ROK Hotel Kingston, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for ROK Hotel Kingston, Tapestry Collection by Hilton

Exterior
Exterior
Garden
Lobby
3 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2-4 King Street, Kingston, JMAKN02
  • Place, National Gallery of Jamaica
    ‪3 min walk‬
  • Place, Jamaica Conference Center
    ‪3 min walk‬
  • Place, Bank of Jamaica
    ‪4 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪22 min drive‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Rok Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

ROK Hotel Kingston, Tapestry Collection by Hilton

Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of bedsheets is available on request
ROK Hotel Kingston, Tapestry Collection by Hilton offers 168 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Kingston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ROK Hotel Kingston, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Negro Aroused Statue. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at ROK Cafe and Market, a café that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from National Gallery of Jamaica and 4 minutes on foot from Jamaica Conference Center
ROK Hotel Kingston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly ROK Hotel Kingston, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
ROK Cafe and Market – This café specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
ROKstone – This poolside restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Palate – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.50 to 26 for adults and USD 12.50 to 26 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Palate
  • ROK Cafe and Market
  • ROKstone

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,200 square feet of conference space
  • 6 meeting rooms

Outdoors

  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 49.50 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.50 to 26.00 for adults and USD 12.50 to 26.00 for children
  • Self-parking fee: USD 22.00 per night
  • Rollaway bed fee: USD 49.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ROK Hotel Kingston Tapestry Collection by Hilton
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel
ROK Hotel Kingston, Tapestry Collection by Hilton Kingston
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel Kingston

ROK Hotel Kingston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 745 out of 1179 reviews
Rating 8 - Good. 267 out of 1179 reviews
Rating 6 - Okay. 88 out of 1179 reviews
Rating 4 - Poor. 36 out of 1179 reviews
Rating 2 - Terrible. 43 out of 1179 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys
Stayed 5 nights in Nov 2025

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 5 nights in Nov 2025

6/10 Okay

GWENAEL

Stayed 2 nights in Nov 2025

10/10 Excellent

Theodore Lanier

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Karen

Stayed 4 nights in Nov 2025

2/10 Terrible

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Alana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.
Stayed 1 night in Nov 2025

4/10 Poor

Brett

Liked: Cleanliness, amenities, property conditions & facilities
They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad
Stayed 1 night in Nov 2025

6/10 Okay

Shanice

Liked: Staff & service
Active maintenance done throughout the night, with drilling at midnight
Stayed 5 nights in Nov 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and great bed
Stayed 1 night in Nov 2025

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was great. The only issue i had was that theres no free parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Linda

Stayed 3 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service.
Stayed 2 nights in Nov 2025

8/10 Good

Sheldon, Longwood

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Everyone was kind and friendly.
Stayed 3 nights in Nov 2025

8/10 Good

TWANNA K, district heights

Stayed 4 nights in Oct 2025

6/10 Okay

Kenyatta

Travelled with group
Liked: Cleanliness, property conditions & facilities
My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.
Stayed 1 night in Nov 2025

8/10 Good

Eyder

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.
Stayed 4 nights in Oct 2025

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was not up to the mark.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcia

If is beautiful and I have a
Stayed 3 nights in Oct 2025

10/10 Excellent

Cordell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 3 nights in Sep 2025

4/10 Poor

Jody-Kay

Liked: Cleanliness, amenities, property conditions & facilities
Food and hotel were good. However, before Hurricane Melissa made landfall the storm surge was predicted to be 40 to 60 inches. The ROK is literally too close to the seas and I felt the need to leave the hotel sooner to be more inland for my safety. The ROK issued notification to all their guests that due to the impending hurricane and many flights being canceled, they said they would accommodate guests and not impose any penalties. Well, when I decided to check out a night sooner because of safety concerns due to a category 5 hurricane, the front desk staff said they still will charge me and he will talk to his manager and he will call me back. I reminded him of the letter delivered under my room door assuring guests of their commitment. It's 6 days now and still no call from the ROK. I will not stay there again because in a time of safety, they did not uphold their words.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jerome

Due to the Hurricane situation, it was impossible to stay at the Rok Hotel. As a local in Jamaica, I tried to reschedule, but the Hotel denied it, arguing that I had made the booking through Expedia. I had insurance, but the insurance does not cover if it was contracted the day the "storm" was announced, which was my case. Both Rok Hotel and Expedia have lost a valuable customer...
Stayed 1 night in Oct 2025