ROK Hotel Kingston, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for ROK Hotel Kingston, Tapestry Collection by Hilton

Outdoor pool, pool cabanas (surcharge), pool umbrellas
3 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Exterior
Room, 1 Bedroom, Balcony, Oceanfront | View from room

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
2-4 King Street, Kingston, JMAKN02
  • National Gallery of Jamaica
    ‪3 min walk‬
  • Jamaica Conference Center
    ‪3 min walk‬
  • Bob Marley Museum
    ‪10 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Rok Suite)

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

ROK Hotel Kingston, Tapestry Collection by Hilton

Waterfront hotel with 3 restaurants and 24-hour fitness centre
Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of bedsheets is available on request
ROK Hotel Kingston, Tapestry Collection by Hilton offers 168 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Kingston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ROK Hotel Kingston, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Negro Aroused Statue. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at ROK Cafe and Market, a café that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from National Gallery of Jamaica and 4 minutes on foot from Jamaica Conference Center
ROK Hotel Kingston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly ROK Hotel Kingston, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
ROK Cafe and Market – This café specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
ROKstone – This poolside restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Palate – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.50 to 26 for adults and USD 12.50 to 26 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Palate
  • ROK Cafe and Market
  • ROKstone

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,200 square feet of conference space
  • 6 meeting rooms

Outdoors

  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 49.50 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.50 to 26.00 for adults and USD 12.50 to 26.00 for children
  • Self-parking fee: USD 22.00 per night
  • Rollaway bed fee: USD 49.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ROK Hotel Kingston Tapestry Collection by Hilton
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel
ROK Hotel Kingston, Tapestry Collection by Hilton Kingston
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel Kingston

ROK Hotel Kingston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1030 reviews
Rating 8 - Good. 245 out of 1030 reviews
Rating 6 - Okay. 67 out of 1030 reviews
Rating 4 - Poor. 31 out of 1030 reviews
Rating 2 - Terrible. 38 out of 1030 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Amenities, property conditions & facilities
I did not like looking out to a car parking garage. I did not select room 436 and was very disappointed especially asking for a scenic look at the lake.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

Liana

Travelled with partner
Disliked: Staff & service
This time the staff especially at the pool restaurant were exceptional slow. No effort to provide good customer service. That was my third and final time
Stayed 3 nights in Dec 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure, one of the best hotels in Kingston
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Kingston.
Stayed 4 nights in Dec 2024

4/10 Poor

Florinda

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Then they're was light..

The place is designed toward Jamaica cultural, Jamaica food, boil sausage etc.breakfast fresh, fruit, the rooms have black toilet and the lobby have black toilet, the bathroom light is dim. Difficult to see. While putting lipstick on. As for our first night we were woken up by a broken light that was flashing all night into the morning. and closet door light stay on broken. The bathroom hinge knob broken. The coffee cream cured, save by the cafe shop, you will live the coffee like Starbuck.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Apr 2025

10/10 Excellent

Shakima, Lithonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and friendly breakfast was delicious
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. The parking system can be better
Stayed 3 nights in Feb 2025

10/10 Excellent

hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was amazing. True friendliness and accommodating. I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudine, Saint Clair Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impress with the receptionist. If I had any complaints I would have a hard time doing so because the receptionist were so nice, professional and just above and beyond in customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Rolston Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Fred

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a Hilton hotel we were surprised. The room and bathroom and corridors were dirty and the black bathroom decor was unpleasant. The buffet breakfast was of poor quality. Can’t believe we paid 500 .USD a night
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Overall, the property was nice. The hotel is beautiful and chic, but the furniture in the lobby is very uncomfortable to sit in and is looks cheap. Whoever designed the lobby have beauty in mind, but not comfort for the guest. The hotel is right on the water so it’s a very nice ambience. My check-in was not great. The check-in was slow. Room not ready after 3:00 pm. No offer to compensate me for the wait, not even for a drink of water. Was told my credit card was declined when it wasn’t. The food is not good. Breakfast buffet is a joke. The food is cheap and limited. Don’t waste your money. Customer service needs improvement. The outside patio furniture near the bar is dirty and dated. The carpet on the 2nd floor from the elevator to the restaurant is dirty. The rooms are clean but with minimal lighting, almost dark. Shower snd refrigerator in room is a nice touch. No carpet in rooms, only tile. Very slippery when wet. Chic but uncomfortable furniture in room. Channels on TV are limited. Dinner/lunch menu very limited, not kid friendly. Curry goat burger was just processed meat, expensive, not good. Cafe very expensive, but nice microwave to warm food anytime. Lots of eating places close by, KFC, Dominos, Golry’s near hotel but area is sketchy, must be careful. Overall, the hotel has nice ambiance being close to the water. The location makes it stand out, but it could improve on the food quality, customer service in the restaurant area, carpet, and furniture.
Stayed 4 nights in Mar 2025

10/10 Excellent

Timoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need microwave in rooms
Stayed 4 nights in Mar 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Gawayne

Stayed 2 nights in Jan 2025

10/10 Excellent

Sanica

Stayed 5 nights in Mar 2025

10/10 Excellent

Mr. Leonaitasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

vandana

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area could be better more dining options and stores
Stayed 4 nights in Mar 2025

6/10 Okay

Aliyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful. The washroom isn’t the greatest. It’s small and in my room there was a foul sewer odor coming from the drains. It didn’t last too long though. I also wish the rooms were soundproof. We could hear our neighbours also people talking in the hallways at night. The pool area was lovely except all the furniture was scorching hot from little shade but we took what we could. The staff was nice and accommodating as well from the front counter staff, the maids and the attendants outside.
Stayed 4 nights in Mar 2025