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Ionian Emerald Resort

5.0 star property

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Photo gallery for Ionian Emerald Resort

Aerial view
View from room
Lobby
View from room
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Karavomylos, Kefalonia, Kefalonia Island, 28080
  • Place, Karavomilos Beach
    ‪7 min walk‬
  • Place, Melissani Cave Lake
    ‪12 min walk‬
  • Place, Port of Argostoli
    ‪48 min drive‬
  • Airport, Argostolion (EFL-Kefalonia Island Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, individually decorated, desk

Superior Double Room, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Ground Floor

Minibar, in-room safe, individually decorated, desk

Superior Triple Room, Ground Floor

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room, Sea View

  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Ionian Emerald Resort

This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and 2 coffee shops/cafes are on-site.
Ionian Emerald Resort offers 46 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided. Bathrooms include a bath, bathrobes, slippers and designer toiletries.

This Kefalonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Emerald Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Ionian Emerald Resort, you're just a quick walk from Karavomilos Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with body treatments, detox wraps or Swedish massages at Emerald Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ionian Sea and 6 minutes on foot from Karavomilos Beach
  • Airport shuttle service available for a fee
A private beach is featured. Ionian Emerald Resort offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Ionian Emerald Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Kefalonia hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ionian Emerald Resort has 2 restaurants serving lunch only.
Pool Bar – Overlooking the ocean and pool, this diner only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2009
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 October and 10 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (from 3 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Ionian Emerald Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ionian Emerald
Ionian Emerald Kefalonia
Ionian Emerald Resort
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel Kefalonia

Ionian Emerald Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with excellent facilities
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Theoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10.. Will be back
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Christos

Disliked: Property conditions & facilities
Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Thomas

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Aggelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Stayed 5 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalled

We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview. Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online. I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel overlooking a bay and surrounded by.

Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
Stayed 7 nights in Sep 2017
Verified

6/10 Okay

ggg

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there. Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up. Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good. The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favourite place in Kefalonia

Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Stayed 3 nights in Sep 2017
Verified

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 5* hotel

Felt the receptionist wasn't that interested when we arrived. People around the pool moved my sun lounger to the side to the edge even though we were still using it Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing hotel (though left a bit wanting!)

Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
Stayed 7 nights in Jul 2017
Verified

8/10 Good

PIERLUCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buono ma troppo costoso

Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great pool

I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Bell'albergo in buona posizione per visitare

Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you could ask for in a relaxing holiday.

Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample. Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Verified

6/10 Okay

Wifey and Mum

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

A not so great end to our time in Greece

During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem. On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together. After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion. During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
Verified

8/10 Good

Amanprit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ants in the room, bad service

Alt for mange MAUR på rommet! Rett og slett ekkelt å ha bagasjen sin der inne. Dårlig service,internett funket nesten ikke på rommet og air condition funket dårlig. Dårlig vær den ene dagen gjorde sånn at strømmen på hele hotellet gikk. Kom nesten ikke ut vann fra vannkranen på rommet. Ville aldri ha bodd på dette hotellet igjen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Brilliant hotel, friendly staff, great facilities, loved every minute
Verified

10/10 Excellent

Peter & Di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in ideal location

The hotel is a 20 minute stroll along the beach from Sami. It has views to the front of Ithica island and mountains to the rear. Lots of Tavernas in Sami to eat/drink at, all within feet of the sea. Very relaxing. Antimsamos beach is a couple of miles away and well worth a visit. We did a walk up Mt Ainos (5000ft up - great views on a clear day) but you need a car.
Verified

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Very close to beach. In walking distance to local town of Sami. Staff and all facilities fantastic. Very friendly and helpful staff.
Verified

6/10 Okay

MARIA

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019