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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Lobby
Reception
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
125 FURROW WAY, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪4 min drive‬
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Foothills Mall
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Guest accommodation at Tru by Hilton Alcoa Knoxville Airport offers air conditioning. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Alcoa Knoxville Airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • 12 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served a free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 625 reviews
Rating 8 - Good. 127 out of 625 reviews
Rating 6 - Okay. 61 out of 625 reviews
Rating 4 - Poor. 32 out of 625 reviews
Rating 2 - Terrible. 25 out of 625 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice room!!!
Stayed 1 night in Aug 2025

4/10 Poor

Grant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Room was not clean and smelled sour but the service was excellent and everyone was friendly land helpful, we did not complain because we were only there for one night
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is fine. Found the room to be clean and the breakfast was good. The check-in process is slow, the person on duty couldn't get keys made properly and kept trying to just use the "master key" to open our door. I feel like making a key that will work is pretty basic. We didn't like the fact that she wanted us to wait for a key to be made while we were at dinner, especially when referencing the master key so much. We weren't the only ones having a hard time getting a key made either. The whole staff seems negative, bickers and doesn't want to be there. I understand everyone has bad days but just based off overheard, not quiet, conversations it's a problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff was friendly. The only downfall is the highway that it is on is super busy and it’s very difficult and unsafe to try to pull out. There are no stop lights close by to break up the traffic to make it safe to pull out. Otherwise a great hotel.
Stayed 1 night in Aug 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but computer to badge door pass was out on one computer, one elevator was out and the air conditioning in the hallway was out. Needs some maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just staying over night because we had an early morning flight. Everyone was so nice and accommodating! we got a great nights sleep, and a quick shuttle ride at 5:45 am! Liked the restaurant next door as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable bed

I was so excited to be at a hotel that had an amazing bed, comfy sheets and pillows. The air conditioner kept me nice and cool. Shower was great! No coffee in room but free coffee downstairs 24 hours. I will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying but not the last. Many amenities, both in the room and in the lobby. Very clean and comfortable room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Denny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I’ve seen better

We just stayed for the night, but the rooms are small (we had a two queen bedroom), the TV did not work because their satellite provider was having issues. The door to our shower didn’t close all the way to water leaked out of the shower. The beds were uncomfortable
Stayed 1 night in Jul 2025

4/10 Poor

Amie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Skip it!! The first room had a strong smell of urine near the bed. The bathroom had pubic hair on the fixtures and urine around the base of the toilet. No toilet paper. We requested a move. The second room smelled much more pleasant. However there was a large skid mark on the toilet seat. Shower was moldy. Crumbs and hair around the bed frame platform. Staff were polite. Common areas were clean and inviting.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 3 nights in Jun 2025

8/10 Good

Lori Wilber

Liked: Staff & service, property conditions & facilities
It was clean, bright and the staff was super friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Clean and new appearance Room was quite small
Stayed 1 night in Jun 2025

4/10 Poor

Qwutaria

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
I didn’t get room service ! And they charged me for a night when I didn’t even stay .
Stayed 3 nights in Jun 2025

4/10 Poor

Diane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely. Facilities are dirty and starting to look run down. Location was loud and the exit onto the main road was treacherous - high traffic area with no stop lights. Expensive for what it was.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Business traveller
Liked: Amenities, property conditions & facilities
It was great. Perfect for sleep
Stayed 1 night in Jun 2025

8/10 Good

Shane, Kingsport

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Dale

Travelled with group
Liked: Cleanliness
The floors are too thin; you can hear every step above you. We were unpleasantly surprised at the volume of air traffic at the airport across the street. Wouldn’t suggest this hotel to a family member or friend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stoney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Knoxville and Maryville...lots of restaurants and attractions...across from the airport...
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in. Breakfast was good. Coffee available 24 hours and fresh. Felt comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, amenities
Please add chairs outside for people to be able to sit outside in the evenings
Stayed 1 night in Jun 2025