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Best Western Plus Keene Hotel

3.0 star property

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Photo gallery for Best Western Plus Keene Hotel

Premium bedding, individually decorated, individually furnished, desk
Restaurant
Lobby
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
401 Winchester St, Keene, NH, 03431
  • Keene State College
    ‪18 min walk‬
  • Historic Main Street
    ‪20 min walk‬
  • Colonial Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Keene Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Change of towels is available on request
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Keene Hotel. During your stay, you'll be within walking distance of Keene State College. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Cheshire Children's Museum and a few minutes from Keene State College
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Keene Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2626 square feet (244 square metres) and includes conference space. The business-friendly Best Western Plus Keene Hotel also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This 3-star Keene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Best Western Plus Keene Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

smail

Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Allison

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Great breakfast and friendly staff, a few problems

We frequently visit this hotel to visit my family in town. The breakfast is great, however, we will likely be choosing different accommodations in the future. Our hallway smelled of marijuana most of the time, and there were multiple times that our bathroom also had a very strong scent (it seemed that someone below us was smoking in their bathroom and it traveled up to our room though the vents). I did complain after the second time this happened (we were traveling with an infant), and they were able to clean the room below us very quickly. Also, we were granted a late checkout of noon, but then the front desk called our room around 11:35 and asked multiple times when we were leaving. It was frustrating to feel like we were being pushed out of there after being granted a late checkout. Ultimately I will look for other accommodations in Keene next time we visit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Best choice for the price.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice and restaurant was awesome
Stayed 2 nights in May 2025

10/10 Excellent

elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Philip

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility
Stayed 1 night in May 2025

10/10 Excellent

Beverly A, Oxford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, food was good, convenient
Stayed 1 night in May 2025

4/10 Poor

Brian

Travelled with family
Liked: Amenities
Disliked: Cleanliness
When first arrived, room was not cleaned. Then room keys would stop working. Had to get them re-programmed 4 times in 2 days.
Stayed 2 nights in May 2025

8/10 Good

Brandon, Westbrook

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3rd time we've stayed here. Nice clean place, great staff and one of the best breakfast rooms I've found. Also, attached to a very good restaurant for lunch or dinner
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Young girl at check in was very pleasant and informative.
Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation & Mother's Day Bonus

We were there to celebrate our daughter's graduation. When we woke up the next morning (Mother's Day), all the graduation decorations were replaced with Mother's Day in the buffet room! Lori handed out Mother's Day cards to all the moms and had chocolates out for the taking. What a lovely gesture. Lori is a gem and we look forward to seeing her on every visit there!
Stayed 2 nights in May 2025

6/10 Okay

Bill

Travelled with family
Liked: Cleanliness
The rooms were nice and the breakfast was wonderful. However, our room was never cleaned in our three day stay. The sliding door exit was broken. Overall it was nice but needs some updates.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The front desk staff person named Elsy (I hope that's how it is spelled), was absolutely outstanding. She went above and beyond with her help and service. I was extremely disappointed that there was no standard way to help a guest with luggage. I am handicapped and but for Elsy's assistance would not have been able to get it inside. The totally unusable and confusing remote control - she came to the room and taught me how to use it. When housekeeping failed to tend to my room, she came (at about 6 pm) and did it herself. She was totally wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a wonderful restaurant in the hotel!
Stayed 1 night in May 2025

10/10 Excellent

Thomas, The Villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room and very good breakfast. Good coffee available 24/7. Very helpful staff.
Stayed 11 nights in Apr 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2025

8/10 Good

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to shopping & restaurants. On-site restaurant was good. Facility was well kept & found room to be satisfactory. Spent 1 night
Stayed 1 night in May 2025

10/10 Excellent

Rosalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Downtown Keene and Keene State College. Great restaurant and bar on premises. Friendly staff and clean room.
Stayed 1 night in May 2025

10/10 Excellent

alison, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

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