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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Welcome to our hotel, where a curved reception desk and stylish ceiling design set the tone for a comfortable stay.
Enjoy a casual dining experience with a variety of food and beverage options at the central counter.
Enjoy a game of pool in our pool table area, surrounded by comfortable seating and a unique mural.
Relax in a stylish room with a seating area, sofa, armchairs, and a small table.
Two large beds and a flat-screen TV create a comfortable space for relaxation.

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
125 FURROW WAY, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪18 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
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4.4 out of 5, Excellent, (1504)
The price is €84
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includes taxes & fees
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About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Guest accommodation at Tru by Hilton Alcoa Knoxville Airport offers air conditioning. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Alcoa Knoxville Airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served a free on-the-go breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 575 reviews
Rating 8 - Good. 119 out of 575 reviews
Rating 6 - Okay. 55 out of 575 reviews
Rating 4 - Poor. 26 out of 575 reviews
Rating 2 - Terrible. 21 out of 575 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a Tru! Enjoyed my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Erin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself is clean. The rooms appeared to be clean til we got to the beds. The platform that the mattresses are on clearly aren't being cleaned around or under. One of the beds had an old plastic cup lid under the mattress in between the mattress and platform. Both my friend and I have lumbar issues and there were zero support to the pillows, made sleeping uncomfortable. And our room faced the airport and highway so lots of lights. At night even after bringing the blinds down, didn't come down far enough where light was still coming in, so if I rolled over in the middle of the night towards the window, I was woken up to bright light.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Liked: Staff & service, property conditions & facilities
Ruby Tuesday next door had great food
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

10/10 Excellent

Leigh Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained. The staff was very friendly. The breakfast was a good variety of options
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 2 nights in Apr 2025

10/10 Excellent

Christie

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Levi

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: 1. the gentleman that checked us in was very courtiois and helpful. 2. Rooms very ckean and smelled great. 3. The shampoo and conditioner was the best i have ever used....already searching internet to buy some!! What we didnt like: 1. Coffee was weak and doesnt have the best flavor, it was just ok. 2. The lady that was at the service desk at 6am the next morning was not personable and had the grouchiest look on her face when I asked for the WI-FI code. She had her hands undeneath her shirt and was curled up in the front desk seat. She did not greet me when I went up to the desk nor did she say your welcome after I said thank you for the code. Other than her unprofessional approach and attitude, the hotel is great!!
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service

Average

The stay was average, I was hoping for a more updated hotel but it wasn’t bad. The staff was very friendly and helpful which was the best part. Our room was freezing even with the heat on at 78. Mind you, our usual hotel room temp is 68! The faucet in the bathroom only trickled but the shower was better. I heard another patron complain of no hot water, so I think updates need made . The staff did their best and should be complimented.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Clean rooms, friendly Staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lliked the complimentary breakfasts, and the atmosphere in the lobby area, the quietness in the rooms, friendly staff and easy check in and check out. I enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold, Papillion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Like the decor and faux hard wood floors
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two night stay and everything about this hotel was wonderful. Our room was clean. Facilities were very clean. Kind and knowledgeable staff. Will stay again
Stayed 2 nights in Mar 2025

4/10 Poor

Abigail

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Overall it was a great place for the price. The staff was super friendly and helpful!!! Our room was clean and had plenty of room!!!
Stayed 1 night in Mar 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Minimalist Hotel With No Coffee Maker in Room

Good, basic hotel near the Knoxville Airport. Like all Tru hotels, it didn't offer a coffee maker in your room -- which is freakin' bizarre. Imagine having to wake up, get dressed and THEN go get your cup of coffee from the first floor. The Hilton folks should have their heads examined as this has to be one of the dumbest corporate decisions in recent history ("New Coke" anyone?). If you'd like a cup of coffee first thing while hanging out in your own room, head over to the Hampton Inn just a few doors down for the same price.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse, Rochester Hills

Stayed 1 night in Feb 2025

8/10 Good

Pedro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning heater doesn't work, they changed my room and it doesn't work either.
Stayed 1 night in Mar 2025