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Mstar Hotel

3.0 star property
VIP Access

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Photo gallery for Mstar Hotel

Experience the sleek, contemporary design of this hotel, featuring clean lines and large windows.
Conference room with a large window, flat-screen TV, and comfortable seating for meetings and presentations.
Enjoy a home away from home with a kitchenette, coffee maker, microwave, and refrigerator, plus a flat-screen TV and comfortable seating area.
Relax in this stylish room with two beds, a flat-screen TV, and a desk area.
Relax in our stylish lobby with a reception desk, seating area, and comfortable armchairs.

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Kitimat Museum and Archives
    ‪1 min walk‬
  • City Centre Mall
    ‪2 min walk‬
  • Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 405 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Experience the sleek, contemporary design of this hotel, featuring a grid-patterned facade and a covered entrance with columns.

Microtel Inn & Suites by Wyndham Kitimat

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (188)
The price is €142
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Microtel Inn & Suites by Wyndham Kitimat

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping centre, steps from City Centre Mall
Coffee/tea in a common area, a meeting room and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from City Centre Mall and 9 minutes on foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children aged 2 years old and younger stay free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 2 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 362 reviews
Rating 8 - Good. 48 out of 362 reviews
Rating 6 - Okay. 10 out of 362 reviews
Rating 4 - Poor. 2 out of 362 reviews
Rating 2 - Terrible. 8 out of 362 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with partner
Liked: Amenities
We thoroughly enjoyed our stay at MStar. So many nice touches from the friendly greeting at the desk to the free muffins and coffee centre loaded with all types of creamers etc. Room was spacious, clean and had all you would need.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Stayed 3 nights in Apr 2025

10/10 Excellent

Catlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aMazing Star

Another perfect M stay, my home away from home!
Stayed 3 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordyn

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Quiet. Great location and amazing shower!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, friendly staff and easy to find and close to restaurants, quite and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Quick hassle free check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Randel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Marlena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing when we got in! So helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Mar 2025

10/10 Excellent

SIMONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem, the facility is new and well appointed with a modern design. The staff is outstanding. Service is impeccable. The room was spacious and clean. In the lobby, you can enjoy complimentary drinks and muffins. The location is the best you can get on Kitimat, with dining and grocery options at walking distance.
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

We had a great stay here, the room was super clean and comfy. They have a latte machine too that's really fun and makes great drinks. I would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Catlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at M Star!

The staff at the M Star are top notch! The care they demonstrated makes every stay feel right at home and part of the family. From personalized notes, fun towel art, locally made muffins for breakfast. And always a warm welcoming smile and chat from the front desk as you pass, are just a few of the little things that make M Star great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, and easy check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re-booking for a second night was made simple & efficient by the young lady at the front desk. Clean. Quiet. Accommodating. Thank you again! Robyn
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Amazing stay here with very friendly helpful staff, beautiful view from the room, complimentary items not usually offered at hotels made our stay very pleasant!
Stayed 1 night in Feb 2025

8/10 Good

Colton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Kitimat

A good solid hotel, lacks amenities and food, but many restaurants nearby although mostly fast food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Taylor, Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cody, Burns Lake

Business traveller
Liked: Cleanliness, staff & service
Its has clean rooms and very friendly staff. The hotel is next to a near-vacant mall with some stores. Also, located by some fast food chains (2; A&W and Tim Hortons). A few restaurants and pubs in walkimg distance. The Bistro which is conveniently located next to the hotel is pretty good.
Stayed 1 night in Jan 2025

10/10 Excellent

Helena

Stayed 1 night in Dec 2024