center but ALL 3 pc's did not work, which was confirmed by the front desk. The ice machine at the end of our hallway did not work. One of two dryers in the laundry room did not work. They couldn't even give me a statement at check-out which showed a total for our stay- still need to double check this. Although no fault of the hotel, it's near impossible to turn left off the main road it is on (which is where the city center, shops and restaurants are located) due to extreme traffic coming from both directions. Sorry, but this hotel simply did not work for us! ...the lady responsible for breakfast was super!
Dryer Out of Order
Ice Machine Out of Order
PC Screen Message
Stayed 7 nights in Jul 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

casandra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, no stale smell
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail

We were completely stunned with how wonderful this hotel was from top to bottom. The staff was very friendly and accommodating (they let us have a 1 hour late check out with no charge), the breakfast was fantastic (best I’d ever had in a hotel that offers it free), it was extremely clean, and the attention to detail was amazing. This hotel should have reviews over 9.0!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially assigned a room in which the toilet ran continuously and would not flush. I asked to be given a different room, which the front desk did immediately, and was given a nicer room. This is a nice hotel.
Stayed 1 night in Aug 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed everything about my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Great place!
Stayed 1 night in Jul 2025