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The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Lobby sitting area
Terrace/patio
Billiards
Premier Room, 1 Queen Bed | 1 bedroom, premium bedding, down duvets, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Waterfront Park
    ‪5 min walk‬
  • Prospera Place
    ‪9 min walk‬
  • Kelowna General Hospital
    ‪20 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | 1 bedroom, premium bedding, down duvets, desk

Executive King Suite

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | 1 bedroom, premium bedding, down duvets, desk

Premier Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Royal Anne Hotel. During your stay, you're just a quick walk from Okanagan Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Okanagan Lake and 6 minutes on foot from Waterfront Park
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Kelowna hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (84 centimetre wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 821 out of 1230 reviews
Rating 8 - Good. 312 out of 1230 reviews
Rating 6 - Okay. 65 out of 1230 reviews
Rating 4 - Poor. 21 out of 1230 reviews
Rating 2 - Terrible. 11 out of 1230 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel one block off the waterfront. The area around the hotel is very clean and well maintained. The room and bathroom were nice and clean. The duvets and bed linens were cozy and the beds very comfortable! There were many amenities and great restaurants within walking distance. It’s a 15 minute walk to Prospera Centre. We will definitely stay here again!
Stayed 4 nights in Mar 2025

8/10 Good

Geof

Travelled with group
Liked: Cleanliness, staff & service
The included breakfast was alright, but could be better (sausages/bacon). No ice machine after 11pm (it's in the gym, that gets locked at 11). Area is fairly clean, but is down a couple blocks from an addiction treatment center, so be cautious leaving items in your car- some broken glass from a smashed car window
Stayed 9 nights in Mar 2025

4/10 Poor

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high class. Smallish but beautiful rooms. Nice trim and we'll appointed. Excellent water pressure. Super clean. Unique find. Enjoyed the location. Hope to stay there again some day.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Vitali

Stayed 1 night in Feb 2025

10/10 Excellent

Teena

Liked: Amenities
Lovely property and staff. Very comfortable. Lots of great restaurants within walking distance and near the lakeshore. Parking for a full size truck is tight but there is surveillance in the parking area. We would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vitali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal treatment

Great location, comfortable, clean, underground parking for small to medium vehicles. And am awesome breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value at this little gem only 2 blocks from the water front. The breakfast includes eggs, pastries, bagels, fruit, yogurt... Good selection and plenty of it. The staff were very helpful and courteous. Cookies at the check in are a nice touch. Underground parking is limited, about 18-20 spots.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in, friendly staff, super clean, in room Coffee and fridge was awesome to have, close to food,drinks and concert venues, would stay again in a heartbeat. Oh and free breakfast was awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on par only downfal is the limited parking but we still lucked out finding something within the site.
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location

If you need something in the downtown moderately priced then you can't get any closer. Rooms are big and clean and staff friendly. Free breakfast is okay but plenty of it. Have stayed there numerous times and always enjoy it. We have noticed some noise transfer through the connecting doors of adjacent rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Shailey

Liked: Cleanliness, staff & service, property conditions & facilities
So friendly!!
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne, Penticton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Had a lovely stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Clayton

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Anne is in a great location for staying in Kelowna, - nice walking nearby at Lakeside Park, good restaurants, coffee shops, bookstore etc. all close by. quiet. Has a nice compact gym. Good breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Karin, Chilliwack

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and the property is very central in downtown Kelowna. Parking was an issue.
Stayed 1 night in Feb 2025

10/10 Excellent

bill

Travelled with partner
Liked: Amenities
Excellent location to everything downtown (Better than Delta). Our room #309 was huge! Staff was excellent! Had a private sauna room for two. Good complimentary breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Great location. Underground parking area is very small and tight. The fresh fruit at breakfast was very nice but the rest of the food was no better than your average hotel would have.
Stayed 1 night in Feb 2025

10/10 Excellent

Cindi

Stayed 1 night in Feb 2025