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Hotel Arenal Lodge

3.0 star property

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Breakfast, lunch served; local and international cuisine, garden views
Breakfast, lunch served; local and international cuisine, garden views
Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets
Outdoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Lake Arenal
    ‪5 min walk‬
  • Place, Arenal Volcano National Park
    ‪12 min walk‬
  • Place, Tabacon Hot Springs
    ‪9 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪33 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Room (2 Beds)

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (2 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Apartment (1 Planta Baja)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

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About this property

Hotel Arenal Lodge

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and concierge services. Change of towels is available on request
Hotel Arenal Lodge offers 40 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arenal Lodge. During your stay, you're just a quick walk from Lake Arenal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine and garden views while dining at Volcano's Secret
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, hiking/biking trails and horse riding/rentals
  • Just a 1-minute drive from Arenal Volcano National Park and 5 minutes from Mistico Arenal Hanging Bridges Park
  • Cats and dogs welcome free of charge (restrictions apply)
Hotel Arenal Lodge offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Arenal Lodge. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Volcano's Secret – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet, beautiful grounds.
Stayed 2 nights in Dec 2025

2/10 Terrible

Badrish

Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe to drive within the property
Stayed 1 night in Dec 2025

2/10 Terrible

Badrish

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not safe to drive inside the hotel. It takes 2km from security to Reception. Dangerous road. From reception to rooms also roads are steep with no warning signs of dangerous ditches.
Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel in on a mountain 2 km uphill on a paved but old road, although I saw sedans I don’t know how they made it. We were glad we rented a 4x4 that’s what I recommend. Also try to get there before dark due to the steep uphill super curvy 2 km road. Although hotel is old (probably oldest in the area) it’s very clean , rooms are big and comfortable. It’s on a beautiful mountain with great views . The horse riding on site is a most! Decent breakfast, friendly staff. Definitely recommend if you’re into rustic stays and nature.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karthikeyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm, Rainforest Experience
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

6/10 Okay

Cherise

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Room was cleaned everyday and the staff were friendly. The breakfast food was not great
Stayed 3 nights in Dec 2025

8/10 Good

Anshuman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room condition could have been better. specially bathroom. Lobby, restaurent - excellent. Breakfast - great
Stayed 2 nights in Dec 2025

10/10 Excellent

Belur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast with many healthy and tasty choices. Extensive menu for both lunch and dinner. Service was efficient and caring.
Stayed 3 nights in Dec 2025

6/10 Okay

Shweta

Bathrooms did not smell good.
Stayed 2 nights in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities
This place is really nice, in the middle of the jungle, and a great price. This is not the ritz, but not a rip off like in fortuna. I’m going back for sure! Thanks for having us.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really helpful and humble at the same time, along with the Eco environment of the hotel
Horse riding tour with great views
Stayed 2 nights in Dec 2025

6/10 Okay

Rami

Travelled with partner
Was ok. Area is very very humid due the area.
Stayed 2 nights in Dec 2025

10/10 Excellent

YANEISY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great State. Amazing views and kind staff!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maya

Stayed 1 night in Dec 2025

10/10 Excellent

Anurag, Sharon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location and views
Stayed 3 nights in Dec 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
The hotel has really good view of the volcano and the room are spacious and comfortable. Also the swimming pool and hot tub were great. It also has a small gym, which is bonus, but which would benefit from an update. Service, at front desk and restaurant were very nice and attentive. However: 1- The wifi at the room did not work at all. 2- windows were not fully covered and therefore sunlight will came in very early and disrupt your sleep (if we need to sleep in). 3. No fridge in the room. 4- Breakfast was more like a snack than an actual breakfast. 5- If you need ice or hot water you need to get it from the restaurant, which closes at 9am.
Stayed 1 night in Dec 2025

10/10 Excellent

Suryakant

Stayed 3 nights in Dec 2025

10/10 Excellent

Yanxia

Stayed 3 nights in Dec 2025

10/10 Excellent

Xiaobing

Stayed 1 night in Dec 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness
Views are gorgeous! Rooms are very dated but our experience with view, pools, jacuzzis and nice people made up for it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Varshasri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place truly grows on you. While the property is a bit dated, the people more than make up for it with their warmth and helpfulness. We stayed in a chalet overlooking the volcano, and on a clear day the view was simply enviable. The breakfast staff goes out of their way to make mornings pleasant, and the front desk team is consistently friendly and supportive, contributing greatly to a comfortable and enjoyable stay
Stayed 4 nights in Dec 2025

6/10 Okay

Alexander

Liked: Staff & service, property conditions & facilities
Driving from the gate to the actual building should clearly be marked with some type of nigh devices so cars coming in-out at night can see clearly. There is a season where the aprox 2km from the gate to the building is heavily foggy and very dark.
Stayed 4 nights in Nov 2025

10/10 Excellent

ernest

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. The property is meticulously maintained. The restaurant was fantastic and the view is breathtaking. Highly recommend.
Stayed 3 nights in Dec 2025

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No one helped with our luggage & we had a handicap person with us
Stayed 2 nights in Dec 2025