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DoubleTree by Hilton Kitchener

4.0 star property

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Photo gallery for DoubleTree by Hilton Kitchener

Experience the modern lobby's sleek design, featuring a geometric patterned wall, comfortable seating area, and a contemporary chandelier.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and condiments.
Enter through a grand entrance with a glass ceiling and stone pillars, featuring a welcoming door with glass panels.
Relax by the pool, where a shallow area and designated children's zone offer a safe space for all.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch TV with satellite channels, iPod dock, pay films

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay films

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Relax outdoors with sofas, chairs, and a fire feature, surrounded by a modern building with large windows.

Home2 Suites By Hilton Kitchener

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (122)
The price is €122
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Home2 Suites By Hilton Kitchener

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a conference centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Kitchener. During your stay, you'll be within walking distance of Fairview Park. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Waterloo and 13 minutes from St Jacobs Farmers Market
  • Dogs welcome for a fee
As a guest of DoubleTree by Hilton Kitchener, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly DoubleTree by Hilton Kitchener also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 4-star Kitchener hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.95 for adults and from CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 248 out of 472 reviews
Rating 8 - Good. 131 out of 472 reviews
Rating 6 - Okay. 40 out of 472 reviews
Rating 4 - Poor. 25 out of 472 reviews
Rating 2 - Terrible. 28 out of 472 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We loved everything about the hotel It was very clean and super comfortable
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room had a broken bed, broken towel rack and seemed quite dirty with hair all around the bathroom. It also looked like there were smudges of dirt/ grime on the bedside table etc.
Stayed 1 night in Apr 2025

8/10 Good

Karissa

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Amenities
Privacy
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alison, Kemble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated how kind and helpful the hotel staff were during my stay. They were able to offer me my room early, which was so appreciated after a very long day of travel. I was also able to print my airline info with them going out of their way to help me out. It made my trip so much more relaxing when it could have added stress. Will stay there again if back in the area!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Travelled with family
The young man at the counter for check in was very kind and helpful!
Stayed 1 night in Apr 2025

6/10 Okay

Karl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Kitchener

From check in to our check out, our stay was a Fabulous experience, staff very knowledgeable and friendly, if we needed anything all we had to do was ask, I would recommend this Hotel to anyone. Thanks for Wonderful experience !
Stayed 2 nights in Apr 2025

2/10 Terrible

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t have the room I paid for, staff blamed me because I booked the room on Expedia va through them.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Badiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night

Enjoyed My one night Stay
Stayed 1 night in Mar 2025

8/10 Good

Dylan

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Chi Yu Benny

Stayed 1 night in Mar 2025

8/10 Good

Mandeep

Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank the entire staff at this hotel, especially Kevin, who helped me and my wife a lot with a problem. They were always attentive and kind. They are the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Didn't like the buffet fee. Hard to reach front desk and housekeeping
Stayed 1 night in Mar 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities
Stayed 1 night in Mar 2025

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the new wing, which was wonderful. Room was clean and spacious with a walk in style shower.Just pay attention to signage as it can be a bit confusing finding your wing. Also two hotels are attached together so easy to get turned around and end up at the wrong front desk. Lobby starbucks was convenient. Included breakfast was good. Nice staff. Had a small issue, management went above and beyond to resolve. Would stay again. Try Charcoal steakhouse across the street. We also drove to Metro, Kitvhrner's oldest schnitzel house. Very different but delicious dining experiences.
Stayed 2 nights in Mar 2025