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Mstar Hotel

Property class: 3
VIP Access

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Photo gallery for Mstar Hotel

A multi-story hotel with a modern design, featuring a mix of stone and metal exterior, large windows, and a prominent entrance with a canopy.
A compact hotel room with a kitchenette, including a coffee maker, microwave, and a small refrigerator.
A person in a black uniform with a name tag, standing in front of a stone wall with a large golden letter 'M' on the wall behind them.
A hotel room with a sofa, coffee table, and a desk with drawers.
A neatly made hotel bed with a tray of two white cups and a small white flower.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Place, Kitimat Museum and Archives
    ‪1 min walk‬
  • Place, City Centre Mall
    ‪2 min walk‬
  • Place, Tamitik Jubilee Sports Complex
    ‪3 min walk‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 405 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a mirror and towel rack.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

A hotel room with a sofa, two armchairs, a desk, a TV, a lamp, and a bed.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed

A neatly made hotel bed with a tray of two white cups and a small white flower.

Single Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Kitimat
Kitimat
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 247 reviews
The price is €144
includes taxes & fees
28 Aug - 29 Aug
Microtel Inn & Suites by Wyndham Kitimat

About this property

Mstar Hotel

Coffee/tea in a common area, a meeting room and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from City Centre Mall and 9 minutes on foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children aged 18 years old and younger stay free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 402 out of 489 reviews
Rating 8 - Good. 62 out of 489 reviews
Rating 6 - Okay. 14 out of 489 reviews
Rating 4 - Poor. 3 out of 489 reviews
Rating 2 - Terrible. 8 out of 489 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all around… friendly helpful staff, convenient location, nice clean well cared for facilities
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, room was great, parking good. And great muffins in the morning
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Parking excellent, laundry service is amazing.
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and helpful Good location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Great staff. Comfortable beds. Hot beverages and muffins 24/7.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay. Quiet, clean, central, friendly staff No complaints
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a great deal to Kitimat/Terrace area and always stay at the M Star. The staff are very friendly and extremely helpful. My room is always ready, in excellent condition, and very clean. I recommend the M Star to all my friends and coworkers when traveling and staying in Kitimat!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and so kind. Our rooms were exceptionally clean and loved the hot beverage options in the lobby. On previous visits I’ve even had Teams meetings in the seating area at the front. Welcoming staff. After a 17 hour drive it was a smooth check-in and a comfortable sleep.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

CLINTON

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, amazing staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure. Affiliated with a gym nearby. Simple muffins and coffee breakfast. Very nice bathroom. Loved my room.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Jeffrie

Liked: Cleanliness, staff & service, amenities
clean and spacious room - super comfy bed great coffee
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mudassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, staff friendly, room clean, and bed very comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jenneice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness

Excellent stay

Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Great place, great staff, highly recommend staying here
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

chris

Great clean place with easy check in
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as is should be. Simple, Clean, Friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are exceptional. The location is very walkable and the hotel is in great condition
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee bar, muffins, and filtered water dispenser was a really nice. In the room when we arrived was a hand written note from the night auditor welcoming us with fun animal towel creations and candies.
Stayed 2 nights in Mar 2026