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Marriott Knoxville Downtown

4.0 star property

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Exterior
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

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525 Henley St, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪6 min walk‬
  • Place, Neyland Stadium
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Knoxville Downtown

Hotel with free local shuttle, steps from Knoxville Convention Center
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Knoxville Downtown. During your stay, you're just a quick walk from University of Tennessee. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Knoxville Convention Center and 8 minutes on foot from University of Tennessee
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Knoxville Downtown. A free area shuttle within 3 mi is available. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 607 reviews
Rating 8 - Good. 86 out of 607 reviews
Rating 6 - Okay. 55 out of 607 reviews
Rating 4 - Poor. 25 out of 607 reviews
Rating 2 - Terrible. 20 out of 607 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teri, East Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Not much to see in the area as it’s a business district but the hotel had whatever you needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Devon

Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but overpriced I thought
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 3 nights in Jul 2025

2/10 Terrible

JEONG AE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wade

Stayed 1 night in Jul 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.
Stayed 1 night in Jul 2025

10/10 Excellent

Edson De

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Stayed 3 nights in Jul 2025

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!

The staff were so kind and helpful. Offering assistance as soon as they saw a person. So professional and kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Suresh

Disliked: Cleanliness, amenities, property conditions & facilities
Poor AC Poor cleaning Poor service for in room breakfast Over all not good
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bobbi

Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service

Marriott stay

The staff were very nice and the hotel appeared clean but the hallways to the rooms smelled. The beds were not very comfortable and the pillows were even worse. The room we were in was city side and the noise was very loud. You can hear the cars all day and night.
Stayed 2 nights in Jul 2025

8/10 Good

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our bathroom sink was draining very slowly so I popped the top off the drain and it was disgusting and I pulled so much hair out of it and it still wouldn’t drain. I told the front desk and they did take money off of the room.
Hair from the drain
Drain
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Danuta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the valet team was exceptional. The front desk staff continued to impress with their genuine warmth, and the restaurant service was absolutely top-notch. Every team member, at every level, provided truly outstanding customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience, the room was awesome and clean and the staff was very friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run! This property is not good! Small beds dirty bathroom and NO HOT WAtER with no help
Stayed 1 night in Jun 2025