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The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Premier Room, 1 Queen Bed | Premium bedding, down duvets, desk, blackout curtains
Banquet hall
Billiards
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Waterfront Park
    ‪5 min walk‬
  • Prospera Place
    ‪9 min walk‬
  • Kelowna General Hospital
    ‪20 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | Premium bedding, down duvets, desk, blackout curtains

Executive King Suite

9.6 out of 10
Exceptional
(55 reviews)
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Premium bedding, down duvets, desk, blackout curtains

Premier Room, 1 Queen Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(161 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Royal Anne Hotel. During your stay, you're just a quick walk from Okanagan Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Okanagan Lake and 6 minutes on foot from Waterfront Park
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Kelowna hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (84 centimetre wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 843 out of 1241 reviews
Rating 8 - Good. 309 out of 1241 reviews
Rating 6 - Okay. 61 out of 1241 reviews
Rating 4 - Poor. 18 out of 1241 reviews
Rating 2 - Terrible. 10 out of 1241 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey, Pickering

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sabrina

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
The front desk crew were very great! The bed and pillows were comfy. The bathroom wasn’t as clean as I like. There was soap chunks left on the shower nozzle and the little shelf at the end of the shower.
Stayed 2 nights in May 2025

10/10 Excellent

ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge room. Good views. Lovely shower and great pillows. Wonderful position but lots of homeless people and limited parking
Stayed 1 night in Jun 2025

10/10 Excellent

van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of downtown, very convenience. Staff are.friendly. Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Heritage Hotel. Pleasant hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Liked: Property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey, NORTH YORK

Liked: Cleanliness, amenities, property conditions & facilities
Best location in Kelowna. Clean property and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

bernadette

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not a fancy 5 star hotel but excellent. Great location, new amenities, fluffy towels, wonderful staff and I love when hotels provided robes. It’s an older hotel but our room was newly renovated, comfortable bed. The bathroom had a big counter, although the sink was a bit small. Great that there was a microwave in my room. I would definitely stay there again and would recommend.
Stayed 4 nights in May 2025

10/10 Excellent

David, Abbotsford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property near the water and central to the sites. Big rooms. Well appointed. Good parking situation if you can get there early enough. The street on which the hotel is situated is open to walking traffic only making check in a bit more work, but one in, it is great.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was peaceful and problem free- other than the extremely difficult parking situation.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, very spacious.
Stayed 1 night in May 2025

10/10 Excellent

Olesya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location, very clean, we had anything we needed
Stayed 2 nights in May 2025

10/10 Excellent

Kevin R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking.
Stayed 1 night in May 2025

8/10 Good

Valerie, Brainerd

Stayed 2 nights in May 2025

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommended this place. This is our second stay at this unique hotel and we had no regrets. They finished renos and the quality of the rooms were execptional. The free continental breakfast is nice but if you want a better breakfast experience, you can find many options close by. My wife and I look forward to staying again when we visit Kelowna. Also the staff were very friendly and helpful.
Stayed 5 nights in May 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Alan

OK
Stayed 1 night in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration and check out was quick and painless. All hotel staff members were friendly and helpful. The free breakfast was a nice perk and was well presented (good variety and generous portions).
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were glad we chose Royal Ann Hotel a gem in Kelowna downtown area and near the broad walk by the lake . It is only steps away from many fine local restaurants and stores. All staffs were friendly and professional to their jobs. Our room was very clean and the breakfast was fresh with many healthy food items.
Stayed 3 nights in May 2025

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in May 2025